About the role
Salary: £12.71 per hour
Hours: 22.5 hours per week (3 days 9-5pm to be agreed)
Closing date: Thursday 30th July 2026
Role type: Permanent
JOB DESCRIPTION
Job Summary:
To deliver a high-quality palliative care complementary therapy service within all areas of the hospice.
The post holder will have excellent communication skills and be able to use their own initiative whilst working as part of a multi professional team.
Principal duties will include the following:
To perform all the functions of the post to comply with St David’s Hospice Care policies, aims and guidelines.
To manage an individual caseload and associated administrative tasks in an effective way, using IT systems and software as appropriate.
To assess and develop a complimentary therapy treatment plan which responds to the needs and circumstances of patients.
To communicate effectively with all clinical staff and management.
To allocate referrals and organise appointments for all patients within St David’s Hospice response times.
To complete all necessary paperwork and statistics and additional reports as required by management team to a high standard.
To participate in the education, research, and development programme within St Davids Hospice
To assist and support the work of the volunteers in the team and provide opportunities for development.
Key Working Relationships:
Complementary Therapy and Activities Lead Co-ordinator
Complementary Therapists
Day Hospice
Clinical Nurse Specialist teams
Volunteer therapists
KEY AREAS OF RESPONSIBILITY
Clinical
- Ensure the efficient and effective referral system is maintained
- Provide hands on complementary therapies
- Ensure that all patient notes and data are recorded as per St David’s Hospice policies and procedures
- Ensure good communication between the therapists and clinical staff is always maintained.
- Ensure the efficient control, supply and storage of complementary therapy resources, e.g. oils, equipment, music and paper rolls.
- Comply with the St David’s Hospice Complementary Therapies code of conduct.
- Comply with the requirements of Professional Code of Conduct
- Encourage the use of research in further development of complementary therapies.
- To attend team and other meetings as required.
Education
- Advise the multidisciplinary team on the roles of available complementary therapies to enable teams to make referrals.
- Be aware of current developments in palliative care and the implications on clinical practice within the organisation
- Participate in staff education programmes if required.
General
- Demonstrate personal development and growth.
- Maintain the confidentiality of all St David’s Hospice patient information in accordance with Policies and Procedures
This job description is not exhaustive and is subject to change as indicated by the needs of the Foundation.
PERSON SPECIFICATION
Qualifications And Training
Minimum Qualifications
- Degree or recognised accredited qualification in specified therapy. i.e Massage, Reflexology or Aromatherapy
- Can evidence study of Anatomy and Physiology
Essential Skills/Attributes
- Degree in Complementary Healthcare (or equivalent) or 2 or more years substantial private practice.
- Excellent communication including - Verbal, Written, Presentation.
Desirable Skills/Attributes
- Experience of complementary therapy in a hospital or palliative care setting
- Organisational skills
- Computer literacy
Transport
- A full clean UK driving license and access to a car is essential
Additional
- This post carries with it a requirement to have DBS clearance at an enhanced level.
- Post holder must be registered with an appropriate professional body
- Post holder must be a fully insured complementary therapist
Other Information
Health and Safety
To ensure that the agreed procedures are carried out and be aware of the responsibilities placed on employees under the Health and Safety at Work Act. To maintain a safe environment for employees and visitors.
Data Protection
If you are required to do so, process and/or use information held on a computer or word processor in a fair and lawful way. To hold data only for specific registered purposes and not to disclose it in any way incompatible with such a purpose. To disclose data to authorised persons or organisations as instructed.
Equal Opportunities
It is the aim of St David's Hospice Care (SDHC) to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, race, colour, nationality or ethnic origins, or is placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end, SDHC has an Equal Opportunities Policy and it is for each employee to contribute to its success.
No Smoking Policy
SDHC operates a No Smoking policy.
Conditions of Service:
In accordance with SDHC Employment Manual.
Pension Scheme
A Pension Scheme is offered on appointment. Staff may prefer to make their own arrangements.
Confidentiality
All information concerning patients/clients and staff must be treated as strictly confidential at all times.
