Box office supervisor Work, Jobs in Kirkcaldy, Fif (with Salaries)

Box Office Manager
TEG Europe —Edinburgh
- £17 an hour
- Temporary
- Hospitality
- Management
- Customer service
Quick apply
13d
Service Manager
Eidyn Care —Fife
- £30,000 - £35,000 a year
- Full-time
- Care experience
- Supervising experience
- Driving
Quick apply
Receptionist/Administrator
Milton Surgery —Edinburgh
- From £24,784.50 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
14d

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Box Office Manager

TEG Europe
Edinburgh

Quick apply

Job details

Temporary | Fixed term contract | Self-employed | Freelance
£17 an hour
13 days ago

Qualifications

Hospitality
Management
Customer service
Supervising experience
Office experience

Full job description

About Ticketek

Ticketek Entertainment Group is a global fan experience Company that tickets, promotes and delivers incredible live experiences that are impossible to forget.

In a distracted world where nothing beats real human moments, we make life better live!

Our Group includes; our Fan Experience Platform (Ticketek) that sells tickets and provides value added services, Event promoting with businesses across Touring (TEG Touring), Sport (TEG Sport), and Family Experiences (TEG Experiences) and our digital business (Ovation) which focuses on delivering seamless data-driven outcomes for our fans and partners

About the Role

We are looking for an experienced Box Office Manager to join us for the upcoming Christmas & Halloween Light Trail Festival at the historic Royal Botanic Gardens, Edinburgh. This is a contractor position, so applicants will need to be either self-employed or operating through a limited company.

The box office will be open for Christmas (22 November – 4 th January).

Requirements:

Your responsibilities would include:

Leading the day-to-day box office operations during trails including pre event set up, box office operation and closing.
Overseeing the sales of tickets on the day of events
Overseeing customer inquiries with a proactive “can-do” approach to problem solving
Team Liaison & Support; acting as the first point for ticketing between venue, ticketing and operations staff
Box Office Setup; ensuring the office terminals and pinpads are set up and tested, and support the Box Office staff
Pre-Event Checks; conducting pre-event walk throughs to confirm systems and access points are functioning correctly
Issue Resolutions; responding to and resolving customer and operational issues, including overseeing ticket refunds and escalations as required
End-Of-Night Reporting; completing and submitting nightly reconciliation reports
Hardware Management; maintaining inventory of technology including scanners and printers and communicating any issues
Technical Troubleshooting; providing first-line support for technical issues
Scanner Setup & Testing; setting up, testing and maintaining handheld scanners to ensure smooth event day ingress operations

About You

We’re looking for someone with:

Previous ticketing and event experience in a supervisor / managerial role
Box Office experience
Good customer service experience

Other key considerations for this role

Training will be provided.
Due to the nature of this role, it will involve evening and weekend work.

Pay: £17.00 per hour

Work Location: In person

Quick apply

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