Systems support analyst Work, Jobs in Lancing, Wsx (with Salaries)

Systems Support Analyst
Civic Recruitment Limited —Chichester
- £17.83 an hour
- Full-time
- Remote
- Communication skills
Quick apply
14d
MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
PHP Developer
Focus Group —Shoreham by Sea
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Software development
- APIs
Quick apply
12d
Oracle Business Support Analyst, IAM
East Sussex County Council —Lewes
- Call to connect
- Data entry
- Communication skills
7d
Service Desk Analyst
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- Travel
- Communication skills
Service Analyst
East Sussex County Council —Lewes
- Continuous improvement
- Communication skills
Data and Systems Support Analyst
AerFin —Crawley
- Full-time
- Hybrid work
- Oracle
- Computer Science
- ERP systems
- Employee assistance programme
Quick apply
6d
Oracle Business Support Analyst, Payroll
East Sussex County Council —Lewes
- Call to connect
- Data entry
- Communication skills
7d
Oracle Business Support Analyst, Change Agent
East Sussex County Council —Lewes
- Call to connect
- Data entry
- Communication skills
7d
Senior Systems Support Analyst Team Leader
Civic Recruitment Limited —Chichester
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Mentoring
Quick apply
Senior Business Intelligence Analyst
Here —Brighton
- £29,217 - £43,539 a year
- Hybrid work
- No degree
- Mentoring
- Training & development
7d
Senior Data Analyst
East Sussex County Council —Lewes
- Analysis skills
Pricing Deployment Analyst
1st Central —Haywards Heath
- £31,000 - £38,000 a year
- Computer Science
- Data analysis skills
- Analysis skills
BUSINESS ANALYST L5(CONTRACT)
Wipro Limited —Horsham
3d
Data Analyst
Cats Protection —Haywards Heath
- Up to £38,918.33 a year
- Full-time
- Presentation skills
- Annual leave
11d
Senior TechOps Generalist
Octopus Energy Group —Brighton
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
Quick apply
Senior Performance Analyst
WSCC —Chichester
- £39,862 - £42,839 a year
- Full-time
- Hybrid work
- Computer literacy
- Data analysis skills
- Analysis skills
10d
Software Asset Analyst
Viridien —Crawley
- Full-time
- Oracle
- English
- Analysis skills
Client Operations Lead Analyst 1 - 12 month contract
Schroders —Horsham
- Full-time
- Mentoring
- Organisational skills
- Communication skills
BUSINESS ANALYST L5
Wipro Limited —Horsham
9h

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Systems Support Analyst

Civic Recruitment Limited
Chichester

Quick apply

Job details

Full-time | Fixed term contract
£17.83 an hour
14 days ago

Qualifications

Technical troubleshooting
Stakeholder liaison
IT service management
User account provisioning
Ticket management
Incident documentation
User account management
Computer hardware
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance
Communication skills
Help desk

Full job description

7 months contract with a local authority

Rate: £17.83/hr Umbrella

Summary

We are looking for a motivated and customer-oriented IT Service Desk Analyst to join our team on an 8-month contract with a local authority. This role is pivotal in providing first-line IT support throughout the organization. As the initial point of contact for users, you will manage IT incidents, service requests, and inquiries, ensuring swift and effective resolution while upholding high standards of customer service. The ideal candidate will assist with account administration, access management, and operational support, contributing to the ongoing enhancement of IT services.

Responsibilities

Serve as the primary contact for all IT incidents, service requests, and user inquiries.
Record, update, and manage incidents and requests using the IT Service Management (ITSM) platform.
Resolve issues at first contact whenever possible, escalating complex problems as needed.
Diagnose and troubleshoot a variety of first-line hardware, software, and access-related issues.
Assist with user account administration, including password resets and access management.
Maintain detailed records of incidents, resolutions, and service requests.
Communicate effectively with customers, keeping them informed about progress and expected resolution times.

Requirements:

Experience in an IT Service Desk, Helpdesk, or IT Support environment.
Strong customer service and stakeholder management abilities.
Proficiency with IT Service Management (ITSM) platforms.
Capability to diagnose and resolve a wide range of first-line technical issues.
Excellent verbal and written communication skills.

Essential Qualifications

GCSEs (or equivalent) including English and Mathematics.
Relevant IT qualification or equivalent practical experience.

Additional Information

Contract Rate: £17.83/hr Umbrella
Working hours: 37 hours per week
Location: Chichester/Power Place
Working arrangements: Hybrid model with initial office attendance for training, transitioning to a mix of office and home-based work.
Payment schedule: Bi-weekly
The role closes soon, apply ASAP.

We are seeking an enthusiastic and customer-focused IT Service Desk Analyst to provide first-line IT support across the organisation

Quick apply

Refine Your Search

systems support analyst jobs in lancing, wsx

Systems Support Analyst

MSP 3rd Line Service Desk Technician

PHP Developer

Oracle Business Support Analyst, IAM

Service Desk Analyst

Service Analyst

Data and Systems Support Analyst

Oracle Business Support Analyst, Payroll

Oracle Business Support Analyst, Change Agent

Senior Systems Support Analyst Team Leader

Senior Business Intelligence Analyst

Senior Data Analyst

Pricing Deployment Analyst

BUSINESS ANALYST L5(CONTRACT)

Data Analyst

Senior TechOps Generalist

Senior Performance Analyst

Software Asset Analyst

Client Operations Lead Analyst 1 - 12 month contract

BUSINESS ANALYST L5

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