Patient access officer, band 3 Work, Jobs in Gloucester (with Salaries)

Patient Access Officer, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Part-time
- Annual leave
- Employee discount
3d
Clinical Healthcare Support Worker - Breast Care, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Cheltenham
- £25,760 - £27,476 a year
- Part-time
- Communication skills
- Annual leave
- Employee discount
4d
Community Healthcare Support Worker
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Care plans
- Leadership
- Teaching
6d
Bank Nursery Assistant, Band 2
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,272 a year
- Part-time
- Experience working with children
- Communication skills
- Annual leave
- Employee discount
7d
Surgical Secretary - Upper GI Surgery, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Medical terminology
- Communication skills
- Annual leave
- Employee discount
7d
Healthcare Scientist Support Worker - Band 3 Histology
Gloucestershire Hospitals NHS Foundation Trust —Cheltenham
- £25,760 - £27,476 a year
- Full-time
3d
Forensic Custody Healthcare Professional
Mitie —Gloucester
- £41,000 a year
- Overtime
Forensic Custody Healthcare Professional - part time
Mitie —Gloucester
- £20,500 a year
- 8 hour shift
Personal Tutor in Health & Social Care/Early Years
Heart of Worcestershire College —Worcester
- £5,706.60 - £6,131.80 a month
- Part-time
- Word processing
- English
- Microsoft Office
- Annual leave
- Flexible schedule
12d
Medical Secretary, Band 3 Oncology
Gloucestershire Hospitals NHS Foundation Trust —Cheltenham
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Communication skills
13d
Urology Medical Secretary, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Cheltenham
- £25,760 - £27,476 a year
- Full-time
- Annual leave
- Employee discount
10d
Bank Finance Support - Band 2
Gloucestershire Hospitals NHS Foundation Trust —Cheltenham
- £25,272 a year
- Part-time
- IT
- Annual leave
- Employee discount
4d
Operational Support Grade - HMP Long Lartin - FTC 18 Months (Prison Support Role)
Ministry of Justice —South Littleton
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
8d
Approved Premises Residential Worker (Annualised Hours Working Pattern)
HM Prison & Probation Service —Gloucester
- £20,001 - £40,000 a year
- 12 hour shift
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
10d
Receptionist- Outpatients & CDC, Band 2
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,272 a year
- Part-time
- Communication skills
15h
Health Care Support Worker
Aneurin Bevan University Health Board —Monmouth
- £26,300 a year
- 12 hour shift
- Computer literacy
- Communication skills
7d
Facilitator: Group Worker
Ministry of Justice —Wotton-under-Edge
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- English
- Presentation skills
- Annual leave
14d
Business Administrator - HMP Long Lartin
Ministry of Justice —Evesham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
10d
Prison Offender Manager - Non-operational - Full Time
Ministry of Justice —Wotton-under-Edge
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Case management
- Annual leave
13d
Senior Mental Health Practitioner FPCC
Gloucestershire Health and Care NHS Foundation Trust —Brockworth
- £39,959 - £48,117 a year
- Full-time
- Case management
- Mentoring

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patient access officer, band 3 jobs near gloucester

Patient Access Officer, Band 3

Gloucestershire Hospitals NHS Foundation Trust -
Gloucester

Apply Now

Job details

Part-time
£25,760 - £27,476 a year
3 days ago

Benefits

Annual leave
Company pension
Employee discount

Full job description

Head & Neck, Band 3, Patient Access Officer

30 hours per week

To provide administrative support to the Head & Neck admissions teams, including the booking of appointments for patients requiring surgical procedures into outpatient clinics and theatre lists.

To ensure patients are booked within Trust waiting time targets and to ensure all clinic and theatre capacity is fully utilised.

Contact patients for Admission and negotiate appointments
Book patients within clinical and trust waiting time targets
Process cancellations and re-appoint patients
Fully utilise all clinic & theatre capacity
Liaise with clinical staff
Booking investigations as requested by the clinical team, including negotiation of dates with the patients
Validate each patient’s pathway by checking and updating RTT codes
Regularly informing the Unit Coordinator about progress and flagging up as a matter of urgency any issues
Support the development of improvements to working practices and processes and contribute to service reviews and the implementation of new arrangements.
As directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the supervisor to respond or escalate appropriately.
To work flexibly and pro-actively as part of a team while adapting to the demands of the department/team as required.
To cover colleagues during absences/annual/sick leave as directed by the Unit Coordinator
To undertake routine office duties
To liaise with relevant team members to ensure that any process changes run smoothly
To work with the Supervisor and Booking Coordinators as appropriate

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Equality, Diversity and Inclusion is crucial to ensuring fairness, celebrating differences and creating environments where everyone feels valued and empowered to contribute.

