Service associate Work, Jobs in Isleham, Cam (with Salaries)

Contract Management Associate
Automated Systems Group Limited —Ely
- £25,000 a year
- Full-time
- Administrative experience
- Contracts
- In-person
- Free parking
- Store discount
Quick apply
4h
Customer Service Associate
Automated Systems Group Limited —Ely
- £24,800 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
Customer Experience Associate
Army and Air Force Exchange Service (AAFES) —Lakenheath
- £15.00 - £17.25 an hour
- Part-time
6h
Retail Associate
TK Maxx —Cambridge
- Part-time
- No experience needed
- Employee discount
2d
Associate Dentist
Claris Dental —Newmarket
- £64,731 - £183,985 a year
- Part-time
- Hospitality
- Anatomy knowledge
- CAD
- Free parking
Quick apply
12d
Associate Business Development Manager
Beyond Co —Newmarket
- £26,500 - £28,500 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Administrative experience
- Health & wellbeing programme
- Work from home
Quick apply
1d
Assistant Finance Associate
DEMAT —Ely
- £29,064 - £31,022 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Customer Support Specialist (Apprenticeship)
Beyond Co —Newmarket
- £16,640 - £26,500 a year
- Full-time
- Hybrid work
- APIs
- Communication skills
- School
- Health & wellbeing programme
- Work from home
Quick apply
11h
Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK
General Dynamics Information Technology —Lakenheath
- £107,744 - £110,400 a year
- Bachelor's degree
- Travel
- No travel
Laboratory Technician, Labstock
Avantor —Cambridge
- Full-time
- Laboratory experience
- Microsoft Office
- Organisational skills
Laboratory Technician
Avantor —Cambridge
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Test Centre Associate - Bury St Edmunds
Reed In Partnership —Bury St. Edmunds
- £13.60 an hour
- Part-time
- Customer service
- Driving
Healthcare Trainer
Healthcare Homes —Fulbourn
- £26,000 - £29,000 a year
- Full-time
- Nursing home
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Brand Representative - Grand Arcade, Hollister
AFH STORES UK LIMITED —Cambridge
- £12 an hour
- Organisational skills
- Store discount
- Employee discount
Logistics Support
Restaurant Associates —Duxford
- £14.50 an hour
- Weekend availability
- Customer service
- Restaurant
- Café
- Flexible schedule
Publishing / Assistant / Development Editors
Royal Society of Chemistry —Cambridge
- £35,318 a year
- Full-time
- Hybrid work
- Data analysis skills
- No degree
- Travel
- Annual leave
2d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Newmarket
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Service Desk Administrator
Acushnet Golf —Saint Ives
- £27,450 - £30,500 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
1d
Team Member
NEXT —Bury St. Edmunds
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
1h
Kitchen Porter
Restaurant Associates —Duxford
- £26,500 a year
- Weekend availability
- Customer service
- Restaurant

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service associate jobs near isleham, cam

Contract Management Associate

Automated Systems Group Limited -
Ely

Quick apply

Job details

Permanent | Full-time
£25,000 a year
4 hours ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Additional leave
Free flu jabs
Annual leave
Company pension
Canteen
Company events
Private medical insurance
Employee discount
Transport links
Paid volunteer time
Bereavement leave
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Sales support
Administrative experience
Contracts
Negotiation
Office experience

Full job description

Location: Ely, Cambridge
Type: Permanent
Hours: Full-time, 37.5 hours per week - Monday - Friday 08:30 am - 5:00 pm with one hour for lunch, unpaid.
Salary: £25,000 per year

OVERVIEW

ASL (Automated Systems Group Limited) has grown to be one of the UK’s top independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT.

ASL offer impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market-leading quality, service and reliability.

We are a company that looks to build every department on the principles of customer care.

SUMMARY

Responsible for co-ordinating and administering all aspects contracts, contractual clauses and changes. Handling the end-to-end process for set-up, general administration, renewals, terminations and communicating with relevant teams.

