Third line it support engineer / technical Work, Jobs in Hackney (with Salaries)

1st Line IT Support Engineer
Cardonet —London
- SharePoint
- Communication skills
- Referral programme
Third Line IT Support Engineer / Technical Consultant
Krome Technologies Ltd —Chertsey
- £40,000 - £55,000 a year
- Full-time
- Mentoring
- Communication skills
- Free parking
- Annual leave
Quick apply
System Support Engineer
Hitachi —London
- Full-time
- Presentation skills
- In-person
IT Operations Administrator
Prevail —London
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- SharePoint
- Employee assistance programme
- Gym membership
Quick apply
7d
Network Engineer
CBOE —London
- Full-time
- Scripting
- Communication skills
- School
- Employee stock purchase plan
- Annual leave
Global IT Configuration Engineer Manager
Boston Consulting Group —London
- Full-time
- Bachelor's degree
First Line IT Support Engineer
GT Stewart Limited —St Albans
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
6d
Hotel IT Engineer – London
Hotality IT Solutions —London
- £30,000 - £38,000 a year
- Customer service
- Hotel
3rd Line Engineer
ME+EM —London
- Full-time
- No degree
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Tier 1 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Communication skills
Back End Engineer
Voy —London
- Hybrid work
- No degree
- APIs
- Communication skills
Quick apply
Full Stack Developer
Trafalgar House —London
- Full-time
- Hybrid work
- Software troubleshooting
- Continuous improvement
- APIs
Quick apply
Endpoint Engineer
Fitch Group —London
- Master's degree
- AI
Azure Platform Engineer
Forsters —London
- Overtime
- Azure
- Bachelor's degree
- No degree
Tier 2 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Maintenance
- Microsoft Office
Staff Reliability Engineer (Full Stack)
Feeld —London
- £100,000 - £130,000 a year
- Full-time
- Remote
- Mentoring
- Annual leave
- Flexible schedule
Quick apply
End-Point Technology Lead
Metro Bank PLC —Holborn
- Hybrid work
- Financial services
- Training & development
Senior Technician - Computing
Kingston University —Kingston upon Thames
- £39,407 - £43,835 a year
- Call to connect
- Laboratory experience
- University
- Organisational skills
23h
Infrastructure and Network Manager
Bestway Group —London
- Full-time
- Azure
- Communication skills
- Annual leave
Quick apply
Senior Payments Product Engineer
Ticket Tailor —London
- £65,000 - £85,000 a year
- Hybrid work
- AI
8d

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1st Line IT Support Engineer

Cardonet -
London

Apply Now

Job details

Benefits

Private medical insurance
Paid volunteer time
Referral programme

Qualifications

Technical troubleshooting
Stakeholder liaison
Ticket management
Microsoft Exchange
Computer hardware
SharePoint
Customer support
Customer interaction
Communication skills
Help desk

Full job description

Be in the heart of IT! Come and join an exciting, motivating and super friendly IT Company!

Cardonet has been providing personalised IT support to variety of business since 1999 and we are proud to work with some very well-known companies, each with different needs and priorities. No one day will be the same!

Due to our continued growth, we need you to join our team and help us deliver superb support. The role lends a more experienced and knowledgeable element to day-to-day support.

As a 1st Line IT Support Engineer, you will provide us with the ability to deliver quality technical support to our clients in a timely manner. This requires knowledge of both the software and hardware we support, as well as impeccable communications skills and reliability. You will be our ambassador and the first point of contact for many of our customers.

Your working hours will be Monday to Friday 08.30 – 17.30, with occasional out of hours on-call duties.

Your Responsibilities

Reporting to the 1st Line Team Leader, you will be responsible for:

Providing an excellent customer experience at all times.
Provide support to a variety of Cardonet’s clients.
Accurately keeping tickets up to date, informative and clear.
Escalating as and when required using internal guidelines.
Managing client expectations and prioritizing issues.
Liaising with partners and third parties to resolve customer issues.
Fixing clients technical issues.

Your Attributes

Are passionate about technology.
Have previous relevant experience providing IT support.
You would be comfortable with a variety of technology from MS Exchange, Active Directory and O365, to servers, VLANS and some virtual machines.
Working knowledge of SharePoint and Lync.
Really enjoy helping others and providing superb customer service.
Excellent spoken and written communication skills.
Good prioritisation, organisation and troubleshooting skills.
Can work calmly in a busy, fast-paced environment.
Can ensure a clear DBS check.

The Package

Competitive salary (dependent on your experience)
Private Medical Insurance.
Part of a happy team that is focused on providing great support.
Exposure to multiple clients and technology.
A mobile phone allowance.
Variety of team events.
An employee referral bonus.
Paid time to volunteer for charity work or take part in not for profit activities
Anniversary rewards
Professional development and training

This is an exciting opportunity to join a hugely successful company that always works with the latest technology and strives for excellence.

Cardonet is an equal opportunities employer.

Apply Now

Refine Your Search

third line it support engineer / technical jobs in hackney

1st Line IT Support Engineer

Third Line IT Support Engineer / Technical Consultant

System Support Engineer

IT Operations Administrator

Network Engineer

Global IT Configuration Engineer Manager

First Line IT Support Engineer

Hotel IT Engineer – London

3rd Line Engineer

Tier 1 Customer Support Engineer

Back End Engineer

Full Stack Developer

Endpoint Engineer

Azure Platform Engineer

Tier 2 Customer Support Engineer

Staff Reliability Engineer (Full Stack)

End-Point Technology Lead

Senior Technician - Computing

Infrastructure and Network Manager

Senior Payments Product Engineer

I want to receive the latest job alerts for third line it support engineer / technical in hackney

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