It operations Work, Jobs in Harrogate, Eng (with Salaries)

Technical Support
Restrain Company Ltd —Knaresborough
- £28,000 - £35,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer skills
Quick apply
2d
IT Support / Operations Administrator
Dementia Forward —Harrogate
- £14.49 an hour
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Sick pay
Quick apply
2d
Train Service Controller
Northern Trains —York
- £61,364 a year
- IT
- Communication skills
- Employee assistance programme
- Employee discount
6d
Cyber Security Analyst
StepChange —Leeds
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- IT
Quick apply
7d
Change & Implementation Manager
thebigword —Leeds
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Human Centred Design - User Researcher
CGI —Leeds
- Full-time
- Continuous improvement
- Travel
- Agile
Quick apply
Production Shift Manager (Evening Shift)
Belzona Limited —Harrogate
- Full-time
- ERP systems
- Microsoft Office
- Continuous improvement
- Free parking
- Annual leave
Quick apply
IT Operations Engineer
Zenith —Leeds
- £43,000 - £53,000 a year
- Azure
- Scripting
- IT
- Free parking
- Annual leave
2d
Senior Technician
Mastercard —Harrogate
- Weekend availability
- Customer service
- Bachelor's degree
- No degree
2d
Junior Information Security Governance Officer
Link Scheme Ltd —Harrogate
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- SQL
- Financial services
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Operations Administrator
Robinsons Facilities Services —Harrogate
- £27,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
21h
Supply Chain Industrial Placement
Procter & Gamble —Harrogate
- £2,625 a month
- Full-time
- English
- Mentoring
- Leadership
- Employee stock ownership plan
Graduate Trainee (Networks)
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Organisational skills
- Annual leave
3h
Junior IT Support Engineer
Ward & Burke Construction Ltd —Swillington
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Quick apply
8d
Co-Founder / Managing Director – Air Source Heat Pump Company
Save With Solar —Castleford
- £25,326.54 - £105,452.33 a year
- Overtime
- Management
- Supervising experience
- Bachelor's degree
Quick apply
3d
Insight & Reporting Analyst
Yorkshire Building Society —Leeds
- Up to £36,000 a year
- Microsoft Excel
- Data analysis skills
- Communication skills
8d
IT Infrastructure Engineer
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Oracle
- AWS
- Mentoring
Graduate Trainee (DevOps)
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Annual leave
3h
Business Analyst - 12 mth FTC
Redcentric plc —Harrogate
- Full-time
- Hybrid work
- Azure
- Sales
- Microsoft Office
3d
Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply

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Technical Support

Restrain Company Ltd
Knaresborough

Quick apply

Job details

Permanent | Full-time
£28,000 - £35,000 a year
2 days ago

Benefits

Company pension
On-site parking

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Computer skills
Communication skills
Help desk

Full job description

Job Title: Technical Support

Based at: Unit 9 Victory Way, Knaresborough. HG5 0ZS (with out-of-hours working as required)

Reporting to: Technical Manager

About us

Restrain is part of the Produce Investments Group, following our recent move to our new Knaresborough site, we're expanding our team and looking for someone to help support our customers around the world.

This is a fantastic opportunity for someone who enjoys problem-solving, working with data, and helping customers. Whether you're a recent graduate or an experienced professional looking for a career change, we'll provide the training and support needed to succeed.

About the Role

As our Technical Support, you'll be the first point of contact for customers using our technology, and monitoring systems. You'll manage customer enquiries, monitor system performance data, coordinate issues internally, and help ensure customers receive a first-class service.

This role combines customer service, administration, data analysis, technical coordination, and problem-solving. It is not an IT support role, but you should be comfortable using technology, interpreting data, and learning new systems.

What You'll Be Doing

Responding to customer enquiries via phone, email, WhatsApp, and other communication channels.
Providing clear guidance and support using internal processes and knowledge resources.
Monitoring system performance dashboards and identifying potential issues.
Escalating technical problems to the appropriate teams and tracking progress through to resolution.
Maintaining accurate records within CRM systems.
Producing simple reports and sharing insights from customer and system data.
Working closely with Technical, Production, and Commercial teams.
Supporting international customers, including occasional out-of-hours communication where required.

What We're Looking For

Strong computer skills and confidence in learning new systems.
Excellent communication skills and a professional telephone manner.
A logical, organised, and detail-focused approach.
Confidence working with data and identifying trends.
Ability to manage multiple priorities in a fast-paced environment.
A positive attitude and willingness to learn.
Interest in agriculture, technology, manufacturing, or global business would be beneficial.
Additional languages are advantageous but not essential.

Why Join Us?

Be part of a growing international business within the Produce Investments Group.
Opportunity to develop your career in customer support, business operations, data analysis, technical services, or commercial functions.
Work within a friendly and supportive small team.
Full training provided.
32 days holiday including bank holidays.

Remuneration

Salary – £28,000-£35,000

Working hours – Monday to Friday, 8:30am – 5pm with 1-hour unpaid lunch break.

Holiday entitlement – 32 days including bank holidays

Job Types: Full-time, Permanent

Pay: £28,000.00-£35,000.00 per year

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

it operations jobs in harrogate, eng

Technical Support

IT Support / Operations Administrator

Train Service Controller

Cyber Security Analyst

Change & Implementation Manager

Human Centred Design - User Researcher

Production Shift Manager (Evening Shift)

IT Operations Engineer

Senior Technician

Junior Information Security Governance Officer

Operations Administrator

Supply Chain Industrial Placement

Graduate Trainee (Networks)

Junior IT Support Engineer

Co-Founder / Managing Director – Air Source Heat Pump Company

Insight & Reporting Analyst

IT Infrastructure Engineer

Graduate Trainee (DevOps)

Business Analyst - 12 mth FTC

Revenue Protection Officer

I want to receive the latest job alerts for it operations in harrogate, eng

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