The De Parys Group has an opportunity for a patient services care co-ordinator to join our team on a full time basis (job share/2 x part time roles considered)
The post-holder will provide extra time, capacity and expertise to our practice team to help us to improve the care provided to our patients.
The main duties of the role include:
- Attend multidisciplinary team meetings and will have a central role in organising those meetings with the clinicians and ensure appropriate follow up for patients occur.
- Chair and create agenda for the multidisciplinary team meetings with other external professionals and to monitor and update the patient list. Then action any relevant points for the PCN.
- Work closely with the ARRS funded roles and identify where a patient could potentially benefit from this service.
- Work alongside our aligned care homes and co-ordinate Weekly Home rounds and ensure each patient has a Personalised care support plan, Man the Care team direct phone line and promptly actioning the requests to the relevant teams.
- Organise and co-ordinate referrals as appropriate and liaise with other teams within the wider system to ensure holistic care is provided to all the patients.
- Raise awareness of health promotion & screening such as NHS Health Checks, SMI and LD Health Checks in practices and coordinate invitations to ensure targets are achieved on a practice and PCN level.
- Run Audits and searches where necessary to identify patients for review.
- Support and raise awareness of national screening and immunisation programmes.
- Support Impact and Investment funds framework (IIF) and quality and outcome framework (QoF) alongside the PCN DES requirements as well as additional PCN projects.
- Supporting with best interest and safeguarding for individual patients.
- Managing the Practice’s Subject Access Request (SAR) service
- Coordinating Weight Management and specialist referral pathways
- Support Adult and Child Safeguarding and Did Not Attend (DNA) coordination
- Issuing and managing Medical Exemption Certificates
- Coordinating cancer and urgent referral pathways
- Coordinating hospital and secondary care follow up
- Coordinating diagnostics, pathology, and testing
If you are a skilled care co-ordinator, with excellent person-centred planning experience and strong local knowledge for accessing key support, then we would love to hear from you.
The ideal applicant will have the following skills, experience and qualifications:
- Experience of working within healthcare, the voluntary or community sector, to support vulnerable groups.
- Diploma Level 2 in Health and Social Care, or an equivalent qualification (desirable not essential).
- Familiar with local resources and services, including how to access them.
- Motivated by helping people, with care and empathy.
- Able to deliver person-centred support in a non-judgmental way.
- Experience of completing holistic person-centred care planning assessments.
- Strong listening and communication skills.
The De Parys Group’s priority is to provide the highest standard of clinical care to the 48,000 patients registered with the practice. We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a strong training ethos within the practice with a team of medical and non-medical educators as well as opportunities for non-clinical staff to develop and progress.
TDPG is fortunate to have its own dispensaries at our De Parys and Bromham sites. In addition to our routine GMS services, we offer a comprehensive range of services including minor surgery, LARC provision and anticoagulation clinics.
We have high QOF achievement and excellent KPIs within the group.
Benefits include:
- NHS pension scheme.
- Proper pay and Living Wage Foundation accredited.
- Eye-care vouchers.
- Annual leave: minimum 23 days FTE, with enhancements for long service.
- Paid breaks
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
