Receptionist/general assistant Work, Jobs in Grange Over Sands (with Salaries)

Receptionist/General Assistant
Stonecross Manor Hotel (Everbright Hotels) —Kendal
- £12.80 - £12.90 an hour
- Full-time
- Bar
- Hotel
- Organisational skills
- Free parking
- Employee discount
Quick apply
10h

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Receptionist/General Assistant
Stonecross Manor Hotel (Everbright Hotels) —Kendal
Maintain the reception area in a tidy and organised manner at all times. Friendly, approachable manner with a genuine commitment to guest satisfaction.
£12.80 - £12.90 an hour
Quick apply
10h
Administration Assistant and Receptionist (Band 2)
Airedale NHS Foundation Trust —Steeton
Answering telephone enquiries and directing calls, where relevant, to the relevant member of the team or department in the Trust.
£25,272 a year
11d

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Receptionist/General Assistant

Stonecross Manor Hotel (Everbright Hotels)
Kendal

Quick apply

Job details

Permanent | Full-time
£12.80 - £12.90 an hour
10 hours ago

Benefits

Free parking
Discounted or free food
Employee discount
On-site parking

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Food and beverage service
Organisational skills
Front desk
Computer skills
Phone etiquette
Guest services telephone call handling
Communication skills
Hotel front office operations
Hotel experience

Full job description

We are seeking a dedicated and professional Full Time Hotel Receptionist/General Assistant to join our welcoming team. This role is vital in ensuring guests receive exceptional service from arrival to departure, contributing to a positive and memorable stay. The successful candidate will possess excellent communication skills, a friendly demeanour, and a proactive approach to guest services. Previous experience in hospitality is advantageous but not essential, as comprehensive training will be provided.

Duties

Greet guests warmly upon arrival and assist with check-in and check-out procedures efficiently.
Manage reservations, cancellations, and modifications via the booking system with accuracy.
Provide information about hotel facilities, local attractions, and services to enhance guest experience.
Handle guest enquiries via phone, email, or in person with professionalism and courtesy.
Maintain the reception area in a tidy and organised manner at all times.
Support our food and beverage department including assisting with food and bar service.
Ensure adherence to hotel policies and procedures, including health and safety standards.

Skills

Excellent phone etiquette and communication skills in both written and verbal form.
Prior experience in hotel reception or hospitality roles is preferred but not essential.
Strong organisational skills with the ability to multitask effectively under pressure.
Friendly, approachable manner with a genuine commitment to guest satisfaction.
Proficient computer skills including familiarity with reservation systems
Ability to remain calm and professional during busy periods or challenging situations. This position offers an engaging environment where your interpersonal skills can shine while delivering outstanding service to our guests. We value professionalism, enthusiasm, and a proactive attitude in all team members committed to creating a welcoming atmosphere for all of our guests.
This is a live out position as we do not have live in accommodation.

Pay: £12.80-£12.90 per hour

Benefits:

Discounted or free food
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

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