To deliver the highest standard of care at Gloucestershire Hospitals, we foster an environment that promotes inclusivity, ensuring that both our staff can thrive and our patients receive services tailored to their needs.

Key Responsibilities

Contact patients for Admission and negotiate appointments with patients wherever possible and any additional co-ordination of staff, equipment, stock, facilities, and paperwork.
Using the PTL, Book patients within clinical and trust waiting time targets and guidelines
Process cancellations and re-appoint patients observing trust waiting times.
Ensure that patients are aware of their appointment dates and all relevant information.
Fully utilise all clinic & theatre capacity and maintaining a list of patients who are fit, willing and able to come in at short notice.
Liaison with clinical staff and their secretaries regarding their waiting lists.
Booking investigations as requested by the clinical team, including negotiation of dates with the patients and creating correspondence if appropriate
Validate each patient’s pathway by checking and updating RTT codes
Regularly informing the Unit Coordinator about progress and flagging up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc.
Support the development of improvements to working practices and processes and contribute to service reviews and the implementation of new arrangements.
As directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the supervisor to respond or escalate appropriately.
To work flexibly and pro-actively as part of a team and ensure that the workload is shared out equally and performed to excellent, efficient and safe standards while adapting to the demands of the department/team as required.
To cover colleagues during absences/annual/sick leave as directed by the Unit Coordinator. You may also be required to undertake job rotation for cross cover as well as for development and training purposes.
To undertake routine office duties including photocopying, faxing and filing of notes and correspondence and any other appropriate duties commensurate with the role, as required at the request of your line manager.
To liaise with relevant team members to ensure that any process changes run smoothly and efficiently.
To work with the Elective Bookings Supervisor and Booking Coordinators as appropriate.

Professional Development, Education and Training

Fully participate in the Trust’s appraisal system review and personal development planning process on an annual basis.
Undertake training as necessary in line with the development of the post and as agreed with line manager as part of the personal development planning process
Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
Contribute positively to the effectiveness and efficiency of the teams in which he/she works.
To adhere to the Trust’s Kindness and Respect Policy.

Management and Leadership

There is no budgetary or supervisory responsibility with this post.

Communications and Working Relationships

Patients, relatives and / or carers.
Consultants and their team
Nursing staff
Anaesthetists
Medical Secretaries
General Practitioners in Primary Care
Outpatient staff
Theatre management and administration
Day Surgery staff
Health Records staff
Unit Coordinator
Elective Bookings Supervisor and Booking Coordinators
General management team

General Working Conditions

The applicant will need to be able to deal with a very stressful and challenging environment. At any time, staff could be faced with difficult or sensitive situations, aggressive or threatening behaviour and need to use tact and diplomacy.
Movement of medical notes may be required This can range from one set of notes to bags weighing up to 10kg
Use of Visual Display Unit (VDU) on a daily basis (Workstation assessments undertaken), will be sitting at the desk for a major part of the day.
Dealing with sensitive and confidential information
The work pattern in unpredictable due to interruptions from telephone enquiries, emails, visits from clinicians and external personnel.
Priorities can change during the day.

Apply Now

Refine Your Search

patient access officer, band 3 jobs in gloucester

Patient Access Officer, Band 3

Clinical Healthcare Support Worker - Breast Care, Band 3

Community Healthcare Support Worker

Bank Nursery Assistant, Band 2

Surgical Secretary - Upper GI Surgery, Band 3

Healthcare Scientist Support Worker - Band 3 Histology

Forensic Custody Healthcare Professional

Forensic Custody Healthcare Professional - part time

Personal Tutor in Health & Social Care/Early Years

Medical Secretary, Band 3 Oncology

Urology Medical Secretary, Band 3

Bank Finance Support - Band 2

Operational Support Grade - HMP Long Lartin - FTC 18 Months (Prison Support Role)

Approved Premises Residential Worker (Annualised Hours Working Pattern)

Receptionist- Outpatients & CDC, Band 2

Health Care Support Worker

Facilitator: Group Worker

Business Administrator - HMP Long Lartin

Prison Offender Manager - Non-operational - Full Time

Senior Mental Health Practitioner FPCC

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