It Work, Jobs in Faygate (with Salaries)

IT First Line Support Technician
The Travelers Companies, Inc. —Redhill
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer networking
- Health & wellbeing programme
6d
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
IT Support Technician
RDO Kitchens & Appliances —Redhill
- £38,000 - £42,000 a year
- Full-time
- Free parking
- Store discount
Quick apply
6d
IT and Cyber Presales Consultant
Focus Group —Shoreham by Sea
- £50,000 - £62,000 a year
- Full-time
- Hybrid work
- Azure
- Travel
Quick apply
First Response Engineer - Service Desk - MSP
Uptime —Horsham
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
Senior IT Support Technician | Worthing Office-Based | Mon-Fri
Guild Care —Worthing
- £32,426.24 - £35,046.54 a year
- Weekend availability
- Travel
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
IT Service Desk Engineer
Benchmark Capital —Horsham
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Travel
6d
Service Desk Analyst
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- Travel
- Communication skills
Digital Systems Administrator
Tropic Skincare —Croydon
- £28,000 a year
- Monday to Friday
- Hybrid work
- Product management
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Systems & Database Administrator
More House School —Farnham
- £45,000 - £50,000 a year
- 8 hour shift
- IT
- In-person
- School
Quick apply
IT Systems Manager
Nicholls Boreholes —Kirdford
- Full-time
- CRM software
- SharePoint
- AI
Quick apply
11d
Senior IT Technician
East Sussex County Council —Lewes
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
14d
Trainee IT Support Engineer
Uptime Solutions Ltd —Crawley
- £24,000 - £25,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
IT Manager
Cut My —Henfield
- £30,000 - £35,000 a year
- Monday to Friday
- Team management
- In-person
- AI
- Free parking
- Employee discount
Quick apply
4d
IT 1st Line Support Technician
East Surrey College —Redhill
- £28,337 a year
- Full-time
- Continuous improvement
- SharePoint
- Communication skills
- Free parking
2d
IT Field Support Technician - T2 / Second Line
Concero UK —Woking
- £28,000 - £34,000 a year
- Full-time
- Analysis skills
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
System Support Administrator
Impact Food Group —Woking
- Full-time
- POS
- Organisational skills
- School
- Annual leave
- Employee discount
Quick apply
IT Helpdesk Technician
FluidOne —Brighton
- Full-time
- Computer networking
- Employee assistance programme
Junior IT Support Engineer
Black Sheep Support Ltd —Brighton
- From £25,000 a year
- Full-time
- Azure
- Customer service
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply

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IT First Line Support Technician

The Travelers Companies, Inc. -
Redhill

Apply Now

Job details

Full-time
6 days ago

Benefits

Health & wellbeing programme
Matching gift scheme
Company pension
Private medical insurance

Qualifications

Technical troubleshooting
Desktop support
Microsoft Outlook
Microsoft Office Suite
SOX
Technical support incident logging
Computer networking
Customer support
IT incident logging
Application support
Mobile devices

Full job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

What Is the Opportunity?

Under general supervision provides 1st and 2nd line IT Technical Support to Travelers UK staff. Ensures that customers have optimum use of corporate IT Systems, with specific responsibilities for all Core Systems, Personal Computers and Peripherals for the Travelers UK offices, so that the business can gain maximum effectiveness from the tools provided.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

What Will You Do?

Working as part of the IT Technical Support team, assist with the day to day support of the Travelers PC desktop and supporting systems, and carry out any IT related requests, as instructed by the support manager .
Assist with the support for all PC hardware, laptops, printers, scanners, Mobile and PC based applications such as Microsoft Outlook and MS Office. Work with third parties and pass calls to other teams within IT when required.
Utilise the IT Service Desk system effectively for the logging and tracking of incidents and requests within set SLAs.
Carry out internal moves and setup of presentation equipment for meetings as requested by business users in the IT Service Desk.
Complying with Travelers Companies Code of Business Conduct and Ethics and HR policies and procedures.
Ensuring adherence to Travelers Companies' Business Excellence Policy and procedures and delivering high quality service to our brokers and customers in line with our service standards .
Complying with FSA (including TCF where appropriate), Irish Financial Regulator and Sarbanes Oxley guidelines .
Keeping adequate records of all transactions undertaken with our brokers and customers .
Perform other duties as assigned.

What Will Our Ideal Candidate Have?

Related experience in a technical customer service position is preferred.
Business or Information Technology or related education and training preferred.

Experience supporting or training completed on the following is preferred:
Apple iOS
Mobile Device support (iPhone, Droid)
Network and connectivity technical knowledge preferred.
Business Application support experience preferred.
System Access experience preferred.

Technical Knowledge:
Ability to handle multiple situations presented through multiple reporting channels.
Demonstrates a basic knowledge of infrastructure & application systems and of the systems areas supporting the business functions including agency system configurations and applications.
Effectively contributes and communicates with the immediate team, systems staff, other business units, service offices, agents, and customers through a collaborative style.
Able to recognize and analyse problems and develop timely solutions with some supervision.

What is a Must Have?

Prior experience with customer facing, end user Technology support.

What Is in It for You?

Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Apply Now

Refine Your Search

it jobs in faygate

IT First Line Support Technician

First Line Support / Helpdesk Engineer - Hybrid

IT Support Technician

IT and Cyber Presales Consultant

First Response Engineer - Service Desk - MSP

MSP 3rd Line Service Desk Technician

Senior IT Support Technician | Worthing Office-Based | Mon-Fri

IT Service Desk Engineer

Service Desk Analyst

Digital Systems Administrator

Systems & Database Administrator

IT Systems Manager

Senior IT Technician

Trainee IT Support Engineer

IT Manager

IT 1st Line Support Technician

IT Field Support Technician - T2 / Second Line

System Support Administrator

IT Helpdesk Technician

Junior IT Support Engineer

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