It Work, Jobs in Hedge End, Ham (with Salaries)

IT Support Engineer
Reassured —Cosham
- £30,000 - £32,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
Service Desk Analyst
Leidos —Whiteley
- £28,800 - £33,900 a year
- 8 hour shift
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Work from home
4d
IT Analyst Field Support Engineer
Axiom Technologies —Portsmouth
- Full-time
Service Desk Engineer
Onecom —Fareham
- £27,000 - £29,000 a year
- Full-time
- In-person
- Communication skills
- Employee discount
Quick apply
7d
Local IT Lead
Medhurst —Fareham
- Full-time
- English
- Supervising experience
- Travel
Desktop Support Technician
Exponential-e —Southampton
- Maintenance
- Travel
- SharePoint
- Referral programme
Quick apply
IT Manager
GreatFind Recruitment —Salisbury
- £44,000 - £48,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Help Desk Operator
OCS Group —Eastleigh
- Monday to Friday
- Microsoft Powerpoint
Quick apply
6d
IT Project Manager
Saab —Fareham
- Organisational skills
- IT
- Communication skills
Information Systems Trainer
Capita —Fareham
- Up to £40,000 a year
- Full-time
- Computer literacy
- Computer networking
- Computer skills
- Free parking
- Annual leave
11d
IT Infrastructure Engineer
Barfoots of Botley —Chichester
- Full-time
- SharePoint
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
12d
IT & DOCUMENT CONTROL ASSISTANT
SB Joinery —Stockbridge
- Free parking
- Referral programme
1st Line Technical Support
Aster Group —Andover
- £25,743 - £27,743 a year
- Full-time
- Travel
- Communication skills
- Time management
- Paid training
- Employee assistance programme
12d
IT Service Technician
Stannah —Andover
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
IT Apprentice
Polarkold Distribution Ltd —Hilsea
- £20,000 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
3d
IT Applications Support Analyst
Blake Morgan —Southampton
Network Engineer
Appello —New Milton
- £35,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Free parking
- Employee assistance programme
Associate Corporate IT Engineer
cloudpay —Andover
- Full-time
- In-person
- Communication skills
- Employee assistance programme
- Bereavement leave
7d
Service Desk Coordinator
Hey Clear Ltd —Fareham
- £30,000 a year
- Full-time
Quick apply
4d
Teacher of IT and Esports
Lighthouse Learning Trust —Southampton
- £33,465 - £51,714 a year
- Part-time
- Education
- Teaching
- Free parking
- Health & wellbeing programme
Quick apply

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IT Support Engineer

Reassured -
Cosham

Quick apply

Job details

Permanent | Full-time
£30,000 - £32,000 a year

Benefits

Free parking
Additional leave
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount
Enhanced maternity leave
Referral programme

Qualifications

Jira
Technical troubleshooting
Desktop support
Incident queue management
User account provisioning
Ticket management
User account management
ITIL
IT permissions management
Computer hardware
Network support
Technical writing
Customer support
Application support
Communication skills
Mobile devices

Full job description

Full-time, Permanent
Portsmouth & Southampton
£30,000 - £32,000

About the role

We're looking for a proactive IT Support Engineer to join our growing IT team at Reassured.

This is a great opportunity for someone who enjoys solving technical problems, delivering excellent customer service and working in a fast-paced environment where no two days are the same. You'll play a key role in keeping colleagues connected and productive, providing hands-on support across hardware, software, networks and business systems.

Working as part of a collaborative IT team, you'll support users across the business, troubleshoot a wide range of technical issues, and help ensure our technology infrastructure runs smoothly with minimal disruption.

What you'll be doing

Providing 1st and 2nd line support across hardware, software, network and user issues.
Managing support tickets, prioritising incidents and ensuring timely resolution.
Installing, configuring and maintaining laptops, desktops, mobile devices and business applications.
Troubleshooting hardware, software and network issues both remotely and on-site.
Supporting users across multiple office locations.
Setting up new starters, user accounts, permissions and access rights.
Assisting with technology rollouts, upgrades and business change projects.
Creating and maintaining support documentation and user guides.
Escalating complex issues where appropriate and following established support processes.
Supporting the wider business with day-to-day IT requirements and continuous improvement initiatives.

What we're looking for

Experience supporting users within a Windows environment.
Strong troubleshooting and problem-solving skills.
Good understanding of desktop hardware, operating systems and networks.
Excellent communication skills and the ability to explain technical concepts to non-technical users.
Strong customer service skills and a positive, can-do attitude.
Ability to prioritise workload and manage multiple issues at once.
A genuine interest in technology and a desire to continue learning and developing.

Nice to have

Experience with Jira or another IT ticketing system.
Understanding of ITIL principles.
Relevant IT certifications or qualifications.
Experience supporting a multi-site business.

Why join us?

At Reassured, technology plays a key role in supporting our people and customers. You'll be joining a collaborative team where your work has a genuine day-to-day impact, helping colleagues across the business stay connected, productive and supported.

Benefits include:

Employee Assistance Programme
Enhanced maternity leave
Medical cash plan
Virtual GP
Enhanced annual leave with length of service
Death in service (3x basic salary)
Free parking
Referral scheme (up to £2,400 per referral)
Incentives including annual trips abroad

If you're passionate about technology, enjoy solving problems and take pride in delivering excellent support, we'd love to hear from you.

Pay: £30,000.00-£32,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Employee discount
Enhanced maternity leave
Free parking

Work Location: In person

Quick apply

Refine Your Search

it jobs in hedge end, ham

IT Support Engineer

Service Desk Analyst

IT Analyst Field Support Engineer

Service Desk Engineer

Local IT Lead

Desktop Support Technician

IT Manager

Help Desk Operator

IT Project Manager

Information Systems Trainer

IT Infrastructure Engineer

IT & DOCUMENT CONTROL ASSISTANT

1st Line Technical Support

IT Service Technician

IT Apprentice

IT Applications Support Analyst

Network Engineer

Associate Corporate IT Engineer

Service Desk Coordinator

Teacher of IT and Esports

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