It service desk Work, Jobs in Hale (with Salaries)

IT Support Technician
Intouch Tech (UK) —Farnborough
- £30,000 - £35,000 a year
- Full-time
- Microsoft Outlook
- Travel
- Computer networking
- Free parking
- Work from home
Quick apply
7d
Service Desk Analyst
Embrace IT Services Limited —Fleet
- From £25,420 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Mentoring
- In-person
- Free parking
- Employee assistance programme
Quick apply
2nd Line Technical IT Support Engineer
Hotality IT Solutions Ltd —Basingstoke
- £27,000 - £35,000 a year
- Full-time
- Hospitality
- English
- Hotel
- Free parking
- Annual leave
Quick apply
2d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
AMPA Systems Administrator, Farnborough
GBA5 EntServ UK Limited —Farnborough
- Weekend availability
- Microsoft Word
Field Support Consultant
ramsac —Guildford
- £34,000 a year
- Hybrid work
- Research
Quick apply
Customer Support Technician
Ricoh —Reading
- Communication skills
Senior Support Services Agent
QinetiQ —Farnborough
- £34,000 a year
- Full-time
- Mentoring
- In-person
- Employee discount
IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
- £10,000 a year
- Full-time
- Experience working with children
- Communication skills
- School
- Annual leave
Quick apply
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Mentoring
- Organisational skills
- Training & development
Service Desk Analyst
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- Travel
- Communication skills
Second Line Support
Southern Communications Group —Dummer
- £29,000 - £35,000 a year
- Full-time
- Mentoring
- Communication skills
- Free parking
- Employee assistance programme
Software Service/Automation Field Engineer
Hyster-Yale Group —Frimley
- Full-time
- Travel
- Up to 25% travel
Service Desk Administrator - Saturday & Bank Holiday only
Retail-FCL —Basingstoke
- From £13.50 an hour
- Part-time
- Customer service
- In-person
- Employee discount
Quick apply
6d
Network Engineer
UK Connect —Farnborough
- Up to £65,000 a year
- Full-time
- Mentoring
- Training & development
- Free parking
- Annual leave
Quick apply
IT Service Desk Engineer
Benchmark Capital —Horsham
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Travel
2d
First Response Engineer - Service Desk - MSP
Uptime —Horsham
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
3rd Line Cloud Engineer - Azure
Communications Solutions UK Ltd —Reading
- £45,000 - £50,000 a year
- Full-time
- Azure
- Mentoring
- In-person
- Free parking
Quick apply
Lead Oracle DBA Consultant
Clinisys —Woking
- Remote
- Team management
- AI
- Leadership

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IT Support Technician

Intouch Tech (UK) -
Farnborough

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
7 days ago

Benefits

Free parking
Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

Technical troubleshooting
Customer service call handling
Driving Licence
Microsoft Outlook
Inbound customer enquiry call handling
Incident queue management
Ticket management
Computer networking
SharePoint
Customer support
Customer interaction
Communication skills
Help desk

Full job description

IT Support Technician Service Desk — First & Second Line

Location: Aldershot, Hampshire — office-based, with a possible future move to Farnborough

Salary: £30,000–£34,000 per year, depending on experience (up to £36,000 for candidates with strong MSP experience)

Job type: Full-time, Permanent Working pattern: Monday to Friday, office-based Work location: In person, with occasional flexibility to work from home when needed, and occasional travel to customer sites

About Intouch Tech - Intouch Tech provides managed IT support, cyber security, Microsoft 365 and business technology services to UK organisations. We work with businesses that need reliable technical support, clear communication and secure technology that helps them operate effectively.

We're looking for an IT Support Technician to join our service desk team. This is a hands-on, customer-facing role for someone who genuinely enjoys talking to people, is confident on the phone, and takes pride in resolving issues quickly — ideally on the first call.

The role As an IT Support Technician, you'll be a key point of contact for our customers, handling first and second line support requests across Microsoft 365, Windows, cloud services and general IT queries. You'll aim to resolve issues at first point of contact wherever possible, escalating only when needed. You'll also get involved in customer onboarding from time to time, and occasionally visit customer sites, so a full UK driving licence is beneficial.

Key responsibilities Answer incoming support calls and tickets from business customers, aiming to resolve issues on first contact. Provide first and second line technical support across Microsoft 365, Windows, devices, networks and cloud services. Support day-to-day Microsoft 365 administration — users, mailboxes, passwords, MFA and general account queries. Troubleshoot common Outlook, Teams, OneDrive, SharePoint and Windows issues. Log, document and escalate tickets clearly and professionally. Assist with customer onboarding tasks as required. Occasionally travel to customer sites to support on-site issues or projects. Communicate clearly and confidently with customers, keeping them updated and setting realistic expectations. Liaise with third-party vendors where required.

Essential skills and experience Strong communication skills — confident and friendly on the phone and face-to-face. A genuine interest in IT and technology. Some experience in an IT support or service desk role. Comfortable troubleshooting everyday technical issues for business users. Good attention to detail and documentation habits. Ability to manage multiple tickets and priorities calmly. A full UK driving licence (or willingness to obtain one) for occasional customer site visits.

Desirable skills The following would be an advantage but are not essential: Experience working in an MSP (managed service provider) or MSSP environment. Familiarity with Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID). Basic networking knowledge (Wi-Fi, routers, VPNs). Experience with customer onboarding. Any relevant IT certifications.

What we're looking for - We're looking for someone personable, reliable and genuinely interested in technology — someone who's happy answering the phone, enjoys helping people, and wants to build a career in IT. Deep technical expertise isn't required from day one; we'll support your development across Microsoft 365, cyber security and beyond.

What we offer - Salary of £30,000–£34,000, depending on experience (up to £36,000 for strong MSP-experienced candidates). A supportive team environment with genuine scope to develop your skills. Exposure to Microsoft 365, cyber security, endpoint management and AI-related services. Company pension. Free / on-site parking. Private medical insurance. Occasional flexibility to work from home when needed.

Schedule & location Monday to Friday, office-based. Based in Aldershot, Hampshire (GU11 1TQ). The office may move to Farnborough in the future.

How to apply Click Apply through Indeed to submit your application.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

it service desk jobs in hale

IT Support Technician

Service Desk Analyst

Second Line Support

2nd Line Technical IT Support Engineer

Service Desk Analyst

AMPA Systems Administrator, Farnborough

Field Support Consultant

Customer Support Technician

Senior Support Services Agent

IT Apprentice (Level 3 Information Communications Technician)

Application Support Analyst

Service Desk Analyst

Second Line Support

Software Service/Automation Field Engineer

Service Desk Administrator - Saturday & Bank Holiday only

Network Engineer

IT Service Desk Engineer

First Response Engineer - Service Desk - MSP

3rd Line Cloud Engineer - Azure

Lead Oracle DBA Consultant

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