Call centre Work, Jobs in Isle Of Bute (with Salaries)

Contact Centre Agent
CX Services Ltd —Dunoon
- £13.45 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
6d
Clerical Officer - Health Records
NHS Scotland —Paisley
- £26,696 - £28,988 a year
- Full-time
- Hospital
- Computer literacy
- Data entry
- Annual leave
- Employee assistance programme
9d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Paisley
- £3,800 a month
- Full-time
Quick apply
Sales Assistant
Verisure Services (UK) Limited —Paisley
- Full-time
- Communication skills
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Lead Credit & Collections Representative
Thermo Fisher Scientific —Paisley
- Full-time
- Microsoft Powerpoint
- Writing skills
- English

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Health Records Clerical Officer - Health Records
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Contact Centre Agent

CX Services Ltd
Dunoon

Quick apply

Job details

Temporary | Part-time
£13.45 an hour
6 days ago

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Computer literacy
Data entry
Customer support
Customer interaction
Typing

Full job description

CUSTOMER SERVICE TELEPHONE AGENTS - INBOUND

(FIXED TERM CONTRACTS TO JANUARY 2027)

We are recruiting Customer Service Agents to join the team at our premises in Dunoon (Sandbank Industrial Estate) for a seasonal campaign running until January 2027.

Job Role:

Handling calls for retail clients with exceptional standards of customer service. The information from calls, which will mainly be product orders and enquiries relating to orders, should be accurately recorded on the computer systems, following the correct processes and procedures. Training for product knowledge and processes will be given.

Key Responsibilities and Accountabilities

Ensure telephone scripts are followed accurately and consistently produce high standards of call answering.

Ensure the quality of call answering meets company standards including pace, tone and overall quality of the telephone call.

Have a good knowledge (acquired from training) of the clients products and processes to offer sound advice to their customers

To data capture accurately all details from calls into the specific database or directly onto the client’s websites.

To ensure that all orders / records are processed promptly and within set time frames.

To be working towards set goals regarding number of calls answered and length of call.

The Candidate:

Must have a “can do” positive attitude with a pleasant telephone manner
Reliable and be a team player
Have a strong working knowledge of computers with good typing, numeracy and literacy skills
Previous customer services is beneficial, but not required. Applicants should be 16 years of age or older

Pay & Hours:

Pay matches National Living Wage of £13.45 per hour regardless of age

The service centre in Dunoon is open 8.00am to 9.00pm Monday to Friday and 9.00am to 6.00pm Saturday and Sundays.

Hours of Work - We are currently looking for evening and weekend positions.

Full Time and Part Time positions are available but availability to work a minimum of 16 hours per week is essential.

To apply, please email a cover letter to [email protected]. Queries regarding hours can be sent to the same address. A Company Application Form will be sent to you via E-Mail.

Applications will close on Friday the 7th of August. Please see our website for our recruitment privacy statement and more information on the company at www.cxservicesltd.com

CX Services Ltd is an Equal Opportunities Employer

Job Types: Part-time, Temporary

Pay: £13.45 per hour

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

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call centre jobs in isle of bute

Contact Centre Agent

Clerical Officer - Health Records

JUNIOR SALES CONSULTANT

Sales Assistant

Lead Credit & Collections Representative

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