Time work from home Work, Jobs in Gloucester, Gls (with Salaries)

Customer Service Officer
Gloucestershire County Council —Gloucester
- £28,142 - £29,540 a year
- Call to connect
- Hybrid work
- English
- Communication skills
- Annual leave
- Employee assistance programme
2d
Registration Officer (RO) - Gloucester *Updated: Closing date extended*
HM Land Registry —Gloucester
- £26,811 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
Team Member
KFC —Gloucester
- Up to £12.71 an hour
- Part-time
- Serving
- Customer service
- Cleaning
- Employee assistance programme
- Employee discount
8h
Joules Sales Assistant
NEXT —Gloucester
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
1d
Team Member
KFC Gloucester - Eastbrook Road —Gloucester
- Up to £12.71 an hour
- Part-time
- Serving
- Cleaning
- Restaurant
- Employee discount
5h
Service Colleague (Express)
ASDA —Gloucester
- £13.10 - £15.64 an hour
- 8 hour shift
- Customer service
- Employee assistance programme
- Employee discount
Recruitment Administrator
Within Reach services Limited —Gloucester
- £28,800 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Free parking
- Paid training
Quick apply
3d
Fit Tester for Respiratory Equipment
Gloucestershire Health and Care NHS Foundation Trust —Brockworth
- £25,760 - £27,476 a year
- Part-time
- Research
- Data entry
- Cleaning
1d
Tesco Colleague Nights - Gloucester Quedgeley Extra
Tesco UK —Gloucester
- £13.28 - £14.55 an hour
- Full-time
- Customer service
- School
3d
Safeguarding Adults Support Officer
Gloucestershire County Council —Gloucester
- £33,143 - £36,363 a year
- Hybrid work
- English
- Travel
- Communication skills
- Free parking
- Annual leave
Admissions Officer
Hartpury University and College —Gloucester
- £28,561 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Annual leave
- Employee assistance programme
Quick apply
Part Time Branch Assistant
Booker Group —Barnwood
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
6d
Property Search Administrator
X-Press Legal Services —Stonehouse
- From £25,500 a year
- Part-time
- Hybrid work
- Customer service
- No experience needed
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Cafe Team Member
Tesco UK —Gloucester
- £13.12 an hour
- Full-time
- Serving
- Hospitality
- Cooking
- Flexible schedule
4d
Support Worker
Priory Group —Gloucester
- Referral programme
Funeral Service Assistant
OurCoop —Gloucester
- £13.43 an hour
- Paid training
- Annual leave
2d
Senior Administrative Assistant - Immunisation Team
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Part-time
- Computer literacy
- Administrative experience
- Data entry
2d
Receptionist
Bupa —Cheltenham
- £12.90 an hour
- Part-time
- Microsoft Office
- Front desk
- Phone etiquette
- Employee discount
- Gym membership
Quick apply
5d
Referral Taker
Gloucestershire County Council —Gloucester
- £28,142 - £29,540 a year
- Hybrid work
- English
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Wildlife Ranger
Forestry England —Coleford
- £34,793 a year
- Part-time
- English
- Travel
- Free parking
- Employee discount
6d

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Customer Service Officer

Gloucestershire County Council -
Gloucester

Apply Now

Job details

Permanent
£28,142 - £29,540 a year
2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
English
Customer support
Customer interaction
Communication skills

Full job description

Date: 21 Aug 2026

Job Location:
Gloucester

#job-location.job-location-inline { display: inline; }

This is a Gloucestershire County Council job.

Job Title: Customer Service Officer
Job Location: Shire Hall
Salary: £28,142 - £29,540 per annum
Hours per Week: 37.00
Contract Type: Permanent
Closing Date: 13/09/2026
Job Requisition Number: 14694
This post is not open to job share

Are you someone who enjoys helping people, solving problems and providing excellent customer service? If you have the right level of transferable skills, why not apply now? Full training will be provided!

So, what’s the role about?

