Reporting directly to the managing directors and working closely with other members of staff, the successful candidate will be carrying out a variety of tasks in support of the technical team who are responsible for delivering IT support and IT services to our clients.
Location
This is an office-based position. Entegraty has 2 offices:
Leicester – Unit 7 Peckleton Business Park, Peckleton
Chessington – Trident Court, 1 Oakcroft Road, Chessington
This position will be based at our Leicester office.
The company
With offices in Chessington, Surrey and Peckleton in the Midlands, we are a well-established and growing provider of managed IT support services and IT solutions.
Our clients range from large, public sector organisations based around the UK, to SMEs operating across a number of industries. The company has significant experience of developing and delivering tailored IT solutions to meet varying business requirements.
Though we operate in a highly competitive industry, we have very high retention levels both of our employees and our clients. This is due to our dedication to quality of service and our commitment to technical and personal development of our employees.
Responsibilities
Bookkeeping and accounts responsibilities, Sale order processing, Purchase order processing, sending out sales invoices, entering purchase invoices, banking, etc.
·Preparation of quotes to be sent to clients
·Procurement of hardware and software
·Coordinate and manage contract renewals
·Coordinate and manage client service renewals, Domains, Antivirus, licensing etc.
·Liaise with clients regarding their procurement requirements
·Liaise with technicians regarding our client’s procurement requirements
·Assist with general office tasks such as ordering supplies
·Managing Sales orders
·Managing Purchase orders
·Log support issues as and when required
·General administration tasks
Skills required
The successful candidate will:
·Have At least 2 years’ experience of working in an office environment with similar responsibilities.
·Have at least 2 years’ experience of working with Sage or Xero accounting systems.
· Excellent communication skills. This job involves contacting client’s personnel including company executives, by email and by phone.
·Previous experience of working in a similar role with an understanding of IT technologies, including Microsoft Office, PC’s/Notebooks, Licensing, etc. is preferred.
·Strong organisational and management skills
·Have a good understanding of IT systems
·Good negotiating skills
·Have excellent written English skills
·Have good working knowledge of Microsoft Word and Microsoft Excel
·Be able to work independently with little supervision
Education and Experience
·Degree or equivalent (business management or administration, economics, English or another relevant discipline would be an advantage)
·Previous experience of working as a business administrator or equivalent, carrying out similar tasks is preferred
·Previous experience working in a similar role within an IT company is preferred.
Remuneration
£27K-31K basic salary (depending on experience and qualifications)
What’s on offer
You will be joining a friendly team of professionals focused on delivering 1st class service and support to clients. Your job will require you to carry out a variety of different tasks involving different skills, communication, organisation, etc. enabling you to develop your expertise in different areas. Provided you demonstrate the right level of initiative and enthusiasm, you will be offered training courses to help develop your career in the chosen area.
Pay: £27,000.00-£31,000.00 per year
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
Work Location: In person
