Mortgage case handler Work, Jobs in Great Leighs, Ess (with Salaries)

Trainee Case Handler
Taylor Rose —Bishop's Stortford
- Customer service
- Computer literacy
- Organisational skills
1d
Conveyancing Assistant/Paralegal
PCS Legal —Rayleigh
- £26,000 - £32,000 a year
- Full-time
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
3d
Trainee Protection Case Handler
CLS Money —Rayleigh
- Continuous improvement
- Organisational skills
- Communication skills
Mortgage Case Handler
CLS Money —Rayleigh
- Communication skills
BTL Mortgage Broker
CLS Money —Rayleigh
- CRM software
- Sales
- Customer service
Mortgage Broker
CLS Money —Rayleigh
- CRM software
- Customer service
- Continuous improvement

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mortgage case handler jobs near great leighs, ess

Trainee Case Handler

Taylor Rose -
Bishop's Stortford

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Job details

1 day ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Customer service
Computer literacy
Upselling
Case record updates
Organisational skills
Computer skills
Customer interaction
Outbound calling
Conveyancing liaison
Communication skills
Add-on sales

Full job description

This role involves but is not limited to:

To work with team members to ensure the highest level of customer service is maintained at all times.
To organise and prioritise individual caseloads in order to meet the firms and industry targets.
To respond to client enquiries in a manner conducive to the promotion of business and personal relationships and to ensure that client expectations are met.
To deal promptly and effectively with all correspondence relating to the matters with which you have conduct.
To co-operate with the Team Manager & Operational Managers and carry out work as directed by them. To ensure that any matter that requires the attention of a Manager is brought to their attention promptly.
To process all data and information in accordance with the firm’s confidentiality procedures and data protection requirements.
Processing data accurately and effectively on the case management system.
Answering inbound phone calls promptly and updating on the status of the case. Be proactive in advising the next steps and what is required to progress the case.
Making outbound calls, liaising with lenders, mortgage brokers & third parties (where applicable).
Ensuring the online portal is kept up to date, replying to online portal messages
Obtaining official copies and documents from the Land Registry.
Title checking whether property is freehold or leasehold/name and address match, restrictions and other non-standard issues

Requirements:

Strong IT Skills
Strong communication skills both written and verbal
Proactive approach to working
Excellent attention to detail
Good organisational skills
Ability to work under pressure and to tight deadlines
Work to targets.
Upselling of additional products
Team player
Ability to work independently and within a team
Flexible and adapts well to change.

Company Core Values:

Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be

Integrate: Bring together people and systems into a cohesive force

Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth

Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage

Apply Now

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mortgage case handler jobs in great leighs, ess

Trainee Case Handler

Conveyancing Assistant/Paralegal

Trainee Protection Case Handler