Directorate: Resources
Section: Revenues & Benefits & Financial Assessments
Location: Swann House
Grade: Level 9
Salary: £36,363 - £39,152 per annum
Hours: 37 hours per week
This advert is open to internal applicants only.
About us:
We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that’s where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.
Stoke-on-Trent City Council’s diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.
Further information on the Council and our directorates
The Role:
The Deputyship & Appointeeship team works with clients who require financial protection for their property and financial affairs. You will ensure that clients’ assets and finances are secured in line with the Office of the Public Guardian’s Deputy Standards, the Department for Work and Pensions ‘requirements, and internal procedures, and will closely with a variety of internal and external stakeholders to do so. The successful candidate will need to demonstrate a detailed understanding of the duties carried out by the team, relevant experience, and emotional resilience when dealing with challenging and vulnerable clients.
Key Responsibilities:
- To secure all clients' assets and finances by complying with the Public Authority Deputyship Standards and Council procedures
- To carry out a yearly visit to review clients' finances, ensuring any changes are reported promptly and where necessary review savings and investment portfolios seeking independent advice
- Ensure clients have a reasonable budget plan in place which allows them to meet their weekly and future needs
- Complete annual reports for submission to the Office of the Public Guardian
- Liaise with Social Care to ensure any level of care (including and supplementary therapies or treatments) is relevant to the client, good value for money and appropriate to the level of funds available
About You:
- A detailed understanding of the range of duties carried out by the Deputyship/Appointeeship Team
- Thorough Knowledge of the legislation relevant to the post including the Care Act, Mental Capacity Act and Code of Conduct
- Knowledge of safeguarding issues, together with referrals to the relevant authority
- Relevant experience in a financial, administrative or welfare benefits function
- Ability to manage own workload, use initiative and deliver to challenging deadlines
What we offer:
- A competitive salary based on your skills, experience and talent
- Hybrid and flexible working options
- An excellent local authority benefits pension scheme
- Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
Further information on our Rewards and Benefits can be found here
Pre-Employment Checks:
Any offer of employment will be subject to the successful completion of required pre-employment checks. These may include:
- Occupational Health Clearance
- Evidence of professional qualifications or registrations
- DBS check at the appropriate level (if applicable for the role)
The Council will not accept any speculative CVs from employment agencies.
No agency terms and conditions accompanying any such CVs will be accepted by the Council.
Any unsolicited information sent by an employment agency will be treated as the property of the Council.
Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.
To Apply
If you have any queries or want an application form in another format, please email
[email protected] or call us on 01782 238189.
