1st line support Work, Jobs in Lancaster, Lan (with Salaries)

IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee discount
13d
TEACHING ASSISTANT TA2
Lancashire County Council —Morecambe
- £25,949 - £28,142 a year
- Part-time
- Communication skills
- School
- Teaching
9d
APPRENTICE TEACHING ASSISTANT - LEVEL 3
Lancashire County Council —Garstang
- £8 an hour
- Full-time
- School
- Teaching
3d
Customer Liaison Representative
Mitie —Preston
- £13.45 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Sales Advisor Preston - FTC 19 Hours a week
Angling Direct —Preston
- £12.21 an hour
- Organisational skills
- Communication skills
- Employee discount
Quick apply
3d
Sales Advisor Preston - FTC 5 hours a week (Sunday)
Angling Direct —Preston
- £12.21 an hour
- Organisational skills
- Communication skills
- Employee discount
Quick apply
3d
ATTENDANCE OFFICER
Lancashire County Council —Garstang
- £32,061 - £36,363 a year
- Part-time
- School
7d
TEACHING ASSISTANT TA2B
Lancashire County Council —Clitheroe
- £25,989 - £28,142 a year
- Part-time
- Communication skills
- School
2d
Head of Department - Entrepreneurship & Strategy
Lancaster University —Lancaster
13d
Vehicle Maintenance Technician
FedEx EU —Leyland
- £21.70 an hour
- Full-time
- Maintenance
- Driving
- Welding
- Free parking
- Employee assistance programme

Discover related jobs

Based on your search for 1st line support jobs.

Service Support Team Analyst
CGI —Liverpool
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.
Quick apply
Senior Service Desk Analyst
AJ Bell —Manchester
Ensure that all duties are carried out with the aim of protecting customers and improving customer experience. What does the job involve?
Quick apply
3d

I want to receive the latest job alerts for 1st line support in lancaster, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Engineer (1st Line)

Forbes Solicitors -
Preston

Apply Now

Job details

Full-time
13 days ago

Benefits

Annual leave
Discounted gym membership
Employee discount
Paid volunteer time
Sick pay

Qualifications

Driving Licence
Microsoft Outlook
Windows
VoIP
IT
Communication skills
Help desk

Full job description

IT Support Engineer (1st Line) IT Team
Location: Gordon House
Hours: Full-time, 38.75 hours per week

The Role

Forbes Solicitors are seeking an IT Support Engineer (1st Line) to join our IT team. This role provides an excellent opportunity for someone to develop their technical knowledge and gain exposure to Microsoft 365 administration, endpoint management and wider IT operations within a professional services environment.

Key Responsibilities

Act as the first point of contact for all IT incidents, service requests and technical enquiries, delivering professional support via phone, email, remote assistance and face-to-face interactions.
Diagnose, troubleshoot and resolve first-line issues across Windows 11, Microsoft 365, Outlook, Teams, printers, mobile devices, VoIP systems, audio-visual equipment and business applications, including the Firm’s Case Management System.
Manage incidents and service requests through the IT Service Management system, ensuring timely resolution and effective communication.
Support cybersecurity and compliance activities, including endpoint protection, security monitoring, device compliance and data protection requirements.
Assist with IT projects, new technology deployments, service rollouts, supplier engagement and continuous improvement initiatives to enhance service delivery.
Create and maintain support documentation, knowledge base articles and user guidance, while sharing knowledge across the wider IT team.

About You

We are looking for people that can demonstrate the following:

Essential:

Previous experience within an IT Service Desk, Help Desk or IT Support role.
GCSES grade 9-4, including English and Maths, or equivalent.
Previous experience supporting Microsoft Windows and Microsoft 365.
Displays excellent written and verbal communication skills.
Demonstrates the ability to prioritise tasks, manage time effectively, and coordinate multiple activities simultaneously.
Aligns with the Firm’s values.
Ideally the successful candidate will have a driving licence and access to a vehicle (*If you have a disability that prevents you from driving, please specify so we can assess what reasonable adjustments can be made).

Desirable:

Obtains a relevant IT-related qualification or equivalent practical experience.

The Firm
Forbes Solicitors is a Legal 500 Top Tier and Chambers Leading Firm with offices across the North. We are proud Investors in People UK Employer of the Year: Silver (250+), committed to collaboration, growth, and delivering practical, results-driven legal services.

Benefits

33 days annual leave, including bank holidays, increasing with length of service.
Annual leave purchase scheme (Subject to T&Cs).
Enhanced family friendly policies and pay for Maternity, Paternity and Adoption.
Enhanced sick pay.
Celebration and Volunteer leave.
Ongoing professional development and progression opportunities.
Profit share scheme.
Additional long service awards.
Subsidised tuck shops.
Staff discount on Firm services.
Health care benefits (Health Cash Back Plan and Mental Health Counselling Services).
BUPA (Solicitor positions only, for self, not dependents).
Retail and gym membership discounts.
Recruitment and legal department referrals (Subject to T&Cs).
Annual Events.

Forbes is an equal opportunities and disability-confident employer, accredited by Investors in People and ISO 9001 quality management systems. We are committed to equal opportunities in employment, service provision, and supplier engagement, and strive to maintain a workforce that reflects the local community.

Apply Now

Refine Your Search

1st line support jobs in lancaster, lan

IT Support Engineer (1st Line)

TEACHING ASSISTANT TA2

APPRENTICE TEACHING ASSISTANT - LEVEL 3

Customer Liaison Representative

Sales Advisor Preston - FTC 19 Hours a week

Sales Advisor Preston - FTC 5 hours a week (Sunday)

ATTENDANCE OFFICER

TEACHING ASSISTANT TA2B

Head of Department - Entrepreneurship & Strategy

Vehicle Maintenance Technician

Discover related jobs

I want to receive the latest job alerts for 1st line support in lancaster, lan

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected