2nd line support Work, Jobs in Huddersfield (with Salaries)

Application Support Analyst - 2nd Line
System C —Leeds
- Full-time
- Windows
- SQL
- Analysis skills
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Azure
- Customer service
- Organisational skills
- Work from home
Quick apply
6d
2nd Line IT Support Technician
Humnize —Ilkley
- £30,000 - £35,000 a year
Junior Application Support Analyst
System C —Leeds
- Full-time
- Customer service
- SQL
- IT
Service Desk Analyst
Brabners —Leeds
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
10d
2nd Line Support Engineer
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
- In-person
6d
2nd Line Support Engineer
Excalon Ltd —Salford
- Full-time
- Azure
- Microsoft Outlook
- SharePoint
- Health & wellbeing programme
- Life insurance
Quick apply
6d
Customer Support Specialist
EMR Integrated Solutions —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Sick pay
Quick apply
Business and Operations Support Engineer - 24/7 cover
Freemans PLC —Bradford
- Full-time
- Microsoft Office
- Computer networking
- IT
- Work from home
- Employee discount
IT Support Analyst -2nd Line
DFS —Doncaster
- Overtime
- Windows
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
4d
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Employee assistance programme
Quick apply
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Azure
- Windows
- AWS
IT Helpdesk Coordinator
The Config Team —Manchester
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
- Life insurance
Quick apply
13d
2nd Line Service Desk Team Leader
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
- Continuous improvement
- Mentoring
6d
Head of IT
Calderdale College —Halifax
- £55,974 - £57,655 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
3d
Business Process and Data Analyst
Yorkshire Water —Bradford
- £42,396 - £52,995 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Flexible schedule
3d
IT Support Engineer
Pharmacy2U —Leeds
- £25,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Windows
- Annual leave
- Employee assistance programme
Quick apply
3d
2nd Line Manager
Babble Cloud —Wakefield
- Full-time
- Annual leave
- Sick pay
Quick apply
Work Flow Information Analyst
NEXT —Rotherham
- Temporary
- Microsoft Excel
- Data analysis skills
- SQL
- Free parking
- Employee discount
6d
Technical Systems Administrator
TPP —Leeds
- £45,000 a year
- Windows
- Microsoft Office

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Application Support Analyst - 2nd Line

System C -
Leeds

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Jira
Microsoft SQL Server
Windows
SQL
Analysis skills
Confluence
Application support
Communication skills
T-SQL

Full job description

Description

Join a collaborative team supporting technology that makes a real difference in local communities.

We are looking for an Application Support Analyst to help deliver high-quality support for market-leading education and social care software used by local authorities. This is a hands-on, customer-facing role where you will solve complex technical issues and build strong relationships with clients.

What you'll be doing

Deliver 2nd and 3rd line application support within a structured support team
Investigate and resolve incidents using Jira and other diagnostic tools
Analyse logs, SQL data, and system behaviour to identify root causes
Collaborate with development, product, and third-party teams to resolve issues
Replicate defects and support bug identification and resolution
Communicate clearly with customers, providing regular updates
Take ownership of customer issues and ensure delivery within agreed SLAs
Support both hosted and on-premise environments

What we're looking for

Strong analytical and problem-solving skills
Experience with SQL Server and writing SQL or T-SQL queries
Background in 2nd line application or software support
Knowledge of Microsoft Windows Server environments
Ability to manage and prioritise workloads effectively
Strong communication skills, written and verbal
A collaborative mindset, with the confidence to work independently

Desirable experience

3rd line support exposure
Jira or Confluence experience
Experience supporting external customers remotely
Knowledge of social care or education systems

Why join us

You will be part of a supportive, inclusive team that values ownership, collaboration, and continuous learning. The environment is fast-paced and evolving, offering opportunities to grow your technical expertise while making a meaningful impact.

If you enjoy solving problems, working closely with customers, and taking pride in delivering high-quality outcomes, we would love to hear from you.

Apply today to take the next step in your career.

Apply Now

Refine Your Search

2nd line support jobs in huddersfield

Application Support Analyst - 2nd Line

1st Line Service Desk Technician

2nd Line IT Support Technician

Junior Application Support Analyst

Service Desk Analyst

2nd Line Support Engineer

2nd Line Support Engineer

Customer Support Specialist

Business and Operations Support Engineer - 24/7 cover

IT Support Analyst -2nd Line

1st-2nd Line IT Support Engineer

3rd Line Support Engineer

IT Helpdesk Coordinator

2nd Line Service Desk Team Leader

Head of IT

Business Process and Data Analyst

IT Support Engineer

2nd Line Manager

Work Flow Information Analyst

Technical Systems Administrator

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