Optical assistant Work, Jobs in Forfar, Sct (with Salaries)

Optical Assistant (Mobile) - Tayside
Duncan & Todd Opticians —Tayside Region
- £12.71 an hour
- Full-time
- Databases
- Driving
- Cleaning
- Store discount
- Health & wellbeing programme
Quick apply
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- Full-time
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British Heart Foundation —St. Andrews
- £12.71 an hour
- Weekend availability
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
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Optical Assistant (Mobile) - Tayside

Duncan & Todd Opticians -
Tayside Region

Quick apply

Job details

Permanent | Full-time
£12.71 an hour

Benefits

Store discount
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme
Sick pay

Qualifications

Inbound customer enquiry call handling
Patient appointment coordination
Databases
Appointment booking and call handling
Driving
Cleaning
Site housekeeping
Patient record updating
Managing patient records

Full job description

Duncan & Todd Group is one of the leading optical and hearing care providers based in Scotland. In operation for over 40 years, our brands include: Duncan and Todd, 2020, Douglas Dickie, JM Macdonald, James Hughes, Browns, IC Andrew, Smart Employee Eyecare and Caledonian Optical.

We are currently recruiting for a Mobile Optical Assistant to join our Duncan & Todd Opticians & Hearing Care branches across our Tayside & Fife Hub. The successful candidate should be able to cover areas such as: Arbroath, Montrose, Forfar, Perth, Dundee, and Broughty Ferry. Due to the nature of this role you will be entitled to a mobile salary uplift.

Our Optical Assistants are the first point of contact for the patients and customers in our busy practices and this varied role comes with a wide range of responsibilities including the following:

Handling all patient queries coming into the practice via telephone, email or in person. Assisting where able and directing inquiries to the most appropriate staff member.
Managing the practice appointment diary giving consideration to patient appointment requests and staff availability.
Assisting patients on the practice floor with frame and lens selection.
Giving patients demonstrations on how to insert and remove contact lenses.
Processing invoices.
Processing deliveries and collections of stock.
Administration and maintenance of patient records, databases and NHS paperwork.
General housekeeping duties to ensure the practice is clean, tidy and presentable.
Other ad hoc duties as and when required.

We offer a fast paced and dynamic working environment and we are looking for someone who enjoys a challenge, is capable of hitting the ground running from day one, is a self starter and has exceptional interpersonal skills. Previous experience of working in an opticians practice is not essential as full training can be provided.

As a company, the D&T Group offer:

Competitive salary
29 days annual leave (full time equivalent) inclusive of public holidays
Staff Discount including; 2 x 100% off discount vouchers for spectacles, sunglasses or annual supply of contact lenses per calendar year + generous discount for family and friends
High Street Vouchers: Discounts for high street shops, supermarkets, restaurants and cinemas through our partner discount platform
Employee Assistance Programme: Comprehensive support for all employees from our partners, Care First
The opportunity to work for a company that cares.
Career progression opportunities and further training.

Pay: £12.71 per hour

Benefits:

Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
Referral programme
Sick pay
Store discount

Application question(s):

As this is a mobile role it will require candidates to have access to reliable transport/ the ability to drive. Please confirm you are able to drive or have access to reliable transport?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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Optical Assistant (Mobile) - Tayside

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