Social housing Work, Jobs in Lapford, Dev (with Salaries)

Housing Officer
SNG (Sovereign Network Group) —Exeter
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
10d
Scheme Manager
Sanctuary Group —Barnstaple
- £26,415 - £27,232 a year
- Full-time
- Microsoft Word
- Travel
- Time management
- Annual leave
- Employee discount
Quick apply
2d

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Housing Officer

SNG (Sovereign Network Group) -
Exeter

Apply Now

Job details

Full-time
£32,000 - £40,000 a year
10 days ago

Benefits

Private dental insurance
Company pension
Discounted gym membership
Private medical insurance
Paid volunteer time

Qualifications

Driving Licence
Stakeholder collaboration
Customer service
Stakeholder liaison
Tenant engagement
Partnership building
Customer interaction
Communication skills
Social housing management

Full job description

Salary:

£32,000.00 - £40,000.00 Per year ‌

SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide 86,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.

We’re excited to be recruiting for a new Housing Officer role to join our existing team of Housing, ASB and Scheme officers. Based from our Exeter Office 2 days a week, with extensive travel across the area.

You'll manage your own diary with a mix of working from home, office and out with our customers, colleagues and partner agencies.

We will be offering £32,000 - £40,000 depending on experience.

The Role:

As a Housing Officer, you'll be the visible and proactive within your community. Working directly with residents, colleagues, and partners to deliver customer-focused services.

You'll play a key role in tenancy, lease, and neighbourhood management, ensuring that our services are safe, compliant, and responsive.

What you'll be doing:

Delivering excellent tenancy, leasehold, and neighbourhood management services across your locality
Acting as a trusted point of contact for customers
Building relationships with local authorities, community groups, and partner agencies
Using data insights to improve services and ensure compliance with legislation and regulations
Supporting neighbourhood improvements and shaping services based on the voice of our customers
Maintaining accurate customer records and ensuring data is used responsibly
Promoting SNG's values and culture of collaboration, safety, and inclusion

What we're looking for:

Experience delivering tenancy, lease, or neighbourhood management services
Strong communication and relationship-building skills, with the ability to influence and resolve complex issues
A collaborative approach, working across teams and with external stakeholders
Good knowledge of landlord services and the ability to apply this in practice
A customer-first mindset, with a track record of achieving positive outcomes
Confidence using digital tools to support service delivery
A full driving licence and access to your own vehicle

Job Description

We have some great benefits at SNG, including:

25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/paternity/adoption pay
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Please note a Basic DBS check will be undertaken for the successful candidate.

Apply Now

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