Assistant head concierge Work, Jobs in Islington, Gtl (with Salaries)

Assistant Head Concierge
Ham Yard Hotel - Concierge —London
- £38,332 - £42,000 a year
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
Assistant Facilities Manager
BNP Paribas —London
- Full-time
- English
- Microsoft Office
- IT
- Annual leave
- Employee discount
CEO COO – Legal Change Project Manager
Deutsche Bank —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Project management
- Employee discount
Personal Travel Expert - Bluewater
DERTOUR UK —Greenhithe
- £26,773 a year
- Weekend availability
- Sales
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Night Auditor
Montcalm East, Shoreditch London —London
- Weekend availability
- Hospitality
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
14d
Pharmacy Colleague
ASDA —London
- £13.10 - £14.35 an hour
- Part-time
- Computer skills
- Annual leave
- Employee assistance programme
Workplace & Facilities Assistant (18 Hours per week)
Superdrug —Croydon
- Customer service
- Front desk
- IT
- Store discount
- Employee discount
5d
Optical Manager
ASDA —London
- Part-time
- In-person
- Leadership
- Store discount
- Annual leave
Business Development Manager
Pahli Hill Bandra Bhai —London
- £38,800 - £42,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Sales
- Hotel
- Employee discount
- Sick pay
Quick apply
5d
Executive Assistant to the Global Head of Institutional Client Group & Global Corporate Coverage, Co-Head of Fixed Income Structuring
Deutsche Bank —London
- Full-time
- Analysis skills
- Banking
- Employee discount
11h
Assistant Business Manager, Harrods
La Prairie Group —London
- Full-time
- Employee assistance programme
Assistant Maintenance Engineer
Cheval Phoenix House —London
- Weekend availability
- Customer service
- Maintenance
- IT
- Annual leave
Quick apply
19h

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Assistant Head Concierge

Ham Yard Hotel - Concierge -
London

Quick apply

Job details

Full-time
£38,332 - £42,000 a year

Benefits

Cycle to work scheme
Season ticket loan
Language training provided
Discounted gym membership
Employee discount
Paid volunteer time
Referral programme

Qualifications

Driving Licence
Food management
Cooking
English
Hotel experience

Full job description

Are you ready to be part of something extraordinary? At Firmdale Hotels, we pride ourselves on providing unparalleled experiences to our guests, and now we are looking for a passionate Assistant Head Concierge to join our thriving team at Ham Yard Hotel.

At Firmdale Hotels, we redefine luxury with a unique blend of creativity, warmth, and impeccable service. Our Ham Yard Hotel, nestled in the heart of London, is a vibrant oasis where every detail is crafted to perfection. Join us in our mission to exceed expectations and create unforgettable moments for our guests.

As Assistant Head Concierge, you'll play a pivotal role in the daily operations of our concierge desk. Reporting directly to the Head Concierge, you'll oversee arrivals and departures, manage guest requests with efficiency and precision, and ensure seamless check-ins and check-outs.

Responsibilities:

Assist in the smooth running of the concierge desk, maintaining high standards of service at all times.
Welcome guests warmly, assist with luggage, and provide assistance tailored to their needs.
Handle incoming calls promptly and courteously, addressing guest inquiries and requests with professionalism.
Collaborate closely with the team to deliver exceptional service and create memorable experiences for our guests.
Maintain a keen eye for detail, ensuring all guest preferences and requirements are met with meticulous care.
Demonstrate enthusiasm and passion for delivering outstanding service, reflecting the essence of Firmdale Hotels.
Possess a clean UK driving license, enabling you to provide transportation assistance as needed.

What you Need:

A genuine desire to exceed guest expectations and create memorable experiences.
Reflect our commitment to excellence through your professional appearance and demeanour.
Thrive in a collaborative environment, working alongside ambitious and friendly colleagues.
Delight in the small touches that elevate the guest experience from ordinary to extraordinary.
Bring energy and positivity to everything you do, infusing our team with your vibrant personality.
Minimum of three years' experience in a similar role within a 5-star hotel environment.

What We Offer:

Competitive annual salary of £ 38,332.00 plus service charge and commissions
Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
Discounted cinema tickets, gym membership, travel, retailers and restaurants
Complimentary meals on shift
Referral bonus scheme for recommending top talent
Flexible scheduling without split shifts
Dry cleaning service for work attire and discounted personal dry cleaning
Enhanced holiday allowance based on length of service
Season ticket loan for convenient commuting
Ongoing training, professional development, and fully funded English lessons
Regular social events, team activities, and fitness sessions
Benefits like cycle to work scheme and annual long service awards
One allocated paid day per year for volunteering work
Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

Proud winners of The Times Best Places to Work for both 2024 and 2025
The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
Manager of the Year – Helle Jensen – Cateys 2024
Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025
Dorset Square Hotel – AA Breakfast Award 2025
Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024
Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
Whitby Hotel, Crosby Street and Warren Street - Michelin keys
Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel!

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

INDFOH

Quick apply

Refine Your Search

assistant head concierge jobs in islington, gtl

Assistant Head Concierge

Assistant Facilities Manager

CEO COO – Legal Change Project Manager

Personal Travel Expert - Bluewater

Night Auditor

Pharmacy Colleague

Workplace & Facilities Assistant (18 Hours per week)

Optical Manager

Business Development Manager

Executive Assistant to the Global Head of Institutional Client Group & Global Corporate Coverage, Co-Head of Fixed Income Structuring

Assistant Business Manager, Harrods

Assistant Maintenance Engineer

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