About Us: The Ickworth, part of Luxury Family Hotels, is entering an exciting new chapter following its refurbishment. Join us as a Spa Cleaning Attendant and play your part in shaping the future of this much-loved Suffolk retreat.
Role overview:
As a Spa Attendant, you'll play a crucial role in ensuring our spa facilities are pristine, organised, and welcoming. Your attention to detail and commitment to cleanliness will contribute to our guests' overall relaxation experience.
This is a permanent position at 10 hours per week (working 7-9pm, 5 days a week with availability to cover weekends).
Responsibilities:
- Maintaining Cleanliness: Ensure the pool, changing rooms, treatment rooms and relaxation lounge are kept clean and tidy. Refill amenities such as towels, robes, slippers, shampoo, soap, and lotion, and conduct regular inspections to ensure the spa is spotless.
- Monitor and replenish supplies in spa areas, such as towels and toiletries.
- Team Collaboration: Work closely with other staff members to maintain a seamless spa experience and communicate any maintenance or cleanliness issues promptly. Support massage therapists during treatments (e.g., preparing rooms, restocking supplies).
To be successful in this role we are looking for someone who has:
- Attention to Detail: You notice the smallest speck of dust and take pride in maintaining a pristine environment. A housekeeping or cleaning background would ideally suit this role.
- Customer Service Skills: Friendly, approachable, and eager to make guests feel comfortable.
- Organisational Skills: Keep things orderly and efficient.
- Flexibility: Willing to adapt to changing needs and work collaboratively.
- Physical Stamina: The role involves standing, walking, and lifting.
Why work with us?
Training and development is central to life at LFH, it’s something we truly value. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award-winning, hospitality specific apprenticeship providers.- An extra day’s holiday for your birthday
- EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
- Cycle to work scheme
- Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
- Life Assurance Benefit for peace of mind for your loved ones.
- Enhanced Maternity and Paternity packages
- Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
- The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
- 50% off Food and Beverage and the Spa across Luxury Family Hotels.
- Incredible discounted hotel stays for you, friends and family
Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!
Who are LFH?
The Ickworth is entering a remarkable new era following an exciting refurbishment, thoughtfully designed to celebrate both its heritage and its future. Set within the breathtaking Suffolk countryside, this iconic hotel, surrounded by sweeping parkland and rich history, has been carefully refreshed to create even more memorable experiences for modern family escapes.
As a proud member of the Luxury Family Hotels collection, The Ickworth is dedicated to creating meaningful moments for every generation, combining warm hospitality, thoughtful touches, and spaces where families can truly reconnect and unwind.
Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.
