Tour leader, amazon tours Work, Jobs in Hullbridge, Ess (with Salaries)

Amazon Tour Leader, Amazon Tours
Amazon UK Services Ltd. —Dartford
- Full-time
- Public speaking
- English
- Bachelor's degree
1d
Assistant Club Manager
Snap Fitness —Queenborough
- £24,500 a year
- Weekend availability
- Customer service
- Supervising experience
- Team management
- Free parking
- Employee discount
Quick apply
10d
Customer Service Manager
International Workplace Group plc —Dartford
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
10d
General Manager
Jobs In. Fitness —Billericay
- £45,000 - £50,000 a year
- Sales
- Business development
- Continuous improvement
Quick apply
Commissioning General Manager
Crystal Care Collection —Heybridge
- £65,000 - £75,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- Leadership
Instrumental/Singing Tutors, Whole Class Ensemble Tuition (WCET) and Music Curriculum Teachers
LSEAT —London
- £33.50 - £36.00 an hour
- English
- Leadership
- Annual leave
Teaching Assistant (ASD with complex needs)
LSEAT —London
- £21,210 - £29,064 a year
- Experience working with children
- Communication skills
- School
SHE Manager
Synthomer (UK) Limited —Harlow
- Engineering
- Continuous improvement
- Training & development
- Employee assistance programme
Quick apply
8d
Marketing Manager - Boost inc (B2B Tech)
Boost inc —London
- Full-time
- Social media management
- English
- Travel
Quick apply
HGV Technician Night Shift Supervisor
Scania —Maidstone
- £24.17 - £29.50 an hour
- Overtime
- Customer service
- Travel
- Mentoring
- Employee discount
- Life insurance
Class Teacher
TKAT (The Kemnal Academies Trust) —Crayford
- Full-time
- Experience working with children
- School
- Teaching

Related jobs to explore

Based on your search for tour leader, amazon tours

Operations Team Leader
Smiths News —Newmarket
Every day, we serve more than 22,000 customers from 34 distribution centres across the country. So when we say we’re excited for what the future holds for our…
£30,000.00 - £31,262.40 a year
2d
RP Prosecution Support Officer (South LPA)
Essex Police and Kent Police —Basildon
The extent of flexibility will be agreed through individual assessment with the line manager to assess operational requirements and individual’s suitability for…
From £27,204 a year
11d

I want to receive the latest job alerts for tour leader, amazon tours in hullbridge, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

tour leader, amazon tours jobs near hullbridge, ess

Amazon Tour Leader, Amazon Tours

Amazon UK Services Ltd. -
Dartford

Apply Now

Job details

Full-time
1 day ago

Qualifications

Public Relations
Stakeholder collaboration
Public speaking
English
Bachelor's degree
Zendesk
Continuous improvement
Mentoring
Communications
Multidisciplinary collaboration
Communication skills

Full job description

DESCRIPTION

Amazon is seeking enthusiastic and engaging Tour Leaders to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Centers.

As a Tour Leader, you will play a crucial role in showcasing Amazon's technology, innovative processes, and dedicated workforce to a diverse audience. This position offers a unique opportunity to highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals. We are seeking an enthusiastic individual with good communication skills and attention to detail in providing informative and engaging tours of their fulfillment center. The ideal candidate is passionate about technology, sustainability, and creating exceptional customer experiences.
At the end of each day, you'll review feedback from tour participants and contribute to continuous improvement efforts for the tour program.

Key job responsibilities

Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors.
Set a high-bar as an indirect regional leader of Tour Leaders in other Amazon Operations sites. You are seen as a mentor to your peers and provide support as needed.
Responsible for managing Zendesk ques by responding and problem-solving customer inquiries
Develop a deep understanding of Amazon's fulfillment processes, robotics technology, and company history.
Maintain positive site relationships and participate in site & community engagement activities
Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge.
Highlight Amazon's commitment to employee development, safety, and well-being.
Educate visitors about Amazon's sustainability initiatives and the Climate Pledge.
Ensure tour groups adhere to all safety protocols and facility regulations.
Respond to questions from tour participants accurately and professionally.
Lead and support high level/VIP tours that require additional planning and coordination
Collaborate and Earn Trust with fulfillment center teams to stay updated on the latest developments and processes and gain support with site stakeholders.
Maintain and update tour content to reflect new technologies and company initiatives.
Collect and report feedback from tour participants to improve the overall experience.

A day in the life
As a Tour Guide at an Amazon Robotics Fulfillment Center, your day will be dynamic and engaging. You'll start by reviewing the day's tour schedule and preparing any necessary materials. Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment.
During the tours, you'll guide groups through various sections of the fulfillment center, explaining the intricate dance between human associates and robotic systems. You'll showcase how customer orders are processed, picked, packed, and shipped with incredible efficiency. Throughout the tour, you'll weave in stories about Amazon's history, our commitment to employee growth, and our sustainability efforts.
Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations.

About the team
You'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession. Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. We're a collaborative group that values creativity, continuous learning, and the ability to inspire others. As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's advanced fulfillment operations.
This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills. Join us in sharing Amazon's story and inspiring the next generation of innovators!

BASIC QUALIFICATIONS

Speak, write, and read fluently in English
Bachelor's degree in Logistics, Communications, PR, Tourism, or a related field OR equivalent experience
Ability to conduct multiple tours per day (5 days per week) onsite in a Fufillment Center. This includes frequently walking around the building and going up and down stairs while ensuring groups are adhering to all safety procedures.

PREFERRED QUALIFICATIONS

Experience in ownership of projects and communicating timelines and executing independently
High level of professionalism
Experience in Fulfillment Operations
Tourism/Hospitality Industry Experience
Public Speaking or Media Experience
Customer Service (Zendesk) Experience

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

tour leader, amazon tours jobs in hullbridge, ess

Amazon Tour Leader, Amazon Tours

Assistant Club Manager

Customer Service Manager

General Manager

Commissioning General Manager

Instrumental/Singing Tutors, Whole Class Ensemble Tuition (WCET) and Music Curriculum Teachers

Teaching Assistant (ASD with complex needs)

SHE Manager

Marketing Manager - Boost inc (B2B Tech)

HGV Technician Night Shift Supervisor

Class Teacher

Related jobs to explore

I want to receive the latest job alerts for tour leader, amazon tours in hullbridge, ess

Explore jobs in more locations

DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Jobseeker tools

Employer Tools

Browse

Stay Connected