Work from home Work, Jobs in Lavenham (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Part Time Payroll Assistant
Liberty —Ipswich
- £18,125 a year
- Part-time
- Remote
- Microsoft Excel
- Communication skills
Quick apply
Estate Agent
The Property Experts —Sudbury
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
GP Telephone & Video Consultations £650
Locum GNC —Colchester
- £650 a week
- Remote
Cyber Security Analyst
SmartestEnergy —Ipswich
- £55,000 - £60,000 a year
- Remote
- IT
Quick apply
Pensions Administration Associate
Gallagher Benefit Services —Ipswich
- Full-time
- Remote
- Microsoft Office
- Analysis skills
- Communication skills
3d
Technical Helpdesk Engineer
MSX International —Colchester
- Full-time
- Remote
- Customer service
- Computer literacy
- Project management
- Annual leave
- Employee discount
Quick apply
Final Mile Territory Manager
Evri —Bury St. Edmunds
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Organisational skills
- IT
3d
Senior Account Manager - Home Counties / London
Yell Ltd —Colchester
- £40,000 - £45,000 a year
- Full-time
- Remote
- Employee assistance programme
- Life insurance
Quick apply
Dual Fuel Smart Meter Engineer
Aaron Services —Newmarket
- £39,923 - £41,571 a year
- Full-time
- Remote
- Driving
- Annual leave
- Employee assistance programme
6d
Mortgage Advisor
The Mortgage Experts —Braintree
- £60,000 - £100,000 a year
- Remote
Quick apply
New Business Manager - Affinity Partnerships
Arc Legal —Colchester
- Remote
- Travel
- Communication skills
- Negotiation
- Annual leave
Dual Fuel Smart Meter Engineer
Sureserve —Newmarket
- £39,923 - £41,571 a year
- Remote
- Driving
- Annual leave
- Employee assistance programme
Quick apply
New Business Manager - Affinity Partnerships
AmTrust International —Colchester
- Remote
- Travel
- Communication skills
- Negotiation
- Annual leave
Procurement Category Manager - Indirect
OCS Group —Ipswich
- Remote
- Management
- Project management
- Team management
Quick apply
8d
JTAC Instructor- RAF Mildenhall, UK
Sawdey Solution Services —Mildenhall
- From £90,000 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Sales Director (Private Sector FM)
OCS Group —Ipswich
- Remote
- Sales
- Business development
- Leadership
Quick apply
11d
Simulator Operator-Mildenhall, UK
Sawdey Solution Services —Mildenhall
- From £85,000 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Business Development Manager (BDM) - Colchester - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Colchester
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Letting Agent
The Letting Experts —Braintree
- £70,000 - £100,000 a year
- Remote
Quick apply
8d

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

work from home jobs in lavenham

Customer Service Advisor - Remote

Part Time Payroll Assistant

Estate Agent

GP Telephone & Video Consultations £650

Cyber Security Analyst

Pensions Administration Associate

Technical Helpdesk Engineer

Final Mile Territory Manager

Senior Account Manager - Home Counties / London

Dual Fuel Smart Meter Engineer

Mortgage Advisor

New Business Manager - Affinity Partnerships

Dual Fuel Smart Meter Engineer

New Business Manager - Affinity Partnerships

Procurement Category Manager - Indirect

JTAC Instructor- RAF Mildenhall, UK

Sales Director (Private Sector FM)

Simulator Operator-Mildenhall, UK

Business Development Manager (BDM) - Colchester - Circa 41k Package- 53k OTE Uncapped

Letting Agent

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