It support specialist / solutions engineer Work, Jobs in Heswall, Msy (with Salaries)

Senior IT Support Specialist / Solutions Engineer
Equasys —Warrington
- £40,000 - £45,000 a year
- Full-time
- Customer service
- Driving
- Travel
- Free parking
- Paid training
Quick apply
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
Graduate Engineer - Birkenhead
Crowder Consulting —Birkenhead
- From £29,000 a year
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Flexible schedule
Cyber Security Analyst
The Granite Group —Liverpool
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Windows
- Scripting
- Computer networking
- Flexible schedule
Quick apply
6d
Technical Solutions Engineer - Balvac
Balfour Beatty —Warrington
- AutoCAD
- Civil engineering
- Engineering
Systems Engineer
Amentum —Risley
- Full-time
- Engineering
- Analysis skills
- Agile
- Employee assistance programme
Electrical, Control and Instrumentation Engineer
Babcock International —Warrington
- Full-time
- Hybrid work
- Engineering
- Annual leave
- Employee assistance programme
Configuration Management Engineer
Assystem —Warrington
- Hybrid work
- Microsoft Word
- Civil engineering
- Microsoft Excel
- Annual leave
- Flexible schedule
Senior Infrastructure Engineer
The Granite Group —Liverpool
- £50,000 - £58,000 a year
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
- Flexible schedule
Quick apply
3d
Layout Integration Engineer
Assystem —Warrington
- CAD
- Engineering
- IT
- Annual leave
- Referral programme
Mechatronics Technician (Reliability)
Elanco —Speke
- Full-time
- Maintenance
- Programmable logic controllers
- Continuous improvement
6d
Senior Layout Integration Engineer
Assystem —Warrington
- Engineering
- IT
- Leadership
- Annual leave
- Referral programme
Senior Reactor System Design Engineer
Rolls-Royce SMR —Warrington
- £50,600 - £66,500 a year
- Full-time
- Hybrid work
- Engineering
- System design
- No degree
Field Service Engineer
B&M Waste Services —Bromborough
- £50,000 a year
- Customer service
- Administrative experience
- Travel
5d
Principal Technical Safety Engineer – Software Development
Risktec Solutions —Warrington
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- Master's degree
Methods & Proposals Engineer - Balvac
Balfour Beatty —Warrington
- AutoCAD
- Civil engineering
- Engineering
12d
Smart Home, Electrical & Security Systems Electrician
Ian Doddridge Electrical & Audio Ltd —Liverpool
- £35,000 - £40,000 a year
- Overtime
- Customer service
- Driving
- In-person
- Annual leave
- Employee discount
Quick apply
4d
Civil Engineer (Nuclear)
AECOM —Warrington
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Bachelor's degree
Principal Layout Integration Engineer
Assystem —Warrington
- Engineering
- Business development
- IT
- Annual leave
- Referral programme
GTM Engineer (RevOps / SalesOps)
Fuelius —Chester
- Full-time
- Hybrid work
- Sales
- APIs
- IT
Quick apply

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it support specialist / solutions engineer jobs near heswall, msy

Senior IT Support Specialist / Solutions Engineer

Equasys
Warrington

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year

Benefits

Free parking
Paid training
Company pension
Company events
Bereavement leave
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Cloud infrastructure
Driving Licence
Customer service
Firewall
VoIP
Driving
Virtualisation
IT support
Mentoring
IT
VMWare
Root cause analysis
Communication skills
Active Directory
Intune

Full job description

About Equasys

Equasys is a leading Managed Service Provider (MSP) based in Birchwood, Warrington. We provide comprehensive IT support, infrastructure management, cybersecurity, cloud solutions, networking, datacentre hosting, VoIP systems, and IT consultancy services to organisations throughout the Northwest.

Our clients span a wide range of industries, from legal and professional services to manufacturing, engineering, and digital businesses. Alongside our fully managed clients, we also act as an outsourced 3rd line support and consultancy partner for organisations with internal IT teams.

At Equasys, technical excellence is at the heart of everything we do. We invest heavily in our team, encourage innovation, and provide genuine opportunities for career development. Our engineers are trusted to take ownership, solve problems, and help shape the future of our services.

The Opportunity

We are looking for an experienced Senior IT Support Specialist / Solutions Engineer to join our growing technical team.

This is a senior technical position combining project delivery with advanced support and consultancy. The role is ideally suited to an experienced MSP engineer looking to take ownership of projects, work directly with clients, and become a key technical resource within a highly skilled team.

The role is split approximately:

60% Project Delivery
40% 3rd Line Support & Technical Escalations

You will be responsible for delivering infrastructure, cloud, cybersecurity, networking, and modern workplace projects from initial planning through to implementation and handover. Alongside project work, you will act as a senior escalation point for complex technical issues and provide expert guidance to both clients and colleagues.

Key Responsibilities

Project Delivery (60%)

You will take ownership of projects from initial scoping and design through to implementation and handover, including:

Microsoft 365 migrations and tenant deployments
Microsoft Intune deployments and device management projects
Windows Server migrations and upgrades
Active Directory and Entra ID projects
Virtualisation deployments using VMware and Hyper-V
Firewall replacements and network refresh projects
Cybersecurity solution deployments
Backup and disaster recovery implementations
VoIP and Unified Communications deployments
Technical documentation and project handovers
Supporting the development of new services and technical standards

3rd Line Support & Escalations (40%)

Act as the senior escalation point for complex technical incidents
Perform advanced troubleshooting across cloud, infrastructure, networking, and security platforms
Support clients with in-house IT teams requiring specialist expertise
Perform root cause analysis and implement permanent resolutions
Review and maintain technical documentation
Assist with mentoring and knowledge sharing across the service desk team
Ensure excellent communication and customer service throughout the support lifecycle

Essential Experience

Minimum 5 years' experience within an MSP environment
Minimum 3 years' experience in a 3rd Line Support, Infrastructure Engineering, or Technical Projects role
Proven experience delivering IT infrastructure and cloud projects
Strong customer-facing and communication skills
Full UK driving licence and access to a vehicle

What We Offer

£40,000 - £45,000 salary
Up to 25 days holiday plus bank holidays
Pension scheme
Paid training and certification support
Exposure to modern technologies and varied projects
Career progression opportunities
Mileage and travel expenses paid
Free parking
Supportive and highly skilled team environment

This role is office-based in Birchwood with regular travel to client sites across the Northwest.

No agencies please.

Pay: £40,000.00-£45,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

it support specialist / solutions engineer jobs in heswall, msy

Senior IT Support Specialist / Solutions Engineer

IT Support Engineer

Graduate Engineer - Birkenhead

Cyber Security Analyst

Technical Solutions Engineer - Balvac

Systems Engineer

Electrical, Control and Instrumentation Engineer

Configuration Management Engineer

Senior Infrastructure Engineer

Layout Integration Engineer

Mechatronics Technician (Reliability)

Senior Layout Integration Engineer

Senior Reactor System Design Engineer

Field Service Engineer

Principal Technical Safety Engineer – Software Development

Methods & Proposals Engineer - Balvac

Smart Home, Electrical & Security Systems Electrician

Civil Engineer (Nuclear)

Principal Layout Integration Engineer

GTM Engineer (RevOps / SalesOps)

I want to receive the latest job alerts for it support specialist / solutions engineer in heswall, msy

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