As a Customer Service Officer, you'll be at the heart of helping people access council services. Whether supporting someone over the phone, responding to an email, welcoming visitors to Shire Hall or helping with an Adult Social Care enquiry, you'll make a real difference to people's experience. This is a varied role where you'll use your communication skills, problem-solving abilities and judgement to ensure customers receive the right support at the right time.

If you are confident communicating with a range of people, can follow guidance, and enjoy helping enquiries reach a clear outcome, we would like to hear from you.

To get an idea of what it's like to work in our Customer Service Team for Adult Social Care team watch our short video and read this.

We work flexibly with a mix of office and home working although during the probation period (first 6 months), you will be working from the office, based at Shire Hall in Gloucester.

A little bit about us…

This is a great time to join Gloucestershire County Council, as we are on an exciting journey. Customer Service Team is based at Shire Hall in Gloucester and you will work with enthusiastic and supportive colleagues who are passionate about their work and what they achieve together as a team. Joining our Customer Service Team can be a great opportunity towards developing a long-term and rewarding career with the Council.

What we need from you

You need to have excellent communication skills, have a confident telephone manner and respond positively during difficult conversations. You will be self-motivated, pragmatic, resilient and take ownership of enquiries to resolution. You will have the ability to follow work instructions and look for continuous improvements in how we do things.

Our values are at the heart of everything we do and how we treat each other. They provide essential guiding principles about the way that we work and set the tone for our culture, and identify what we, as an organisation, care about. See more about our Values on our website.

If you hold the same behaviours and approach, then we want to hear from you! In exchange, we will provide you with full training and support to help you succeed in your role!

What’s in it for you?

In return for your commitment, you’ll be entitled to our full benefits package, including:

Regular formal and informal support
Safe, supportive and positive working environment with regular, reflective supervision
An investment into your professional development, including career pathways, mandatory training and additional topical bi-annual workshops.
Annual leave up to 30.5 days after 5 years employment
Access to the Local Government Pension Scheme
Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers
Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)
GCC's Cycle to Work Salary Sacrifice Scheme

Applying:
Please write your application with consideration for the essential criteria on the Job Profile. This should include examples why you should be considered; the experience, skills and knowledge that you would bring to the post.

For an informal discussion, contact [email protected] to arrange a call back or apply by clicking on the button below.

Please look out for an email from us about next steps, and remember to check your junk or spam folder.

Additional Information:
To access the Job Profile for this role, please follow the link below:

Customer Service Officer Job Profile

This Position is subject to an Enhanced DBS check.

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

We reserve the right to close this vacancy early due to the volume of applications received. If you are interested in applying, we encourage you to submit your application as early as possible.

If you are an Internal applicant and consider yourself to have a disability* as per the Equality Act (2010), please declare this in an email to [email protected], as this is NOT currently covered in the application due to a technical error. By providing this information, you can choose to be considered for a guaranteed interview under our Disability Confident pledge if you meet all essential criteria. It also enables the recruiting manager to arrange any reasonable adjustments you may need during the process.

a disability is defined as: a physical or mental impairment, which has a substantial and long-term (more than 12 months) adverse effect on a person’s ability to carry out normal day-to-day activities.

Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.

Apply Now

Refine Your Search

time work from home jobs in gloucester, gls

Customer Service Officer

Registration Officer (RO) - Gloucester Updated: Closing date extended

Team Member

Joules Sales Assistant

Team Member

Service Colleague (Express)

Recruitment Administrator

Fit Tester for Respiratory Equipment

Tesco Colleague Nights - Gloucester Quedgeley Extra

Safeguarding Adults Support Officer

Admissions Officer

Part Time Branch Assistant

Property Search Administrator

Cafe Team Member

Support Worker

Funeral Service Assistant

Senior Administrative Assistant - Immunisation Team

Receptionist

Referral Taker

Wildlife Ranger

I want to receive the latest job alerts for time work from home in gloucester, gls

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