Food service area manager / brand manager Work, Jobs in Lancaster, Lan (with Salaries)

Guest Service Manager
Holiday Inn Lancaster —Lancaster
- Weekend availability
- Hotel
- Guest services
- Leadership
- Free parking
- Employee discount
Quick apply
5d
Area Sales Manager
Brakes —Preston
- £34,000 a year
- Full-time
- Remote
- Customer service
- Annual leave
Quick apply
12d
Guest Service Assistant
Holiday Inn Lancaster —Lancaster
- £12.71 an hour
- Weekend availability
- Bar
- Hotel
- Communication skills
- Free parking
- Employee discount
Quick apply
6d
Assistant Hotel Manager
TravelodgeHotels —Kendal
- £30,000 a year
- Part-time
- Bar
- Customer service
- Hotel
- Annual leave
- Employee discount
Quick apply
Supervisor - Costa
Moto —Lancaster
- £27,707 a year
- Serving
- Hospitality
- Customer service
- Employee discount
- Sick pay
Quick apply
6d
Supervisor - WHSmith
Moto —Lancaster
- £27,707 a year
- Customer service
- Supervising experience
- Continuous improvement
- Employee discount
- Sick pay
Quick apply
5d
Sports and Leisure - Activity and Leisure Manager - SP2
Parkdean Resorts —Windermere
- £29,203 a year
- Weekend availability
- First Aid Certification
- Training & development
- Resort
- Store discount
- Employee assistance programme
Quick apply
Accommodation - Cleaner - HK1
Parkdean Resorts —Windermere
- £13.66 an hour
- Weekend availability
- Resort
- Store discount
- Employee assistance programme
Quick apply
5d

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Guest Service Manager
Holiday Inn Lancaster —Lancaster
Monitor performance against KPIs, driving sales opportunities while effectively managing costs and resources. While your background may be focused towards Front…
Quick apply
5d
Area Sales Manager
Brakes —Preston
Up to £34,000 + great bonus', company car or car allowance & home-based contract. Area Sales Manager - Homebased / Field Sales – Preston/ Blackpool.
£34,000 a year
Quick apply
12d

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food service area manager / brand manager jobs near lancaster, lan

Guest Service Manager

Holiday Inn Lancaster -
Lancaster

Quick apply

Job details

Full-time
5 days ago

Benefits

Free parking
Employee discount

Qualifications

Front of house supervision
Hotel guest services experience
Guest services
Leadership
Team motivation leadership
Communication skills

Full job description

Job Ref: KGH12272

Branch: Holiday Inn Lancaster

Location: Holiday Inn Lancaster , Lancaster

Contract type: Permanent

Hours: Full Time

Shift pattern: Variable includes evenings, weekends and holidays

Hours per week: 40

Posted date: 02/09/2026

Closing date: 30/09/2026

As Guest Service Manager, you’ll inspire a multiskilled team delivering across all guest-facing areas. While your background may be focused towards Front Office, FB or Meetings Events, your leadership will shape the whole Guest Service function, and you will receive full training to lead confidently across all front facing areas, giving you the experience you need to take the next step towards an Operations or Hotel Manager role.

This role reports directly to the Hotel Manager.

What you’ll do

Lead, coach, and inspire a multiskilled Guest Service team across Front Office, Food Beverage, and Meetings Events.
Drive service excellence across every guest interaction, from check in to dining
Handle guest feedback and resolve issues quickly, turning challenges into positive outcomes.
Ensure compliance with safety, security, and operational standards across the hotel.
Monitor performance against KPIs, driving sales opportunities while effectively managing costs and resources.
Take accountability for a guest service function and KPIs, as set out by the Hotel Manager
Partner with other hotel departments to keep operations running smoothly and deliver seamless guest experiences.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at [email protected].

What we’re looking for

Experience in a senior guest service role (eg. Front Office Manager/Supervisor, FB Manager/Supervisor, ME Manager/Supervisor, or Duty Manager).
Strong understanding of hotel guest service KPIs including guest satisfaction, loyalty recognition, lead generation, beverage GP and problem handling
Strong leadership and communication skills. You inspire and motivate, but aren’t afraid of tough conversations when needed.
Keen to grow beyond your current area of expertise and develop skills across all areas of hotel operations.

Whats in it for you

Our rewards package includes:

Career development through fully funded apprenticeships and our internal development programme.
Discounts on hotel stays and a variety of major retailers, restaurants and days out.
Free use of our gyms, pools, and leisure facilities.
24/7 access to wellbeing, financial, and legal support.

Next steps

If you’re shortlisted, we’ll give you a quick call to learn more about you and answer your questions. Candidates who progress will then be invited to meet the Hotel Manager for an in-person interview.

We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.

At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at [email protected] - we’re here to support you.

Who are Kew Green Hotels?

Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people-driven business that’s passionate about performance, guest experience, and creating hotels and teams that make us proud.

Learn more about who we are and what drives us at www.kewgreenhotels.com.

A modern Lancaster hotel just off the M6 motorway, with free parking, free WiFi and an indoor pool. Whether you are looking for a place to meet up with friends or work colleagues, the Open Lobby at Holiday Inn Lancaster hotel has all that you need! Open all day, the bar is perfect for informal meetings or for catching up with friends. Sky Sports is shown on the widescreen TV so you can watch live events or catch up on the day’s action. At the Holiday Inn Lancaster, you can also host meetings for up to 100 people in seven flexible conference rooms with AV equipment and free WiFi.

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Refine Your Search

food service area manager / brand manager jobs in lancaster, lan

Guest Service Manager

Area Sales Manager

Guest Service Assistant

Assistant Hotel Manager

Supervisor - Costa

Supervisor - WHSmith

Sports and Leisure - Activity and Leisure Manager - SP2

Accommodation - Cleaner - HK1

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