Work from home Work, Jobs in Glemsford, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Trainee Mortgage Adviser
The New Homes Group —Cambridge
- £25,000 - £50,000 a year
- Full-time
- Remote
- Computer skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
Estate Agent
The Property Experts —Sudbury
- £8,400 a month
- Remote
Quick apply
Final Mile Territory Manager
Evri —Sudbury
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills
8d
Marketing Assistant
Watermill Accounting —Cambridge
- Remote
- Writing skills
- Communication skills
- Work from home
Hospitality Apprenticeship Trainer
Lifetime Training Group —Cambridge
- Up to £31,212 a year
- Full-time
- Remote
- Management
- Hotel
- Training & development
- Annual leave
Junior Power BI Developer
Softwerx —Cambridge
- £30,000 - £40,000 a year
- Full-time
- Remote
- Azure
- Annual leave
- Employee discount
1d
PLOS Medicine Associate Editor- 12 Month FTC
Public Library of Science —Cambridge
- £35,000 - £47,000 a year
- Remote
- Doctoral degree
- Communication skills
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British Trust for Ornithology —Thetford
- Full-time
- Remote
Letting Agent
The Letting Experts —Braintree
- £70,000 - £100,000 a year
- Remote
Quick apply
Pensions Administration Associate
Gallagher Benefit Services —Ipswich
- Full-time
- Remote
- Analysis skills
- Mentoring
- Communication skills
Mortgage Advisor
The Mortgage Experts —Braintree
- £60,000 - £100,000 a year
- Remote
Quick apply
Health Insurance Subject Matter Expert (Fully Remote)
CoverGo —Cambridge
- Full-time
- Remote
- Bachelor's degree
- Communication skills
Quick apply
Renewable Energy Sales (self employed)
Aira —Bury St. Edmunds
- Remote
- CRM software
Quick apply
1h
BDM & Accounts Manager
Project Solver Ltd —Great Dunmow
- £40,000 - £50,000 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Business development
- Free parking
- Sick pay
Quick apply
11d
Regulatory Analyst 14 month FTC
SmartestEnergy —Ipswich
- £39,000 - £42,400 a year
- Remote
Quick apply
11d
New Business Manager - Affinity Partnerships
Arc Legal —Colchester
- Remote
- Business development
- Travel
- Communication skills
- Annual leave
Graduate Software Engineer – Virtual Platforms - Qualcomm - Cambridge, UK
Qualcomm —Cambridge
- Remote
- Computer Science
- Engineering
- C++
- Employee stock purchase plan
Commercial Estate Agent
The Commercial Property Experts —Haverhill
- £75,000 - £125,000 a year
- Remote
Quick apply
Web & Digital Analytics Specialist - Player Journeys
Jagex —Cambridge
- Remote
- Travel
- Analytics
- Annual leave
- Work from home
5d

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Motor insurance claims handling
Complaint handling
Customer interaction
Fraud prevention and detection

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

work from home jobs in glemsford, sfk

Customer Service Advisor - Remote

Trainee Mortgage Adviser

Estate Agent

Final Mile Territory Manager

Marketing Assistant

Hospitality Apprenticeship Trainer

Junior Power BI Developer

PLOS Medicine Associate Editor- 12 Month FTC

Sign up for job alerts

Letting Agent

Pensions Administration Associate

Mortgage Advisor

Health Insurance Subject Matter Expert (Fully Remote)

Renewable Energy Sales (self employed)

BDM & Accounts Manager

Regulatory Analyst 14 month FTC

New Business Manager - Affinity Partnerships

Graduate Software Engineer – Virtual Platforms - Qualcomm - Cambridge, UK

Commercial Estate Agent

Web & Digital Analytics Specialist - Player Journeys

I want to receive the latest job alerts for work from home in glemsford, sfk

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