Opportunity information
Salary £14353 per year
Duration 15 months
Advert closing date 21/09/2026
Description
We're looking for a TikTok Shop Operations Apprentice to support the day-to-day delivery of TikTok Shop activity across a range of exciting brands. This role is designed for someone at the beginning of their career who wants to learn about social commerce, e-commerce operations and how brands drive sales through TikTok.
Location: Remote, UK (with occasional travel for team meetings, creator shoots and TikTok Shop LIVE sessions)
If you're the person who loves being organised, enjoys spotting the details others miss, and gets excited by how products are sold online, this could be the perfect opportunity to kickstart your career.
We're looking for a TikTok Shop Operations Apprentice to support the day-to-day delivery of TikTok Shop activity across a range of exciting brands. This role is designed for someone at the beginning of their career who wants to learn about social commerce, e-commerce operations and how brands drive sales through TikTok.
We are Nonsensical. A TikTok-first agency built on passion, curiosity, creativity and honesty. We help brands show up, stand out and blow up on TikTok - from global beauty brands to electronics.
As a TikTok Shop Operations Apprentice, you'll work closely with our TikTok Shop team to support storefront management, promotions, affiliate activity and reporting, while developing the skills needed to build a successful career in social commerce.
No previous TikTok Shop experience is required. We're looking for someone who is curious, organised and eager to learn. We'll provide the training and support needed to help you build a successful career in social commerce.
What You'll Be Doing
- Shop Operations & Delivery
- Support the day-to-day management of TikTok Shop accounts.
- Create and update product listings across client storefronts.
- Set up bundles, promotions, discounts and voucher campaigns.
- Support storefront merchandising and product organisation.
- Carry out quality assurance checks to ensure shops are accurate and up to date.
- Assist with product uploads, imagery updates and inventory management.
- Support TikTok Shop onboarding and account setup where required.
Affiliate & Creator Support
- Support the administration of affiliate programmes.
- Assist with creator sample tracking and product fulfilment.
- Maintain affiliate databases and performance trackers.
- Help identify potential affiliate creators using predefined criteria.
- Support TikTok Shop LIVE preparation and coordination.
Reporting & Performance
- Pull weekly and monthly TikTok Shop performance reports.
- Maintain internal trackers and dashboards.
- Monitor sales performance and promotional activity.
- Flag issues, discrepancies or opportunities to the wider team.
- Support account managers with reporting preparation.
Team Collaboration & Learning
- Work closely with Client Services, Creator Partnerships and Production teams.
- Contribute ideas during internal brainstorming sessions.
- Stay up to date with TikTok Shop features and platform updates.
- Take ownership of personal development and apprenticeship learning objectives.
- Support wider team projects when required.
What We're Looking For
- A genuine interest in TikTok, e-commerce and social commerce.
- Strong organisation skills and attention to detail.
- Diligent and able to follow process.
- Comfortable managing multiple tasks and priorities.
- Positive attitude and willingness to learn.
- Strong written and verbal communication skills.
- Ability to follow processes accurately.
- Confidence using spreadsheets and digital tools.
- A proactive mindset and willingness to ask questions.
Bonus Points If You Have:
- Experience using TikTok Shop.
- Experience with Shopify, Amazon Seller Centre or other e-commerce / marketplace platfroms.
- Experience using Excel or Google Sheets.
- Previous retail, customer service or administrative experience.
- A passion for creators, influencers and social media trends.
Entry requirements
Maths and English GCSE or equivalent at Grade C/4 and above.
Training to be provided
Advertising & Media Executive Level 3 Standard
An advertising and media executive will help with the day to day progress of the whole advertising process, from receiving the brief from the marketing team, including objectives, budget and timescales, through to the measurement of how effective the advertisement has been. In their daily work, they will interact with many other people, processes and systems. (For example the client, 3rd party suppliers, the broad team at the agency.) They help campaigns move forward, coping with inevitable setbacks and changes in direction (some at the last minute), whilst showing collaboration and maintaining relationships with all. Usually, they report to an Account or Media Manager.
They usually specialise in one of two parts of the advertising process: the first is the process of producing the advertisement (creative); the second is the process of distributing the advertisement (media). Apprentices must therefore complete the core apprenticeship and one of these options.
Training Sessions Overview
Seminar 1: Preparing for your apprenticeship
Seminar 2: Preparing for your employer
Seminar 3: Introduction to advertising
Seminar 4: The foundation of advertising
Seminar 5: Understanding commercial
Seminar 6: Advertising campaigns
Seminar 7: Advertising and Media standards & legislation
Seminar 8: Principles of Project Management
Seminar 9: Supply Chain Management
Seminar 10: Principles of third party
Seminar 11: The briefing and approval processes
Seminar 12: The media buying process - TV
Seminar 13: The media buying process – Out of home, Radio and Print.
Seminar 14: Negotiation techniques
Seminar 15: Data and media metrics
Seminar 16: Data and media metrics – Practical Excel session
Seminar 17: Media planning
Seminar 18: Distribution of Creative through the appropriate channels
Seminar 19: Evaluating campaign performance
For a full overview of the Advertising & Media Executive standard please click on the following link:
https://www.instituteforapprenticeships.org/apprenticeship-standards/advertising-and-media-executive-v1-0
Things to consider
This is a remote role - and is more focussed on the analytics and management of Tiktok Shop - This is not a creative role.
Skills required
Array
Future prospects
Nonsensical have been hiring and developing apprentices and young talent for multiple years now. They are committed to develop the right person and progress them onto higher level roles.
Hours per week 34.5
Working week Monday to Friday - 9.00-17.00
Birmingham, West Midlands, United Kingdom, B3 2PB
