Receptionist / Chiropractic Assistant – Join Finesse Chiropractic, Birmingham!
Finesse Chiropractic is a professional, patient-focused private clinic with multiple locations across Nuneaton, Bedworth, Tamworth and Birmingham.
We are looking for a friendly, organised, and confident Receptionist / Chiropractic Assistant to join our Birmingham branch and help set up a smooth front desk before we fully open to patients.
Why This Role is Unique:
- Help shape the way the clinic runs from the very start, making a real impact on patient experience.
About the Role:
- Be the first point of contact for patients and provide a professional, welcoming service
- Manage phone calls, emails, bookings, and rescheduling
- Diary management for chiropractors
- Scan, take notes, and handle general admin
- Social media content creation and uploads when needed
- Additional tasks and training opportunities to support the team
- Cleaning and maintaining the Clinic
We’re Looking For Someone Who:
- Has strong customer service skills, confident and compassionate face-to-face and over the phone
- Can thrive in a fast-paced environment, multitask, and think on their feet
- Is computer-literate and willing to learn our chiropractic software
- Is highly organised with exceptional admin skills and proactive in improving processes
- Friendly, reliable, professional, and approachable
- Someone who takes initiative and proactively reaches out to different places to build recognition and organise events.
What We Offer:
- Starting rate of £13.00 per hour, with increases based on performance
- Comprehensive training on systems, software, and clinic procedures
- A chance to shape a new clinic’s operations and patient experience
- Work in a professional, innovative, patient-focused environment.
Please note: As we have only recently opened, we are currently operating on Mondays, Tuesdays, Wednesdays, and Thursdays, offering approximately 20+ hours of service per week. This is our initial schedule while we're getting established. As we grow, we will be expanding to full-day operations throughout the week.
How to Apply:
Please send a short bio outlining:
- Why you want to work at Finesse Chiropractic
- What you can bring to the team
- Any other relevant information
Attach your CV (secondary to your covering letter) and email us your application. Shortlisted candidates will be invited for an interview.
Location: Finesse Chiropractic (Birmingham)
Job Types: Full-time, Part-time
Pay: £13.00-£15.00 per hour
Benefits:
- Employee mentoring programme
Ability to commute/relocate:
- Birmingham B30 2XU: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you Live in Birmingham? ONLY applicants living in Birmingham will be considered
- Finesse Chiropractic is a private healthcare clinic where we pride ourselves on delivering an exceptional, professional, and welcoming patient experience.
This role requires someone who is well-spoken, fluent in communication, confident speaking with patients both in person and over the phone, and able to provide a high standard of “red carpet” customer service.
Please note: only applicants who demonstrate these qualities will be considered, as these skills are essential for the role.
- Do you have a minimum of 1 year reception experience? ONLY applicants with 1 year experience will be considered. During the interview a computer literacy will be done.
- Would you be willing to travel from Birmingham to Tamworth/ Nuneaton Vice Versa if the clinic requires (In unfortunate situations of short staff at either site?) ONLY applicants who are willing to travel will be considered
Experience:
- office administrator: 1 year (preferred)
Language:
Work authorisation:
- United Kingdom (required)
Location:
- Birmingham B30 2XU (preferred)
Work Location: In person
