Full time Work, Jobs in Illogan, Con (with Salaries)

Customer Service Advisor
Sykes Holiday Cottages —Pool
- £24,784.50 a year
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
11d
Pharmacy Assistant
Day Lewis Pharmacy —Redruth
- Full-time
- IT
- Employee assistance programme
- Employee discount
Stores Administrator
Lesjofors Heavy Springs UK Limited —Redruth
- From £14.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Sick pay
Quick apply
12d
Service Driver
Rentokil Initial Group —Redruth
- £26,655 a year
- Overtime
- Customer service
- No experience needed
- Driving
- Relocation assistance
- Annual leave
Quick apply
Jeweller/Goldsmith
Cornwall Gold —Redruth
- £13.50 - £15.00 an hour
- Part-time
- Customer service
- Driving
- In-person
- Free parking
- Employee discount
Quick apply
Trainee Foreign Exchange Trader
Regency FX —Truro
- £25,000 - £55,000 a year
- Full-time
- Bachelor's degree
- Financial services
- In-person
- Work from home
- Life insurance
Quick apply
12d
Cheese Factory Operative
Rodda's —Scorrier
- £34,609.85 a year
- Full-time
- In-person
- Mechanical knowledge
- Health & wellbeing programme
Quick apply
6d
Head of Search & AI
FutureProof Cornwall Ltd —Penryn
- £33,500 - £39,000 a year
- Full-time
- Hybrid work
- JavaScript
- In-person
- AI
- Work from home
Quick apply
Customer Service Assistant
Shell Forecourts —Hayle
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
7d
Sales & Support Consultant
Classic Cottages —Hayle
- £26,500 a year
- Weekend availability
- Sales
- Customer service
- Administrative experience
- Free parking
- Profit sharing
Quick apply
6d
Employment Adviser
Reed In Partnership —Redruth
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Sales
- Travel
- Mentoring
- Annual leave
- Flexible schedule
Moderation Associate
RouteNote —Truro
- £24,079 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Free parking
- Health & wellbeing programme
Quick apply
Resources Coordinator, Richfords Fire and Flood. Redruth, Cornwall
Richfords Fire & Flood —Redruth
- £27,976 a year
- Full-time
- English
- Administrative experience
- Driving
- Profit sharing
- Health & wellbeing programme
Quick apply
10d
Van Driver
Olleco —Redruth
- £27,497.60 a year
- Full-time
- Driving
- Employee assistance programme
Quick apply
Post Office Assistant
The Old Mill Village Shop Ltd —Truro
- £12.85 - £14.00 an hour
- Part-time
- Customer service
- Merchandising
- Basic maths
- Free parking
- Store discount
Quick apply
12d
Emergency Care Assistant - Cornwall only
South Western Ambulance Service NHS Foundation Trust —Pool
- £25,760 - £27,476 a year
- Overtime
- Patient care
- Free parking
- Employee discount
Drivers Mate
Olleco —Redruth
- £27,497.60 a year
- Full-time
- Driving
- Employee assistance programme
Quick apply
Postperson with Driving
Royal Mail Group —Truro
- Part-time
- Employee discount
Ambulance Care Assistant
HTG-UK —Redruth
- £13 an hour
- Overtime
- IT
- Employee assistance programme
- Referral programme
12d
Mail Sorter - Truro Mail Centre
Angard Staffing —Truro
- £13.07 - £19.59 an hour
- Overtime
- Warehouse experience

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Customer Service Advisor

Sykes Holiday Cottages -
Pool

Quick apply

Job details

Full-time
£24,784.50 a year
11 days ago

Benefits

Company pension
Company events

Qualifications

Customer service
IT
Communication skills
Time management

Full job description

️ Come Work With Us At Cornish Cottage Holidays ️

Salary: £24,784.50 per annum
- ️ Working Pattern: 37.5 hours, Monday to Saturday.
Location: Rock, Wadebridge

About the Role:

As a Customer Service Advisor, you will deliver exceptional service across all contact channels, efficiently resolving customer queries and taking full ownership of the customer end-to-end journey. By applying in-depth knowledge of company processes, you’ll provide proactive solutions and ensure an industry-leading customer experience.

