Client care assistant (ftc) Work, Jobs in Hartford, Chs (with Salaries)

Client Care Assistant (FTC)
IVC —Stoke-on-Trent
- Up to £11,271 a year
- Part-time
- Front desk
- Communication skills
- Annual leave
- Employee discount
7d
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Deloitte —Manchester
- Hybrid work
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- Communication skills
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- Up to £38,000 a year
- Monday to Friday
- Customer service
- Business development
- Team management
- Employee discount
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13d
Assistant Manager, M&A Technology
Deloitte —Manchester
- Hybrid work
- Analysis skills
- Presentation skills
- Agile
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Deloitte —Manchester
- Hybrid work
- Business development
- Analysis skills
- Presentation skills
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Deloitte —Manchester
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client care assistant (ftc) jobs near hartford, chs

Client Care Assistant (FTC)

IVC -
Stoke-on-Trent

Apply Now

Job details

Part-time | Fixed term contract
Up to £11,271 a year
7 days ago

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Customer communication
Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Appointment booking and call handling
Client services
Front desk
Veterinary appointment scheduling
Customer interaction
Patient record updating
Communication skills

Full job description

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

We are looking for a new Client Care Advisor to join our Lime Trees team, working at both of our practices: our purpose-built Small Animal Hospital in Meir Park, and our dedicated Cat Only Clinic in Cheadle.

The contract is for 12-months as maternity cover.

How You’ll Make a Difference

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional, and compassionate experience at every interaction.

You would be working alongside a friendly team who are passionate about making a difference to the health and wellbeing of all pets.

General responsibilities include:

Greeting all clients in a friendly and professional way.

Organisation of the clinical diary for routine, surgical and emergency appointments.

Answering telephone phone inquiries from clients in a welcoming and calm manner.

Provide excellent customer service, informing and educating clients sympathetically.

Convert inquiries into appointments to maintain pet healthcare.

Handle and update client data and records.

Assist clients in handing pet insurance claims.

Record relevant information in the practice system to support the clinical team.

Ensure accuracy of invoices and collect payments on the day of treatment.

Provide education to clients on basic animal care.

The role is part-time (17 hours per week) with a flexible working pattern covering our business hours of 8am – 7pm Monday to Friday, plus 1 in 4 Saturday shifts between the hours of 7:45am – 1:30pm. There is a requirement for the team to be flexible in their working hours as we all work together to ensure the core business hours are always covered, allowing for sickness and holidays.

You Might Be a Great Fit If...

You are a friendly, organised, and customer-focused individual who enjoys working as part of a team. You’ll bring:

Excellent communication skills and a professional, welcoming manner

Experience in a customer-facing role, with a strong focus on service and attention to detail

The ability to manage multiple tasks effectively in a busy environment

A collaborative approach and willingness to support colleagues

A proactive attitude, with openness to feedback and learning

How We’ll Support You

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from:

A key client-facing role within a supportive and collaborative practice team

Clear career pathways with progression opportunities within client care and practice leadership roles

Ongoing learning and development supported by experienced colleagues and practice teams

A values-led culture focused on care, community, and continuous improvement

What We Offer Our Team

6.6 weeks' annual leave

Additional annual leave for your birthday, which will be added to your holiday allowance

Increasing annual leave accrued through length of service

Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay

Healthcare Cash Plan

Cycle to Work scheme

Learning and development opportunities via the inspiring vet care Academy

Pension scheme

Discounted staff pet care

Voluntary benefits: choose from a range of benefits to suit you

Access to discounts/cashback with hundreds of participating retailers

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

Up to £11,271 per annum

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

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client care assistant (ftc) jobs in hartford, chs

Client Care Assistant (FTC)

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You Might Be a Great Fit If...

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What We Offer Our Team

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