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Digital Engagement Worker
Change Grow Live —Nottinghamshire
You will use motivational interviewing and trauma-informed approaches, respond confidently to risk and safeguarding concerns, and work closely with local Change…
£28,557.79 - £32,802.41 a year
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Digital Engagement Worker

Change Grow Live -
Nottinghamshire

Apply Now

Job details

Permanent
£28,557.79 - £32,802.41 a year
12 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Supporting individuals in addiction recovery
Client engagement
Experience working with individuals with substance use disorders
Communication skills

Full job description

Overview:

Digital Engagement Worker

Nottinghamshire | Home Based | Full Time | 37.5 Hours

Help shape the future of recovery support.

Recovery doesn't always begin by walking through a door.

Sometimes it starts with a phone call. A video conversation. A moment when someone feels ready to make a change.

At Change Grow Live, we are expanding how people access drug and alcohol support. Our Digital Engagement Service provides flexible, structured interventions remotely, helping people engage earlier, reduce harm and take meaningful steps towards recovery.

We are looking for a Digital Engagement Worker to support people across Nottinghamshire through compassionate, evidence-informed digital interventions.

Guided by our values—Be Open, Be Compassionate and Be Bold—we're creating services that are more accessible, more innovative and designed around the people who use them. Through our Digital Engagement Service, we're reaching people in new ways, reducing barriers to treatment and making recovery support available wherever it's needed.

The opportunity

You will build trusted relationships with people experiencing lower-level drug and alcohol use, delivering a programme of virtual sessions by telephone, Microsoft Teams and other digital channels.

From assessment and recovery planning through to harm reduction, brief interventions and aftercare, you will help people understand their options, build confidence and connect with the support that is right for them.

You will use motivational interviewing and trauma-informed approaches, respond confidently to risk and safeguarding concerns, and work closely with local Change Grow Live teams and partner organisations to create a smooth pathway between digital and community services.

Although this is a home-based role, you'll be supporting people across Nottinghamshire and will occasionally work from one of our local hubs. A good understanding of Nottinghamshire, its communities, treatment pathways and wider support networks is essential, enabling you to connect people with the right support at the right time.

The details

Location: Home based, supporting people across Nottinghamshire, with the option to work from a local hub where required.

Hours: Full time, 37.5 hours per week. The role includes some evening and weekend working as part of a rota.

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and any associated payments will be pro rata based on contracted hours.

Responsibilities:

What you will bring

You're someone who believes that meaningful relationships can be built through empathy, curiosity and trust—even when those conversations happen online.

You'll have experience supporting people affected by drug and alcohol use, or within a related health or social care setting, together with a strong understanding of recovery, harm reduction and person-centred practice.

You will understand recovery, harm reduction and person-centred practice, and be confident building relationships in a non-face-to-face environment. You will also bring sound judgement, strong digital communication skills and the ability to manage risk, safeguarding and competing priorities.

Knowledge of brief interventions, motivational interviewing and trauma-informed care will be important. Experience of digital service delivery, early intervention or digital inclusion would be an advantage.

Above all, you will be someone who listens, adapts and believes that meaningful change can begin with a single conversation.

Why Change Grow Live?

At Change Grow Live, we're building the future of recovery services. Our strategy is centred on improving access, embracing digital innovation and creating services that are evidence-based, person-centred and rooted in communities.Our values — Be Open, Be Compassionate and Be Bold — shape how we work with people, partners and each other.

Joining our Digital Engagement Service means being part of a national team that's redefining how people access support—making it easier, more flexible and more responsive than ever before.

You will also receive 25 days’ annual leave plus bank holidays, rising to 30 days with service, a paid weekly Wellness Hour, pension, employee support, discounts and opportunities to develop your career.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you

Direct applications only — we will not be engaging agencies for this vacancy.

This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. We are unable to support new visa applications or extensions.

We reserve the right to close this vacancy early if we receive a high number of applications.

Help redefine how people access recovery support. One conversation could change a life.

Please note that we are not accepting applications from recruitment agencies for this vacancy. Direct applications only.

Salary Range (pro rata if part time): CGL points 23 to 28 (£28,557.79 - £32,802.41) ILW / OLW /Fringe: N/A - Outside London Weighting Area Interview Date: 17/8/2026 Closing Date: 11/8/2026 : This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Apply Now

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Digital Engagement Worker

Nottinghamshire | Home Based | Full Time | 37.5 Hours

The opportunity

The details

What you will bring

Why Change Grow Live?

Help redefine how people access recovery support. One conversation could change a life.

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