Overview
We are looking for an enthusiastic and motivated Pharmacy Technician to join our established Pharmacy Team.
Working alongside our existing Pharmacy Technician and Prescription Clerk, you will play a key role in delivering a safe, efficient and patient-focused medicines management service. You will work closely with GPs, nurses, care coordinators and administrative colleagues to ensure patients receive the right medicines at the right time while supporting safe prescribing and continuous improvement across the practice.
This is an excellent opportunity to join a friendly, forward-thinking teaching practice where your ideas and expertise will be valued.
** Interviews will be held on Wednesday 29th July 2026**
About Us
Fishponds Family Practice has proudly served the local community for over 100 years and now cares for more than 12,000 patients.
We are a stable, supportive and forward-thinking practice with five GP partners, salaried GPs, nurses, healthcare assistants, paramedics and a highly experienced administrative team. We are also a well-established training practice, supporting the education of medical students and other healthcare professionals.
We believe in continuous improvement, making the best use of technology and creating an environment where staff feel supported to develop and contribute ideas.
Main Responsibilities
Medicines Optimisation
Undertake medicines reconciliation following hospital discharge and other transfers of care within agreed practice timescales.
Maintain accurate medication records on the clinical system, updating and reviewing medications through agreed practice pathways and following changes arising from medicines reconciliation, medication reviews and clinical correspondence.
Undertake agreed searches and recalls for patients requiring high-risk drug monitoring, medication reviews and to support achievement of QOF and other contractual requirements.
Support medication review processes by identifying patients requiring review and preparing information for clinicians in accordance with practice protocols.
Support safe, evidence-based and cost-effective prescribing through medicines optimisation initiatives.
Repeat Prescribing
Process repeat prescription requests accurately, safely and in accordance with practice SOPs and agreed turnaround times.
Convert appropriate acute medicines to repeat medication in accordance with practice protocols.
Support and manage Electronic Repeat Dispensing (eRD) processes, identifying suitable patients and promoting uptake in line with NHS guidance and practice protocols.
Support the preparation and submission of prescription claim information, ensuring relevant prescriptions are identified, processed and recorded accurately in line with NHS requirements.
Identify opportunities to improve repeat prescribing systems and SOPs.
Patient Care
Respond to medication queries promptly, documenting actions and escalating clinical issues appropriately.
Provide advice within professional competence and promote positive patient experience.
Quality Improvement
Take ownership of allocated medicines management workstreams and ensure these are completed within agreed timescales.
Participate in prescribing audits, Ardens searches and QOF-related medicines optimisation work.
Identify and contribute to service improvements to improve prescribing systems, patient safety and workflow efficiency, bringing suggestions forward to the Pharmacy Team and Management Team.
Governance
Complete emergency medicines and controlled stationery checks.
Support training of colleagues and comply with legislation and practice policies and standard operating procedures.
Professional Responsibilities
Maintain GPhC registration.
Participate in CPD, appraisal and mandatory training.
Maintain confidentiality and comply with GDPR and information governance requirements.
Comply with safeguarding, information governance, infection prevention and control, and health and safety requirements.
Undertake any other duties appropriate to the role and grade of the post.
Performance will be assessed against the responsibilities in this job description together with adherence to practice policies, agreed objectives and the values of Fishponds Family Practice.
Prescription requests processed accurately and within agreed timescales.
Medicines reconciliation completed promptly following transfers of care.
High-risk drug monitoring recalls and medication review recalls completed in accordance with practice protocols.
Appropriate uptake and management of Electronic Repeat Dispensing (eRD).
Medication queries managed professionally and documented appropriately.
Prescribing audits, QOF-related work and quality improvement projects completed to agreed standards.
Prescription claim processes completed accurately and within required timescales.
Positive collaborative working within the multidisciplinary team.
Professional standards, attendance and mandatory training requirements consistently met.
Person Specification
Essential
Registered Pharmacy Technician (GPhC)
Level 3 Pharmacy Technician qualification
Excellent communication skills with patients and colleagues
Good IT and organisational skills
Attention to detail
Team player
Able to prioritise competing demands
Ability to use initiative and problem-solve effectively
Ability to learn and use a range of clinical and administrative software packages
Able to work independently and recognise when to seek help
Desirable
Primary Care experience
Completed Primary Care Pharmacy Education Pathway
EMIS Web
Ardens
Medicines optimisation
QOF knowledge
ACT qualification
Experience of Electronic Repeat Dispensing (eRD)
Understanding of NHS prescribing claims and reimbursement processes
What We Offer
Competitive salary dependent on experience.
Supportive and friendly team.
Established Pharmacy Team with experienced colleagues.
Well-established teaching practice with a culture of learning and development.
Continuing Professional Development (CPD) opportunities.
Regular support, supervision and opportunities for career development.
NHS Pension Scheme.
Opportunity to contribute to quality improvement and service development initiatives.
Modern, forward-thinking practice serving over 12,000 patients.
A positive working environment where staff are encouraged to share ideas and help shape the future development of the practice.
Pay: £19.30 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- On-site parking
Work Location: In person
