Revenue protection Work, Jobs in Ilkley, Wyk (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Revenues, Housing Benefit, and Financial Assessment OnDemand Officers
Civica —Leeds
- Full-time
- Hybrid work
- Mentoring
- Contracts
- IT
- Annual leave
- Referral programme
Quick apply
Sales Valuer
Hunters Property Group —Harrogate
- From £30,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Health & wellbeing programme
- Sick pay
Quick apply
Consumer Protection and Advertising Co-Ordinator
ASDA —Leeds
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Store discount
- Annual leave
4d
Fire Engineer
Pointer Ltd —Leeds
- Full-time
- Maintenance
- Programmable logic controllers
- Travel
- Store discount
- Employee discount
Quick apply
Pension Data Specialist Data Service Delivery
WTW —Leeds
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Annual leave
- Employee assistance programme
Business Development Manager
Flender —Leeds
- Full-time
- Engineering
- Business
- Negotiation
Client Service Executive – Insurance
WTW —Leeds
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Senior Claims Executive
Marsh —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Presentation skills
- Organisational skills
- Annual leave
- Employee assistance programme
Serious Injury - Business Development Manager
Minster Law —Wakefield
- £52,000 - £65,000 a year
- Full-time
- Business development
- Travel
- Business
- Annual leave
3d
Accounts Receivable Specialist
Cover Genius —Leeds
- Full-time
- Hybrid work
Business Development Manager - Fire
Fire Safe Services Ltd —Leeds
- Full-time
- CRM software
Quick apply
Senior Project Planner
Ayesa —Leeds
- Hybrid work
- Engineering
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Front of House Manager
JCT600 —Leeds
- Full-time
- Management
- Leadership
- Annual leave
- Referral programme
Quick apply
Lead Platform Operations Manager
HM Revenue and Customs —Leeds
- £71,725 - £87,612 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
14h
Business Development Manager
Redcentric plc —Harrogate
- Full-time
- Sales
Data Scientist (Industrialisation)
HM Revenue and Customs —Leeds
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Machine learning
- Work from home
5d
Implementation Lead
HM Revenue and Customs —Leeds
- £58,541 - £72,711 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Work from home
14h
Audit Senior
Langricks Chartered Accountants —Holmfirth
- £30,000 - £45,000 a year
- Microsoft Excel
- Supervising experience
- Travel
- Free parking
- Flexitime
Quick apply
6d
Senior Protection & Control Design Engineer
AECOM —Leeds
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Microsoft Office

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Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

revenue protection jobs in ilkley, wyk

Revenue Protection Officer

Revenues, Housing Benefit, and Financial Assessment OnDemand Officers

Sales Valuer

Consumer Protection and Advertising Co-Ordinator

Fire Engineer

Pension Data Specialist Data Service Delivery

Business Development Manager

Client Service Executive – Insurance

Senior Claims Executive

Serious Injury - Business Development Manager

Accounts Receivable Specialist

Business Development Manager - Fire

Senior Project Planner

Front of House Manager

Lead Platform Operations Manager

Business Development Manager

Data Scientist (Industrialisation)

Implementation Lead

Audit Senior

Senior Protection & Control Design Engineer

I want to receive the latest job alerts for revenue protection in ilkley, wyk

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