Client care assistant gravesend Work, Jobs in Kent (with Salaries)

Client Care Assistant Gravesend
Medivet Group Ltd —Gravesend
- £26,538.48 a year
- Weekend availability
- Front desk
- Annual leave
- Employee discount
10h
Female Senior Care Assistant
Superior Healthcare —Gillingham
- £17.25 - £19.55 an hour
- Full-time
- Medication administration
- Patient care
- Leadership
- Paid training
- Annual leave
Female Care Assistant
Cera Care —Gravesend
- £13.75 - £14.00 an hour
- No experience needed
- Driving
- Annual leave
- Employee assistance programme
Care Assistant
Spire Homecare Maidstone —Gravesend
- £13 - £14 an hour
- Part-time
- Medication administration
- In-person
- Paid training
- Flexitime
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Client Care Assistant Gravesend

Medivet Group Ltd -
Gravesend

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Job details

Full-time
£26,538.48 a year
10 hours ago

Benefits

Cycle to work scheme
Annual leave
Employee discount
Transport links

Qualifications

Triage
Patient appointment coordination
Numeracy
Appointment booking and call handling
Client services
Front desk
Veterinary appointment scheduling
Patient record updating

Full job description

Medivet Gravesend is a busy first opinion practice located in the heart of Gravesend, a vibrant and historic riverside town in Kent with excellent transport links to London and the surrounding areas. The clinic is led by Branch Partner Jelena and supported by a dedicated and experienced team comprising two Veterinary Surgeons, five Registered Veterinary Nurses, one Veterinary Care Assistant, and one Client Care Assistant. As a well-established and fast-paced practice, the team is committed to delivering exceptional patient care and outstanding client service, creating a supportive and collaborative environment for both colleagues and clients alike.

Your career means more than a rota and a job title, that’s why we offer:

Health and wellbeing

Health Cash Plan from day one
24/7 counselling and wellbeing support
Life Assurance 3 x salary

Annual leave

5 weeks’ annual leave plus Bank Holidays, rising with length of service
Extra ‘Day for You’, a paid day off just for you

Additional support

Cycle to Work
Season Ticket loans
Discounts on Medivet products and services

About you

You’re skilled at providing exceptional client facing care, with excellent reception skills. You’ll have good numeracy skills, with experience of using online appointment booking systems. You’re a team player who wants to make a real difference in a practice that values and supports you.

We welcome applications from candidates who are able to prioritise, can remain calm under pressure and who are flexible and willing to learn. Previous veterinary receptionist experience is desirable.

What you’ll be doing

Typically, in this role, you’ll:

Carry out reception duties, greeting clients on arrival, and updating records
Triage the impact of emergency appointments, contacting clients and rearranging as needed
Manage the practice diary to ensure appointment availability is optimised to team skillset
Answer client phone calls and manage messages
Ensure appointment slots are available for clients to book online
Process any repeat prescription order requests
Work collaboratively within a supportive team

As part of the rota, this role will require participation in a 1 in 4 weekend rotation, along with a fair share of Bank Holiday cover at our 24-hour Medivet Dartford Hospital, providing additional opportunities to work alongside a larger multidisciplinary team and gain exposure to a diverse caseload.

Apply Now

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client care assistant gravesend jobs in kent

Client Care Assistant Gravesend

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