Tele sales executive Work, Jobs in Kent (with Salaries)

Tele Sales Executive
Project Green Group —Kennington
- £24,420.00 - £50,130.43 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
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Tele Sales Executive
Project Green Group —Kennington
The role involves building rapport, understanding customer needs, explaining the benefits of renewable technologies, and converting enquiries into qualified…
£24,420.00 - £50,130.43 a year
Quick apply
Business Development Representative (DACH) – German speaker
Mimecast —London
As a Business Development Representative for the DACH region, you will play a critical part in driving the company’s growth by generating and nurturing sales…
£40,000 - £66,000 a year

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Tele Sales Executive

Project Green Group -
Kennington

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Job details

Permanent | Full-time
£24,420.00 - £50,130.43 a year

Qualifications

Sales
Customer service
Renewable energy
Microsoft Office
Organisational skills
Computer skills
Communication skills
Negotiation
Time management

Full job description

Telesales Agent

Company: Project Green Group

Role Overview

The Telesales Agent is responsible for engaging with prospective customers over the phone to promote and sell Project Green Group's range of renewable energy products and services. The role involves building rapport, understanding customer needs, explaining the benefits of renewable technologies, and converting enquiries into qualified sales opportunities or confirmed sales. The successful candidate will play a key role in helping customers reduce their energy costs while supporting the UK's transition to sustainable energy.

Key ResponsibilitiesSales & Customer Engagement

Make outbound calls to prospective customers using company-provided leads and databases.
Respond to inbound enquiries regarding renewable energy products and services.
Identify customer needs and recommend suitable renewable energy solutions.
Explain the features, benefits, and potential savings of products such as solar PV, battery storage, air source heat pumps, EV chargers, and insulation solutions.
Build trust and maintain a professional, customer-focused approach throughout every interaction.
Close sales where appropriate or arrange appointments for surveys and consultations.

Lead Management

Maintain accurate customer records using the company's CRM system.
Follow up with prospective customers to progress enquiries.
Manage sales pipelines and ensure all customer interactions are recorded.
Meet daily, weekly, and monthly call and sales activity targets.

Product Knowledge

Develop and maintain a strong understanding of the company's renewable energy products and services.
Keep up to date with government schemes, incentives, and industry developments where relevant.
Clearly explain installation processes, funding options, and expected customer benefits.

Customer Service

Deliver a positive customer experience from initial contact through to handover.
Answer customer questions accurately and professionally.
Handle objections confidently and ethically.
Escalate complex technical queries to the appropriate department when required.

Compliance

Conduct all sales activities in accordance with company policies and relevant regulations.
Ensure customer information is handled securely and confidentially.
Follow data protection requirements and telephone sales best practices.
Maintain accurate documentation to support compliance and auditing requirements.

Skills & Experience

Previous telesales, sales, or customer service experience.
Excellent communication and listening skills.
Confident telephone manner with the ability to build rapport quickly.
Strong negotiation and closing skills.
Ability to work towards and achieve sales targets.
Good computer skills, including Microsoft Office and CRM systems.
Excellent organisational and time management skills.
Experience within the renewable energy, utilities, home improvements, or energy efficiency sectors is desirable but not essential.

Personal Qualities

Self-motivated and target driven.
Positive and enthusiastic attitude.
Professional and customer-focused.
Resilient and confident when handling objections.
Honest, trustworthy, and committed to ethical selling.
Team player with a willingness to learn and develop.

Performance Measures

Sales conversion rate.
Number of outbound and inbound calls handled.
Qualified appointments or sales generated.
Customer satisfaction and feedback.
CRM accuracy and administration standards.
Achievement of individual and team sales targets.

About Project Green Group

Project Green Group is a leading provider of renewable energy solutions, helping homeowners and businesses reduce energy costs and lower their carbon footprint. We specialise in the supply and installation of solar PV systems, battery storage, air source heat pumps, EV charging solutions, and other energy-efficient technologies. Our mission is to provide high-quality products, expert advice, and exceptional customer service while supporting a greener, more sustainable future

Pay: £24,420.00-£50,130.43 per year

Work Location: In person

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