Incident customer service operator glasgow Work, Jobs in Govan, Glg (with Salaries)

Incident Customer Service Operator - Glasgow
City Facilities Management (UK) —Glasgow
- £25,603 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Operational Control Centre Controller
Strathclyde Partnership for Transport —Glasgow
- £35,325 - £46,000 a year
- Customer service
- English
- Communication skills
- Employee assistance programme
9d
Operations Delivery Manager
Network Rail —Glasgow
- £43,588 - £51,719 a year
- Full-time
- Continuous improvement
- Driving
- Leadership
2d

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Incident Customer Service Operator - Glasgow
City Facilities Management (UK) —Glasgow
Previous contact centre/call centre/helpdesk experience. Company-funded Healthshield cash plan Healthshield gives you money back on everyday healthcare costs,…
£25,603 a year
Operational Control Centre Controller
Strathclyde Partnership for Transport —Glasgow
The organisation plans and supports transport across all modes, working closely with councils, Transport Scotland, the Scottish Government, operators, and…
£35,325 - £46,000 a year
9d

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Incident Customer Service Operator - Glasgow

City Facilities Management (UK) -
Glasgow

Apply Now

Job details

Full-time
£25,603 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Tech scheme
Canteen
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Facilities management
Microsoft Office
Administrative experience
Communication skills
Help desk

Full job description

Backshift Incident Customer Service Operator

Salary: £25,603 99 per annum

Location: Glasgow Head Office

Contract type: Permanent

Full time: Backshift, 37 5 hours per week Working 5 over 7 days

Why join City?

We pride ourselves on our culture, our people, and our customers We live by our company values: show you care, make it happen, be your best, strive to improve and one City

We are a passionate and driven team, and by joining City, you become part of the UK's largest, privately owned facilities management company

Our people are at the heart of what we do, and we care about the wellbeing of our colleagues and have developed an extensive benefits range of benefits

Here are the benefits we offer:

33 days (6 6weeks) paid holiday for a full-time contract
5 hours per week contract
Free on-site parking
Subsidised canteen facilities & vending machines
Access to Mental Health First Aiders
Recommend a Friend incentive
Pension scheme – up to 5%

matched contribution

Company-funded Healthshield cash plan Healthshield gives you money back on everyday healthcare costs, including dental, optical, physio, wellbeing, and much more
Salary sacrifice schemes, including Smart Tech and Cycle to Work
Great development and career opportunities
Access to One City, our reward and recognition hub One City provides access to a host of benefits:
Discounts and cashback at hundreds of supermarkets and retailers, such as Apple, Costco, Currys, IKEA, Argos, and more
Health and wellbeing centre, which has a range of resources, including - an employee assistance programme, health and wellness apps, recipes, fitness videos, physio, discounted gym membership and mindfulness tips
Access to our colleague reward and recognition tools, with awards ranging from £5 - £250!

Here's what you can expect to be doing:

Handling inbound and outbound calls, and logging jobs in a fast-paced environment
Co-ordinating contractors and City Technicians to ensure they attend to our City standards
Working in partnership with customers to achieve results
Completing a variety of administrative tasks such as quotes, uplifts, emails
End-to-end job management
Working as part of a team to drive customer excellence

Here's what we would like from you:

Driven and passionate with a great attitude to deliver customer excellence
Helpdesk experience in facilities management
Excellent verbal and written communication skills
Accuracy and attention to detail
Ability to work as part of a team and effectively manage own workload
Administrative experience, including knowledge of Microsoft office packages
Previous contact centre/call centre/helpdesk experience

Apply Now

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incident customer service operator glasgow jobs in govan, glg

Incident Customer Service Operator - Glasgow

Operational Control Centre Controller

Operations Delivery Manager

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