KEY RESPONSIBILITIES

Contracts & Invoicing:

Set up contracts in accordance with the Service Agreement.
Handle contract renewals and ensure accurate tracking and reporting of upcoming renewals.
Support additional revenue generation by enforcing service agreement terms, such as recovering costs for unused toner, excess toner usage, and excess coverage.
Apply contractual changes, including placing accounts on Time & Materials (T&M), implementing minimum billing and delivery charges, updating systems, and communicating changes as needed.
Work closely with the Contract Manager to generate revenue opportunities and review contract profitability, applying contractual terms where appropriate.
Collaborate with other teams to maximise customer opportunities and retention
Generate invoices for final readings at the end of contracts and process machine returns.
Administer the closure of contracts on Vantage and ensure all necessary steps are completed.
Ensure all end-of-contract collection elements, such as data removal, are properly arranged.
Perform general administrative tasks related to contract management.

Terminations:

Administer contract terminations, including early terminations, ensuring that processes are followed according to due dates.
Process contract terminations, generate termination quotes, negotiate where necessary, and issue final invoices to customers.
Verify equipment ownership and arrange for returns where applicable.
Collaborate with the warehouse team to confirm the ownership status of machines.
Communicate and process contract terminations through Salesforce and Vantage while keeping Account Managers informed.
Coordinate with relevant departments to ensure the smooth removal of devices from portals and internal systems.
Notify Credit Control to place the customer on stop, minimizing unnecessary service visits and toner usage.
Arrange for equipment to be returned to finance companies at the end of lease agreements, ensuring compliance with lease deadlines.

Other duties:

Manage administrative tasks across various systems and communication channels, including FreshDesk.
Provide coverage for the Lease Desk Supervisor during holidays and peak periods, assisting as needed.
Assist the Billing Department during high-demand periods and when cover is required.
Perform ad hoc duties as required.

KEY MEASUREMENTS

Contracts must be set up on the day of installation.
Queries should be resolved within 48 hours.
Termination calculations must be accurate, and customers should receive timely responses.
Effective communication must be maintained between customers and departments.

SPECIAL REQUIREMENTS

Minimum of 1 years’ experience working within a Contract or Sales Support role
Negotiation skills would be an advantage.

IN RETURN WE OFFER:

Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
Initially 25 Days annual leave in addition to Bank Holidays rising to 28 after 5 years service.
Excellent training & development opportunities within a growing organisation.
Partnership with charities that offer learning and development opportunities
Life insurance.
BUPA health assessment.
Physical, mental and emotional wellbeing support for you and your family including bereavement counselling.
Bereavement and probate service including counselling, funeral concierge support and will writing
GP access 24/7, 365 days a year.
Volunteering leave policy (2 days/15 hours per year).
10% TradePoint (B&Q) discount.
Company social events.
Free flu vaccines each winter.
Free parking.

Any offer of employment is subject to satisfactory right-to-work and reference checks. Enhanced DBS checks will be carried out for field-based roles.

Pay: £25,000.00 per year

Benefits:

Additional leave
Bereavement leave
Canteen
Company events
Company pension
Employee discount
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Paid volunteer time
Referral programme
Sick pay
Store discount
Transport links

Ability to commute/relocate:

Ely CB7: reliably commute or plan to relocate before starting work (required)

Experience:

Administrative: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

service associate jobs in isleham, cam

Contract Management Associate

Customer Service Associate

Customer Experience Associate

Retail Associate

Associate Dentist

Associate Business Development Manager

Assistant Finance Associate

Customer Support Specialist (Apprenticeship)

Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK

Laboratory Technician, Labstock

Laboratory Technician

Test Centre Associate - Bury St Edmunds

Healthcare Trainer

Brand Representative - Grand Arcade, Hollister

Logistics Support

Publishing / Assistant / Development Editors

JUNIOR SALES CONSULTANT

Service Desk Administrator

Team Member

Kitchen Porter

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