Systems support analyst Work, Jobs in Hardway, Ham (with Salaries)

Systems Support Analyst
Civic Recruitment Limited —Chichester
- £17.83 an hour
- Full-time
- Remote
- Communication skills
Quick apply
11d
Contract Support Analyst
National Grid —Fareham
- £40,706.00 - £44,297.50 a year
- Microsoft Powerpoint
- Microsoft Word
- Presentation skills
8d
UK Planning Analyst
Teledyne Technologies Inc. —Fareham
- Full-time
- English
- Analysis skills
- Continuous improvement
ICT Support Analyst HIWFRS624489
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
- Temporary
- Hybrid work
- Communication skills
Enterprise Applications Analyst
Teledyne Technologies Inc. —Fareham
- Full-time
- Computer Science
- Bachelor's degree
- Linux
Technology Support Analyst
Associated British Ports —Southampton
- Full-time
- Azure
- Travel
- Mentoring
8d
Senior Systems Support Analyst Team Leader
Civic Recruitment Limited —Chichester
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Mentoring
Quick apply
14d
Business Data Analyst - Operations
GKN Aerospace —East Cowes
- Data analysis skills
- No degree
IT Applications Support Analyst
Blake Morgan —Southampton
Service Desk Analyst
Leidos —Whiteley
- £28,800 - £33,900 a year
- 8 hour shift
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Work from home
1d
Midstream Operations Support
CBRE —Hythe
- Full-time
- Continuous improvement
- SharePoint
HR Data Analyst
Lane Clark & Peacock —Winchester
- Data analysis skills
- Analysis skills
- No degree
- Annual leave
- Employee discount
Data Reporting Analyst
Portsmouth Water —Havant
- £36,223 - £40,120 a year
- Annual leave
- Employee assistance programme
Quick apply
Senior Performance Analyst
WSCC —Chichester
- £39,862 - £42,839 a year
- Full-time
- Hybrid work
- Computer literacy
- Data analysis skills
- Analysis skills
7d
Service Delivery Analyst (Cloud Security)
SSE —Portsmouth
- £50,964 - £60,899 a year
- Communication skills
- Employee discount
- Gym membership
3d
Senior Acoustic Analyst
Defence Science and Technology Laboratory —Fareham
- £1,000 - £45,545 a year
- Part-time
- Remote
- Presentation skills
- Business
- Annual leave
9d
OneEPR Business Change Analyst
IWT PHU Single Corporate Service —Portsmouth
- £39,959 - £48,117 a year
- Hybrid work
- Writing skills
- No degree
- Leadership
Quick apply
11h
Lead Data Analyst – Operational Excellence (FTC)
Quilter —Southampton
- Full-time
- Leadership
- Communication skills
Commercial Manager
Roke —Fareham
- Full-time
- Sales
- Computer literacy
- Microsoft Office
10h
Children’s Services Data Analyst
Isle of Wight Council —Newport
- £30,841 - £33,699 a year
- Full-time
- Analysis skills
- Annual leave
- Employee discount
7d

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Systems Support Analyst

Civic Recruitment Limited
Chichester

Quick apply

Job details

Full-time | Fixed term contract
£17.83 an hour
11 days ago

Qualifications

Technical troubleshooting
Stakeholder liaison
IT service management
User account provisioning
Ticket management
Incident documentation
User account management
Computer hardware
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance
Communication skills
Help desk

Full job description

7 months contract with a local authority

Rate: £17.83/hr Umbrella

Summary

We are looking for a motivated and customer-oriented IT Service Desk Analyst to join our team on an 8-month contract with a local authority. This role is pivotal in providing first-line IT support throughout the organization. As the initial point of contact for users, you will manage IT incidents, service requests, and inquiries, ensuring swift and effective resolution while upholding high standards of customer service. The ideal candidate will assist with account administration, access management, and operational support, contributing to the ongoing enhancement of IT services.

Responsibilities

Serve as the primary contact for all IT incidents, service requests, and user inquiries.
Record, update, and manage incidents and requests using the IT Service Management (ITSM) platform.
Resolve issues at first contact whenever possible, escalating complex problems as needed.
Diagnose and troubleshoot a variety of first-line hardware, software, and access-related issues.
Assist with user account administration, including password resets and access management.
Maintain detailed records of incidents, resolutions, and service requests.
Communicate effectively with customers, keeping them informed about progress and expected resolution times.

Requirements:

Experience in an IT Service Desk, Helpdesk, or IT Support environment.
Strong customer service and stakeholder management abilities.
Proficiency with IT Service Management (ITSM) platforms.
Capability to diagnose and resolve a wide range of first-line technical issues.
Excellent verbal and written communication skills.

Essential Qualifications

GCSEs (or equivalent) including English and Mathematics.
Relevant IT qualification or equivalent practical experience.

Additional Information

Contract Rate: £17.83/hr Umbrella
Working hours: 37 hours per week
Location: Chichester/Power Place
Working arrangements: Hybrid model with initial office attendance for training, transitioning to a mix of office and home-based work.
Payment schedule: Bi-weekly
The role closes soon, apply ASAP.

We are seeking an enthusiastic and customer-focused IT Service Desk Analyst to provide first-line IT support across the organisation

Quick apply

Refine Your Search

systems support analyst jobs in hardway, ham

Systems Support Analyst

Contract Support Analyst

UK Planning Analyst

ICT Support Analyst HIWFRS624489

Enterprise Applications Analyst

Technology Support Analyst

Senior Systems Support Analyst Team Leader

Business Data Analyst - Operations

IT Applications Support Analyst

Service Desk Analyst

Midstream Operations Support

HR Data Analyst

Data Reporting Analyst

Senior Performance Analyst

Service Delivery Analyst (Cloud Security)

Senior Acoustic Analyst

OneEPR Business Change Analyst

Lead Data Analyst – Operational Excellence (FTC)

Commercial Manager

Children’s Services Data Analyst

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