Call centre clerk Work, Jobs in Killamarsh, Dby (with Salaries)

Imaging Booking Clerk
Chesterfield Royal Hospital NHS Foundation Trust —Chesterfield
- £25,272 a year
- Part-time
- Travel
- Communication skills
11d
Call Centre Clerk
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £25,272 a year
- Part-time
- Customer service
- Communication skills
1d
Imaging Booking Clerk/Receptionist
Chesterfield Royal Hospital NHS Foundation Trust —Chesterfield
- £25,272 a year
- Full-time
- Travel
- Communication skills
11d

Other jobs to consider

Find your next job by exploring related positions.

Customer Care Executive (Dealership Support)
Evolution Funding —Chesterfield
This is a business-to-business telephone-based role where you will be providing customer service to our dealership customers taking up to 50 calls a day.
£28,000 a year
Quick apply
10d
Emergency Call Centre Agent
SoloProtect Ltd —Sheffield
You will need to deal with the alarms in a calm and timely manner and take action to make sure our customers are safe and secure.
£27,022 - £29,724 a year
Quick apply
7d

I want to receive the latest job alerts for call centre clerk in killamarsh, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call centre clerk jobs near killamarsh, dby

Call Center Representative jobs in Neath Sa10

Call Center Representative jobs in Accrington

Call Center Representative jobs in Southport

Call Centre jobs in Bournemouth

Call Center Representative jobs in Jarrow

Call Centre No Experience jobs in Manchester

Call Handler jobs in Bedford

Imaging Booking Clerk

Chesterfield Royal Hospital NHS Foundation Trust -
Chesterfield

Apply Now

Job details

Part-time
£25,272 a year
11 days ago

Benefits

Transport links

Qualifications

Communication skills

Full job description

Receive and process all Imaging referrals efficiently and timely whilst helping to maintain National and Local standards.

Maintain a good understanding of the Radiology Information System to create and locate imaging records to support patient care.

Register patients on to the Careflow system if no record can be found on RIS system prior to booking an appointment.

Ensure all appointments are booked on the Radiology Information System (RIS) in accordance with the Standard Operating Procedures of the 18-week RTT pathway for each modality.

To ensure all Imaging referrals are processed in a timely and efficient manner using multiple IT applications including Order Comms/ICE System, Careflow and Radiology Information Systems.

To work within the allocated Government time scale for all appointments.

To provide accurate examination information to patients, liaise with Consultants, Radiographer and Sonographers to ensure correct appointment slots are used to maintain a professional and high-quality service.

This is an exciting opportunity to be part of a friendly, dynamic department situated within the Imaging Department at Chesterfield Royal Hospital. The Hospital itself is situated in lovely grounds with a focus on supporting its staff. There is an outdoor gym available for staff and visitors. Have a look at our website and twitter page (@royalhospital) for more details on benefits of working at Chesterfield Royal and how we support our staff. The thriving City of Sheffield is approximately 15 minutes away and we are at the edge of the Peak District National Park with great transport links puts us in a great position.

These are the key areas that support the purpose of the job

Receive and process all Imaging referrals efficiently and timely whilst helping to maintain National and Local standards.

Maintain a good understanding of the Radiology Information System to create and locate imaging records to support patient care.

Register patients on to the Careflow system if no record can be found on RIS system prior to booking an appointment.

Ensure all appointments are booked on the Radiology Information System (RIS) in accordance with the Standard Operating Procedures of the 18-week RTT pathway for each modality.

To be aware of patient’s needs when booking appointments and make any necessary adjustments to appointment times, travel arrangements and if required, make use of the Interpreting Service.

To provide a telephone service with a professional courteous telephone manner. To answer queries, receive and relay messages, both in person on the telephone, from patients or hospital staff, using a working knowledge of hospital procedures to maintain a high level of service

To use multiple systems Careflow, Radiology System, Summary Care Record to register patients.

To manage electronic orders on the Radiology System checking data thoroughly before sending for processing.

To provide an efficient and high-quality service in the busy call centre.

To ensure emails are actioned and responded to in a prompt and timely manner.

To receive and process paper referrals efficiently and quickly whilst helping to maintain National and Local Standards.

To communicate at a high standard of written communication over email correspondence on a regular basis.

To input and update the Radiology Information System, ensuring accurate patient computer records are maintained whilst achieving a high standard of data quality.

To carry out general clerical duties including filing, photocopying, and opening and processing post.

To work effectively in a team, supporting others and maintaining good working relationships.

To keep and up to date with organisational changes to provide responsive and efficient service.

To carry out any other duties this may be delegated from time to time by the Co-ordinators and the Appointments Supervisor.

Always maintain strict confidentiality, relating to staff, patients, and the Trust’s operations.

Be adaptable to work with the team when booking appointments.

For a further more detailed job description please see the attached documents.

Apply Now

Refine Your Search

call centre clerk jobs in killamarsh, dby

Imaging Booking Clerk