Client operations lead nottingham Work, Jobs in Farndon, Ntt (with Salaries)

Client Operations Lead - Nottingham
NCR —Nottingham
- Full-time
- Customer service
- Team management
- Budgeting
Residential Addictions Service Manager
Priory —Nottingham
- £55,000 - £65,000 a year
- Full-time
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
Service Manager
Framework Housing Association —Nottingham
- £49,387 - £56,515 a year
- Full-time
- Research
- Continuous improvement
- Case management
- Annual leave
- Employee assistance programme
4d
Go to Market Manager
BFY Group —Nottingham
- Up to £130,000 a year
- Full-time
- Hybrid work
- Business development
- Travel
- AI
Quick apply
14d
Product Manager
Experian —Nottingham
- Full-time
- Hybrid work
- Machine learning
- Annual leave
Quick apply
Lead Debt Recovery Performance Analyst
Equifax —Nottingham
- Full-time
- Google Suite
- Databases
- Maths
- Sick pay
Project Manager
Concorde BGW Group —Nottingham
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
Growth Enablement Manager
BFY Group —Nottingham
- Up to £100,000 a year
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Travel
Quick apply
14d
Senior Legal Cashier
Lawfront —Nottingham
- Full-time
- Hybrid work
- Management
- Supervising experience
- Travel
- Annual leave
- Employee discount
Client Director - New Business
BFY Group —Nottingham
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
Quick apply
4d
Agency Partnership Manager - Production
Boots —Nottingham
- Full-time
- Analysis skills
- Employee assistance programme
- Employee discount
Histopathology Quality Manager
Source Bioscience —Nottingham
- Full-time
- Continuous improvement
- Travel
- Employee assistance programme
Quick apply
1d
Lead Civil Engineer
Amey Ltd —Nottingham
- Full-time
- Civil engineering
- Annual leave
- Flexible schedule
Quick apply
5d
Senior Engineer - Bridges
Amey Ltd —Nottingham
- Hybrid work
- Master's degree
- Bachelor's degree
- Training & development
- Annual leave
Quick apply
6d
Civil Engineer
Amey Ltd —Nottingham
- Temporary
- Civil engineering
- Master's degree
- Annual leave
- Flexible schedule
Quick apply
Senior Civil Engineer
Amey Ltd —Nottingham
- Full-time
- Civil engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Flexible schedule
Quick apply
Principal Structural Engineer
AECOM —Nottingham
- Full-time
- Hybrid work
- Bachelor's degree
- Leadership
- Communication skills
Class 2 Waste and Cleansing Driver - Grade E
Civic Recruitment Limited —Nottingham
- £20.21 an hour
- Temporary
- Customer service
- Supervising experience
- Leadership
Quick apply
HGV Driver - Grade E
Civic Recruitment Limited —Nottingham
- £20.21 an hour
- Temporary
- Customer service
- Computer skills
- Leadership
Quick apply
Senior Java Developer-AWS-Microservices (Developer III - Software Engineering)
UST —Nottingham
- Full-time
- Hybrid work
- AWS
Quick apply

I want to receive the latest job alerts for client operations lead nottingham in farndon, ntt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Client Operations Lead - Nottingham

NCR -
Nottingham

Apply Now

Job details

Full-time

Qualifications

Operations management
Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Process improvement
Performance management
Continuous improvement cycles oversight
Team management
Partnership building
Forecasting
Overseeing budgeting and forecasting
Relationship management
Customer interaction
Budgeting
Communication skills
Operations leadership experience
Analytics

Full job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job Title: Client Operations Lead

Location: Nottingham, UK

Position Summary

The Client Operations Leader (COL) is a customer-facing leadership role responsible for building strong, long-term customer partnerships while ensuring operational excellence in service delivery. The role drives business transformation, process optimization, and service performance, working closely with internal teams to deliver customer commitments, improve efficiency, and support business growth. Success requires strong operational leadership, a customer-first mindset, and the ability to lead teams, manage escalations, and continuously enhance the customer experience.

Areas of Responsibility

Lead and develop Client Operations Leaders and/or analytical teams through clear performance expectations and accountability.
Build a customer-focused culture that delivers business objectives and service excellence.
Collaborate across NCR teams to drive customer improvements and achieve strategic and contractual goals.
Partner with Sales to develop and execute customer solutions and identify revenue growth opportunities.
Drive margin expansion and increased revenue within existing service delivery.
Champion NCR NPS initiatives within the customer base.
Own the end-to-end customer experience, balancing service excellence with cost-to-serve objectives.
Establish a data-driven culture to identify opportunities, optimize processes, and improve operational performance.
Lead customer escalations, outages, and crisis management activities, ensuring clear communication and timely resolution.
Partner with Sales to improve customer profitability and generate year-over-year revenue growth.
Own operational KPIs and SLAs, ensuring they are monitored, managed, and achieved.
Maintain high customer satisfaction through strong relationships, expectation management, and exceptional service.
Manage CP&L, Outlook & Forecast, Annuity & T&M Revenue, and external spend.

Experience

Dynamic leader who sets high standards and inspires others to achieve them.
Proven success managing multi-location operations with a strong customer focus.
5+ years of senior leadership, operations management, and customer experience expertise.
Strong organizational, strategic, analytical, and project management capabilities.
Excellent communication, coaching, mentoring, and influencing skills.
ITIL and/or Agile certification with expertise in incident and escalation management.
Experience negotiating contracts and managing customer relationships to ensure service quality and satisfaction.
Demonstrated ability to develop strategic customer partnerships.

Skills

Strong customer focus with a commitment to exceeding expectations.
Ability to analyze data, identify trends, and drive process improvements through data-driven insights.
Strong understanding of customer needs with the ability to develop high-performing leaders and managers.
Commercial acumen with experience managing budgets, reducing costs, and maximizing revenue.
Excellent written and verbal communication skills with the ability to collaborate across cross-functional teams and customer organizations.
Strong people leadership, engagement, relationship-building, and stakeholder management skills across all organizational levels.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Apply Now

Refine Your Search

client operations lead nottingham jobs in farndon, ntt

Client Operations Lead - Nottingham

Residential Addictions Service Manager

Service Manager

Go to Market Manager

Product Manager

Lead Debt Recovery Performance Analyst

Project Manager

Growth Enablement Manager

Senior Legal Cashier

Client Director - New Business

Agency Partnership Manager - Production

Histopathology Quality Manager

Lead Civil Engineer

Senior Engineer - Bridges

Civil Engineer

Senior Civil Engineer

Principal Structural Engineer

Class 2 Waste and Cleansing Driver - Grade E

HGV Driver - Grade E

Senior Java Developer-AWS-Microservices (Developer III - Software Engineering)

I want to receive the latest job alerts for client operations lead nottingham in farndon, ntt

Related Searches

Explore jobs in more locations

Job Title: Client Operations Lead

Position Summary

Areas of Responsibility

Experience

Skills

Jobseeker tools

Employer Tools

Browse

Stay Connected