Of collections Work, Jobs in Gateshead, Twr (with Salaries)

Field Collections Agent
Orbit Credit Services —Sunderland
- £28,665 - £35,765 a year
- Full-time
- Driving
- Employee assistance programme
- Flexible schedule
Quick apply
6d
Head of Collections
Auxillis —Peterlee
- £75,000 a year
- Travel
- Leadership
- Negotiation
- Free parking
- Annual leave
Quick apply
6d
Collections Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Microsoft Office
- IT
- Employee discount
- Referral programme
Quick apply
Debtors and Collection Officers
Durham County Council —Durham
- £26,403 - £28,598 a year
- Hybrid work
- Customer service
- English
- Organisational skills
- Annual leave
4d
Commercial Debt Recovery Solicitor
Muckle —Newcastle upon Tyne
- Communication skills
Accounts Receivable Lead
Learning Curve Group —Spennymoor
- £30,000 - £33,000 a year
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Annual leave
12d

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Field Collections Agent

Orbit Credit Services -
Sunderland

Quick apply

Job details

Full-time
£28,665 - £35,765 a year
6 days ago

Benefits

Employee assistance programme
Flexible schedule
Referral programme

Qualifications

Driving Licence
Driving

Full job description

** Start date 7th September 2026**

Location: Within a 90-minute travel radius of your home (applicants must reside within Sunderland)

Salary: From £28,665 + £4,200 per annum car allowance + uncapped monthly bonus as a guide our current Field team earn monthly bonuses from £200-£400

Earnings Potential: Up to £35,765 per year (inclusive of car allowance)

Hours: Flexible, 40 hours per week (including peak shifts)

No Warrant Work Involved

Do you:

Hold a full UK driving licence and have access to a vehicle?
Prefer working independently, outdoors, and engaging with people face-to-face?
Value flexibility and autonomy in your schedule?

If that sounds like you — Orbit Credit Services has an excellent opportunity waiting.

About the Role

As a Field Collections Agent, you'll be the friendly face of Orbit, meeting customers at their homes to help them find a way forward with their finances. You’ll offer empathy, guidance, and practical solutions that make a real difference.

Your key responsibilities:

Visit customers to resolve outstanding arrears and discuss payment options
Handle accounts for both regulated and non-regulated clients. This will include reconnection visits
Accept payments, set up repayment plans, and re-engage customers with client services
Educate customers about the potential consequences of non-payment
Use an Orbit-supplied iPad to update account outcomes in real time

Working Hours

We offer a 40-hour workweek with a supportive approach to work-life balance. Your visits will be scheduled across the following operating window:

Monday–Friday visiting times are between 8am-8pm
A number of shift pattern options available, you can choose between a 4 day or 5 day working week.

Benefits

31 days holiday (incl. bank holidays + December shutdown)
Fuel card for business use
Referral Bonus Scheme
Uncapped monthly bonuses (£200–£400 typical)
Comprehensive 5-week induction programme
Ongoing training and professional development
Access to Medicash and Employee Assistance Programme

Requirements

Clear criminal record
No CCJs, IVAs, or bankruptcies in the last 6 years
Full driving licence (max 6 points), own car, and will require business insurance
Tech-savvy and comfortable working independently

**At Orbit we’re regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check.

Please note that we’re unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK.

Quick apply

Refine Your Search

of collections jobs in gateshead, twr

Field Collections Agent

Head of Collections

Collections Advisor

Debtors and Collection Officers

Commercial Debt Recovery Solicitor

Accounts Receivable Lead

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