Associate product manager, mk.io Work, Jobs in Hardway, Ham (with Salaries)

Associate Product Manager, MK.IO
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Associate Product Manager
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Around 2 years of experience in product management, technical writing, operations, or a related field. Unblock teams by clarifying requirements, answering…
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Associate Product Manager, MK.IO

MediaKind -
Southampton

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Job details

Qualifications

Computer Science
Stakeholder collaboration
User stories
Requirement elicitation
Engineering
Analysis skills
Bachelor's degree
Product development
Product management
Scripting
Technical writing
Agile
User research
Multidisciplinary collaboration
Business requirements
SaaS
Business
Communication skills
Analytics
SDLC

Full job description

Who we are
At MediaKind, we’ve reshaped the future of streaming video.
As the world’s largest independent video technology company, and the leader in sports streaming, we power the most ambitious and demanding video experiences on the planet.

Our cloud-native, software-defined solutions help the world’s leading streamers and broadcasters build, deploy and scale premium video experiences. From live sport and entertainment to mission-critical broadcast, we help them deliver every moment to audiences, everywhere.

At MediaKind, innovation is driven by people. You'll join a global team of curious thinkers, problem-solvers, and builders who move quickly, collaborate openly, and are passionate about delivering technology that makes a real impact. We value ownership, practical thinking, and continuous learning, and we believe great ideas come from empowered teams.

If you're excited by solving complex challenges, working alongside talented colleagues around the world, and helping shape the future of video, we'd love to build what's next together.

Position Overview

We're looking for an Associate Product Manager to champion the MK.IO operator experience. This is an early-career role perfect for someone who loves making sophisticated technology easy to use. You'll translate the needs of operations teams into clear product requirements that engineering can run with.

You will work at the intersection of video streaming operations and product development. Your user stories, acceptance criteria, and problem statements will directly shape how operators manage live events and on-demand video at scale, serving audiences from thousands to millions of viewers.

This role is ideal if you're naturally curious about how things work, empathetic to user challenges, and excited to learn video streaming technology while building core product management skills.

Key Responsibilities

Develop deep empathy for the daily challenges, workflows, and pain points of streaming platform operators
Translate operational feedback and requirements into actionable product improvements
Write detailed user stories with well-defined acceptance criteria that engineering teams can implement confidently
Create problem statements that articulate the "why" behind requests with data and user context
Maintain and evolve requirements throughout the development lifecycle based on team feedback
Unblock teams by clarifying requirements, answering questions, and making prioritization decisions
Test features from an operator perspective, validating that solutions meet real-world operational needs
Work with designers to ensure user interfaces match operational workflows and mental models
Transform sophisticated streaming technology capabilities into intuitive, accessible operator experiences
Document decisions and trade-offs in a way that both technical and business stakeholders understand
Define success metrics for features and track adoption post-launch

Required Skills and Qualifications

Bachelor's degree in Computer Science, Engineering, Business, or equivalent practical experience
Around 2 years of experience in product management, technical writing, operations, or a related field
Exceptional written and verbal communication skills with ability to articulate complex concepts clearly
Strong analytical and problem-solving abilities with attention to detail
Experience with or enthusiasm for learning video streaming concepts and workflows
Familiarity with agile development methodologies and software development processes
Natural empathy and ability to understand diverse user perspectives and operational contexts
Genuine curiosity about both the technology and the business value it creates

Desired Experience

Exposure to SaaS platforms, APIs, or developer tools
Competence with scripting language (Python, JavaScript, or similar) for data analysis and API exploration
Understanding of live video workflows, CDN operations, or media production environments
Familiarity with data analysis tools and methods for user research
Experience participating in user research activities (interviews, usability testing, surveys)
Contributions to technical documentation or knowledge bases
Demonstrated ability to learn complex technical domains quickly

Location
Southampton UK, Hybrid (2-3 days a week office based)

Benefits:

Competitive salary and bonus structure
Comprehensive benefits package
MediaKindness Wellbeing Program
Ongoing training and professional development opportunities
Collaborative and dynamic work environment
Flexible work arrangements

Here at MediaKind, we are dedicated to creating an inclusive workplace where we appreciate the unique skills, capabilities and perspectives that our people bring. We believe that diverse teams are better for our employees, customers and our business. Everyone’s identity, background and life experiences add to the MediaKind story and we welcome all.

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associate product manager, mk.io jobs in hardway, ham

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