Product support senior specialist Work, Jobs in Glasgow, Glg (with Salaries)

Product Support Senior Specialist
Jaguar Land Rover —Irvine
- £95,000 - £119,000 a year
- Presentation skills
- Bachelor's degree
- No degree
- Annual leave
Travel Sales Consultant
Trailfinders —Glasgow
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Specialist Customer Care – Intermediary Mortgage Expert
Barclays —Glasgow
- Hybrid work
- Customer service
- Administrative experience
- Banking
Analyst - Commodities, Credit, FX & Rates, Legal
BNP Paribas —Glasgow
- Full-time
- Hybrid work
- Microsoft Office
- Business
- Employee assistance programme
Senior Sales Trainer, EMEA
Thermo Fisher Scientific —Glasgow
- Full-time
- Spanish
- Sales
- English
Senior Growth Manager (German Market)
Simple Online Healthcare —Glasgow
- £70,000 - £90,000 a year
- Analysis skills
- IT
- Life insurance
13d
Associate, Asset Finance Broker Sales
Lloyds Banking Group —Glasgow
- £40,824 - £45,360 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Communication skills
13d
Principal / Associate/ Director Digital Consultant (Information Management)- UK Wide
Turner & Townsend —Glasgow
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- SharePoint
Quick apply
5d
Senior Digital Delivery Specialist - Transmission & Distribution (Multiple Locations, UK)
Burns & McDonnell —Glasgow
- Full-time
- Engineering
- Bachelor's degree
- No degree
Senior Trade Compliance Specialist - UK
Jabil Circuit —Coatbridge
- Full-time
- Bachelor's degree
- No degree
6d
Senior Product Marketing Manager
Antonio Ayala Digital Growth —Alexandria
- £5,000 - £6,000 a month
- Full-time
- English
- Leadership
- Communication skills
- Free parking
Quick apply
4d
Audit Manager
BDO —Glasgow
- Full-time
- Project management
Business Development & Marketing Operations Manager
Pinsent Masons —Glasgow
- Full-time
- CRM software
- Business development
- Analysis skills
Head of Unsecured Lending Products - Business Banking
Nationwide Building Society —Glasgow
- From £100,000 a year
- Full-time
- Leadership
- Communication skills
- Banking
7d
Telephony and Connectivity Analyst
ARO —Glasgow
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Employee assistance programme
Quick apply
14d
Senior Regulatory Toxicologist
Ramboll —Glasgow
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- Business development
- Annual leave
Quick apply
Product Manager (AI & Transformation) - Consultant / Senior Consultant
Capgemini —Glasgow
- Azure
- AWS
- Agile
General Manager
Gallifordtry —Glasgow
- Full-time
- Engineering
- Contracts
- Construction experience
- Employee assistance programme
- Employee discount
Service Manager
HM Revenue and Customs —Glasgow
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- DevOps
- English
- Analysis skills
- Work from home
13d
Logistics Transformation - Manager/Senior Manager
Capgemini —Glasgow
- Hybrid work
- Sales
- ERP systems
3d

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Product Support Senior Specialist

Jaguar Land Rover -
Irvine

Apply Now

Job details

£95,000 - £119,000 a year

Benefits

Annual leave

Qualifications

Presentation skills
Bachelor's degree
Automotive diagnostics

Full job description

POSITION: Product Support Senior Specialist

RECRUITMENT SALARY RANGE: $95,000 - $119,000*

LOCATION: Field based role - Irvine/Los Angeles Metro Area -Travel 80% in region

REPORTS TO: Product Support Manager

At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.

Reporting to the Product Investigation Manager, you will be responsible for supporting all potential technical litigation activities. This includes retailer counseling on the lemon law, assisting Consumer Affairs and the CRC with potential lemon law issues, and assisting and supporting the Legal Department in technical litigation.

WHAT TO EXPECT:

In this role, no two tasks are the same. With lots of projects and relationships to build with people across the business and beyond, it’s a challenge that will help your career grow within an iconic organization. Here’s what to expect:

Provide technical assistance in determining whether a vehicle has a defect that qualifies for a repurchase under the lemon law
Assist and support all aspects of the Dealer Facilitated Trade process including assisting with the required DFT paperwork and retailer inquiries
Assist and support Consumer Affairs and the CRC with potential lemon law claims and vehicle repurchase requests
Identify retailer process deficiencies
Assist and support the Legal Department in all aspects of technical litigation
Serve as JLRNA’s person most knowledgeable witness at deposition on vehicle technical issues and pre-litigation processes
Attend mediations, arbitrations, and settlement conferences
Interface, coordinate, and work closely with outside counsel
Provide an initial technical review of litigation
Serve as a JLRNA trial witness
Represent JLRNA in Small Claims Court
Perform additional responsibilities as required

WHAT YOU WILL NEED:

Along with your ambition to achieve the exceptional, there are several skills that you’ll need to have to help you succeed here, including:

Bachelor’s Degree in a related discipline or equivalent work experience
7+ years automotive experience
Advanced knowledge of vehicle diagnostics
Ability to gather, understand, and review DTCs, fault codes, and session files
ASE Certification preferred, but not required
Excellent interpersonal and presentation skills are essential
Must be comfortable presenting to retailers, lawyers, judges, and juries
Must have strong business acumen, and the ability to work with people at varying levels within the organization
Familiar with the retailer warranty and service environment
Ability to prioritize tasks in a high volume work environment with various demands
Ability to function and perform in a fast paced environment

SO WHY US?

As a people-first company, working at JLR means opportunity, teamwork, and growth. That’s why working here is so much more than a job.
Be part of an international, inclusive, and open-minded company
Global Bonus Program based on company performance
You are never just a number. We take pride in taking care of our employees doing everything we can to make sure that our teammates thrive both in and out of the office.
Our employees receive a generous time off policy
Job Assigned Vehicle
Employees also receive generous health care and retirement plans
Maternity/Paternity Leave
And more!

Base pay offered may vary depending on multiple individualized components, including location, skills, experience, and market factors. The total compensation package for this position may also include other elements, including a target bonus in addition to a full range of medical/health, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick/personal, and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position”.

Thank you for your interest in working for us, we love it here and think you will too!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JLR North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training.

#WEAREJLR

Apply Now

Refine Your Search

product support senior specialist jobs in glasgow, glg

Product Support Senior Specialist

Travel Sales Consultant

Specialist Customer Care – Intermediary Mortgage Expert

Analyst - Commodities, Credit, FX & Rates, Legal

Senior Sales Trainer, EMEA

Senior Growth Manager (German Market)

Associate, Asset Finance Broker Sales

Principal / Associate/ Director Digital Consultant (Information Management)- UK Wide

Senior Digital Delivery Specialist - Transmission & Distribution (Multiple Locations, UK)

Senior Trade Compliance Specialist - UK

Senior Product Marketing Manager

Audit Manager

Business Development & Marketing Operations Manager

Head of Unsecured Lending Products - Business Banking

Telephony and Connectivity Analyst

Senior Regulatory Toxicologist

Product Manager (AI & Transformation) - Consultant / Senior Consultant

General Manager

Service Manager

Logistics Transformation - Manager/Senior Manager

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