Dedicated to creating memorable experiences and building trust, you’ll handle feedback, guide customers through their journey, and support our goal of becoming the UK’s leading holiday letting agency. You’ll also focus on driving efficiency and supporting teammates to streamline processes and maximise team productivity.

Comprehensive training throughout your role will empower you to deliver exceptional outcomes at every customer touchpoint and ensure customer success.

What You’ll Do

➡️ Deliver outstanding customer service across phone, email, chat and digital channels.
➡️ Support customers throughout their journey, from pre-booking queries to post-stay resolutions.
➡️ Resolve customer complaints and escalations promptly, managing cases through to completion within agreed SLAs.
➡️ Proactively identify and resolve customer issues to deliver positive outcomes.
➡️ Build strong customer relationships by providing a personalised, professional service.
➡️ Complete and maintain accurate customer case files and records.
➡️ Work closely with Account Managers and Property Services teams to resolve customer issues.
➡️ Participate in the out-of-hours on-call rota when required.
➡️ Visit local properties when needed to support customer or operational requirements.
➡️ Share feedback and best practices to improve customer experience and operational efficiency.
➡️ Follow company policies, procedures and compliance requirements.
➡️ Demonstrate initiative, sound judgement and a customer-first approach to problem solving.
➡️ Support additional business activities and projects as required.

Live by our four values: One Business One Team, Keep it Simple, Grow & Learn, Sustainable Impact.

What You’ll Bring

✅ Previous experience in a customer service or similar customer-facing role
✅ Strong conflict resolution and objection-handling skills
✅ Confident using systems and IT platforms
✅ Positive, professional and approachable communication style
✅ Excellent written and verbal communication skills
✅ Strong attention to detail and accuracy
✅ Able to think quickly and solve problems effectively
✅ Well organised with good time management skills
✅ Resilient, with the ability to stay motivated during busy periods
✅ Comfortable working to performance targets and open to feedback and coaching

Bonus Points For

Experience in working with Digital Contact Channels
Experience in working within the travel sector
Commercial acumen

Who Are Cornish Cottage Holidays?

Founded over 50 years ago, Cornish Cottage Holidays began with a simple mission: to provide fabulous self-catering accommodation to those looking to enjoy everything stunning Cornwall has to offer.

Today, we proudly market and manage hundreds of unique properties, ranging from coastal cottages to cosy rural lodges and elegant farmhouses. Dotted throughout the Cornish countryside, there are holiday homes for all party sizes.

As part of Sykes Holiday Cottages and the wider Forge Holiday Group, we specialise in delivering lasting holiday memories with a positive social and environmental impact.

Why You’ll Love Working With Us

At Cornish Cottage Holidays & Sykes, we believe in rewarding our people:

Annual bonus scheme linked to company performance.
✈️ Generous holiday allowance + extra days with long service
Option to purchase extra holiday days if you wish.
A day off for your birthday
2 volunteering days per year.
Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).
Pension scheme with employer contributions
Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
️ Special offers and discounts designed to enhance your overall wellbeing.
Health cash plan & life assurance.
Training & development opportunities.
24/7 mental health support.
Employee savings scheme
Long service awards and company events

We’re passionate about diversity, inclusion and welcoming people from all backgrounds. Need adjustments during the recruitment process? Just let us know, we’ll be happy to help.

If you’re passionate about creating unforgettable holidays, we’d love to welcome you to the team. Apply now!

Quick apply

Refine Your Search

full time jobs in illogan, con

Customer Service Advisor

Pharmacy Assistant

Stores Administrator

Service Driver

Jeweller/Goldsmith

Trainee Foreign Exchange Trader

Cheese Factory Operative

Head of Search & AI

Customer Service Assistant

Sales & Support Consultant

Employment Adviser

Moderation Associate

Resources Coordinator, Richfords Fire and Flood. Redruth, Cornwall

Van Driver

Post Office Assistant

Emergency Care Assistant - Cornwall only

Drivers Mate

Postperson with Driving

Ambulance Care Assistant

Mail Sorter - Truro Mail Centre

I want to receive the latest job alerts for full time in illogan, con

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