Psychology graduate Work, Jobs in Leeds, Eng (with Salaries)

Triage Support Worker
Oakdale Group —Harrogate
- £26,000 - £28,000 a month
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Psychology
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Triage Support Worker
Oakdale Group —Harrogate
Excellent written and verbal communication skills and a good telephone manner, with the ability to facilitate the resolution of issues.
£26,000 - £28,000 a month
Quick apply
Triage and Duty Worker
Carers' Resource —Bradford
Manage incoming calls from the reception team that need further guidance or support, including those in crisis or urgent need.
£27,000 - £28,250 an hour
Quick apply
13d

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Triage Support Worker

Oakdale Group -
Harrogate

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Job details

Full-time
£26,000 - £28,000 a month

Qualifications

Report writing
Analysis skills
Bachelor's degree
Psychology
IT
Communication skills
Category C Licence

Full job description

Job Title: Triage Support Worker

Location: Harrogate/ Horsforth/ Halifax with Additional home working

Hours: 37.5

Salary: 26k - 28k

The Role - What You'll Be Doing:

The Triage Support Worker will provide comprehensive service delivery of triaging referrals and reviewing diagnostic reports.

There will also be other ad hoc administrative tasks and responsibilities.

Key Responsibilities:

Use analytical skills to effectively and accurately summarise assessment and triage information from a variety of sources and extrapolate clinically relevant information.
To work through the information received to identify those cases that can be routinely allocated and those that are more complex and require additional clinical consideration prior to allocation.
To review diagnostic reports to ensure that they meet the minimum standards of assessment to be accepted into the ADHD Medication Service.
Managing own time effectively to ensure timely triage, allocation and throughput of cases.
Maintain accurate case records on Oakdale’s case management system, and to ensure that cases are tracked and monitored to ensure an efficient allocations process.
To be responsible for own workload under the direct support of the Triage Admin Lead.
Carry out other reasonable duties commensurate with the nature and level of the role.

About you:

Essential

A minimum of 2 years of current administration experience
A minimum of a degree in Psychology (Class 2:1 or higher) that provides eligibility for graduate basis for registration with the British Psychological Society
Excellent written, verbal and report writing skills alongside a methodical and analytical approach with excellent accuracy and attention to detail
Excellent written and verbal communication skills and a good telephone manner, with the ability to facilitate the resolution of issues
The ability to work on your own initiative and prioritise workload working to tight deadlines
A team player
Proactive and organised
Experience using a range of IT systems and packages including databases
Responsible, trustworthy and reliable
Knowledge of data protection regulations
High level of personal and professional commitment

Preferred:

Experience of using Google Workspace
Experience working in neurodevelopmental or mental health services
Familiarity with NHS or Local Authority pathways and commissioning processes
An emerging understanding and interest in neurodevelopmental presentations and diagnoses or experience of working with individuals with autism, ADHD, intellectual disabilities or other complex needs
With either a Bachelor’s degree (Class 2.1 or higher) or a Bachelor’s degree (any class) together with a higher degree
Evidence of successful working within multidisciplinary teams

Company Overview

At Oakdale, a leading private mental health service provider, our people are at the heart of everything we do. We’re more than a team - we’re a community of passionate, talented professionals committed to delivering excellence in mental health care, case management and service development

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