Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
Are you an experienced operational leader with a passion for delivering high-quality, patient-centred care? We are seeking a dynamic and driven Acute Care Operations Manager to join our senior leadership team and lead the operational delivery of inpatient, access and urgent care services.
This is an exciting opportunity to play a key role in shaping and improving mental health services, working in a complex, fast-paced environment where your leadership will directly impact patient outcomes, staff experience and service performance.
As an Acute Care Operations Manager, you will:
- Lead the day-to-day operational management of designated specialist services
- Support the strategic planning and delivery of services across the locality
- Work closely with clinical leaders and multidisciplinary teams to drive performance, quality and safety
- Ensure services meet key performance indicators, financial targets and governance standards
- Foster a culture of continuous improvement, inclusion and compassionate leadership
At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.
We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce. We recognise that not everyone has equal access to opportunities and are working to address this.
We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
You will have responsibility for operational performance, workforce management, financial oversight, and service development, while ensuring that services remain responsive to the needs of service users, carers and stakeholders.
- Provide visible, effective leadership across multidisciplinary teams
- Monitor and improve service performance, quality and safety outcomes
- Lead service redesign, transformation and improvement initiatives
- Manage budgets and resources, ensuring financial sustainability
- Oversee HR processes, including recruitment, performance management and workforce planning
- Ensure compliance with Trust policies, governance frameworks and national standards
- Contribute to strategic planning, commissioning and business development activities
- Participate in the on-call rota
We are looking for a highly motivated leader who can inspire teams and drive measurable improvements.
Please be aware that, due to the high number of applications for certain roles, this vacancy may close earlier than the advertised closing date. We encourage you to submit your application as soon as possible.
YOUR APPLICATION
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.
This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
