Support analyst Work, Jobs in Glascoed, Mon (with Salaries)

Technical Support Analyst
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Credit Risk Analyst
DS Smith —Caerphilly
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Bachelor's degree
- Employee assistance programme
- Employee discount
Supply Chain Analyst - Full-time
Blackwood Engineering Limited —Blackwood
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Free parking
- Work from home
Quick apply
Business Analyst
Advanced Secure Technologies —Saint Mellons
- £40,000 - £45,000 a year
- Full-time
- Azure
- Data analysis skills
- Project management
- Free parking
Quick apply
Senior Risk Pricing Analyst
Somerset Bridge Group —Bristol
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
- Python
- Annual leave
- Referral programme
Quick apply
External Identity Support Analyst (Cardiff)
Kocho —Cardiff
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
9d
SAP S/4HANA Finance Accountant
Welsh Water —Newport
- £41,300 - £45,000 a year
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Accounting
- Free parking
- Annual leave
Behaviour Analyst UKBA(cert)
The Behaviour Clinic —Cardiff
- £80 - £100 an hour
- Hybrid work
- Master's degree
- IT
- In-person
Quick apply
Data & Insight Analyst
Pobl Group —Cardiff
- £51,604 a year
- Full-time
- Hybrid work
- Oracle
- SQL
- Continuous improvement
- Employee discount
- Sick pay
2d
QA Analyst
Bupa Dental Care —Bristol
- Full-time
- Azure
- SQL
- Travel
Schools Desktop Support Analyst - Blaenau Gwent Schools
Torfaen County Borough Council —Torfaen
- £32,597 - £35,412 a year
- English
- IT
1d
Consumer Support Analyst
RELX —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
Operational Excellence Analyst
General Dynamics Land Systems UK —Pentrebach
- £32,800 - £41,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- No degree
Consumer Support Analyst
LexisNexis Risk Solutions —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
IT & Security Analyst
One Big Circle —Bristol
- £28,000 - £32,000 a year
- Full-time
- Windows
- Travel
- Linux
Quick apply
AML Analyst
Reynolds Porter Chamberlain —Bristol
- Full-time
- IT
- Office experience
Head of University Sector Insight
Research England —Bristol
- £58,589 a year
- Full-time
- Data analysis skills
- English
- Analysis skills
- Annual leave
- Flexible schedule
5d
AI Analyst
Hodge Bank —Cardiff
- £50,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Systems Analyst II
Thermo Fisher Scientific —Newport
- Full-time
- Oracle
- No experience needed
- Microsoft Office
Property Data Analyst
Bromford —Bristol
- £33,120 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
7d

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Technical Support Analyst

Safran -
Cwmbran

Apply Now

Job details

Full-time | Fixed term contract

Qualifications

Analysis skills
Presentation skills
Communication skills
Negotiation

Full job description

Published 06.30.2026

Company : Safran Seats Job field : IT Location : Cwmbran , Wales , United Kingdom Contract type : Fixed Term contract Contract duration : Full-time Professional status : Technician

# 2026-173682

Published 06.30.2026

Job Description

Job Summary
The Technical Support Specialist supports the implementation, operations and maintenance of an
effective technology stack focussed on delivering the support needed for the SGB business.
Providing support through both ServiceNow and ‘at-elbow', and working with other members of the
SGB IT Team and 3rd party suppliers, as well as stakeholders in the local business, this role assists
in supporting, implementing and maintaining all IT/IS/PLM solutions.
Responsibility for the day-to-day operational delivery of the technical solution also resides with the
Technical Support Specialist.
The Technical Support Specialist is a knowledgeable in most aspects of the Information Technology
deployed in the SGB business

Scope of Responsibilities

Provide day-to-day operational IT support for business users across:

o Newport (primary site)
o Cwmbran (offsite location)
o Brackley (smaller user base supported remotely)

Ensure continuity of IT services (“keeping the lights on”) across all supported sites.
Manage and resolve:

o Support tickets
o Incidents and system failures
o Service requests (e.g., new PCs, hardware deployment)

Contribute to project-related activities when required, although this is a smaller portion of the role.
Opportunity to get involved in improvement initiatives beyond BAU support.

But what else? (advantages, specific features, etc.)

What you'll bring :

Knowledge, Experience, Training and Qualifications

Ability to manage and prioritise stakeholder expectations at all levels ranging
from end user up to C-level
An ability to communicate complex technical issues to business users
An ability to work in a fast-paced environment with a dynamic and flexible
approach, as well as the ability to work under pressure
A collaborative approach to delivery working with various technical and
business departments.
Good working knowledge of networks, server and client products
Be able to handle a high degree of multi-tasking
Knowledge of the overall functioning of the information system
and its configurations

Excellent oral and written communication skills, including presentation
skills
Good communicator with the ability to form and maintain good
relationships internally and externally
Strong interpersonal, negotiation and influencing skills
Results orientated and organised with the ability to plan and deliver against
deadlines
Strong analytical, planning and problem solving skills
The ability to work with a minimal level of supervision and intervention
Self-motivated and possessing the ability to work on own initiative as well
as within a team

Refine Your Search

support analyst jobs in glascoed, mon

Technical Support Analyst

Credit Risk Analyst

Supply Chain Analyst - Full-time

Business Analyst

Senior Risk Pricing Analyst

External Identity Support Analyst (Cardiff)

SAP S/4HANA Finance Accountant

Behaviour Analyst UKBA(cert)

Data & Insight Analyst

QA Analyst

Schools Desktop Support Analyst - Blaenau Gwent Schools

Consumer Support Analyst

Operational Excellence Analyst

Consumer Support Analyst

IT & Security Analyst

AML Analyst

Head of University Sector Insight

AI Analyst

Systems Analyst II

Property Data Analyst

I want to receive the latest job alerts for support analyst in glascoed, mon

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