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Revenue Operations Manager
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
- Employee assistance programme
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Revenue Operations Manager

SmartSearch -
Ilkley

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Job details

Permanent | Full-time

Benefits

Cycle to work scheme
On-site gym
Company pension
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

Management
Sales
Salesforce
HubSpot
Leadership

Full job description

SmartSearch's distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

HOW WILL YOU MAKE A DIFFERENCE?

The Revenue Operations Manager will lead the operational engine that supports SmartSearch's revenue growth. You will own and optimise the infrastructure - CRM, data & reporting, demo tooling, prospecting workflows - that enables our sales, commercial, and customer-facing teams to perform at their best. You will provide weekly, accurate revenue KPI reporting to the Executive Leadership Team (ELT) and heads of department, ensure CRM hygiene and etiquette, and own solution delivery for all sales-enablement tools.

VARIED DAY TO DAY RESPONSIBILITIES

Process & Execution

Translate strategic initiatives from the Chief Revenue Officer into operational workflows.
Design and enforce lead management, opportunity stages, and handover processes between Lead Generation and Sales.
Oversee data hygiene, enrichment, and segmentation to ensure accuracy of reporting.

Systems & Tools

Manage CRM (HubSpot), sales engagement platforms, and reporting tools.
Partner with CRM Admin to implement new automations, fields, and integrations.
Evaluate new technology vendors and ensure adoption across teams.

Reporting & Insights

Build dashboards and reporting cadence for SDR leaders, Sales Directors, and Marketing.
Conduct pipeline analysis, conversion metrics, and territory coverage reports.
Provide insights that enable leadership to make data-driven decisions.

Enablement & Training

Work with Sales to design onboarding programs for SDRs and Sales teams.
Roll out new playbooks, messaging, and process changes.
Track adoption and effectiveness of enablement initiatives.

Team Leadership

Directly manage Analysts, CRM Admin, and Enablement staff.
Ensure clear KPIs, prioritisation, and accountability within the operations team.

WHAT ARE WE LOOKING FOR IN A CANDIDATE?

3-6 years in Sales/Revenue Operations, Business Operations, or related roles.
Strong experience with CRM (HubSpot/SFDC), reporting, and sales engagement tools.
Proven track record of optimising processes and driving adoption.
Analytical mindset, confident with data interpretation and storytelling.
Ability to work cross-functionally with Sales, Marketing, and Customer Success leaders.
People management experience preferred.

WHAT IS LIFE LIKE AT SMARTSEARCH?

We are a multi-award winning Tech company with an aspirational mentality
Some of our most recent recognitions include: named in the renowned RegTech100 list for 2024, listed in the Top 100 Fasted Growing Tech Companies by Northern Tech Awards 2024 as well as being named Technology Provider of the Year by Corporate Finance Awards 2024
We have been Great Place To Work Certified since 2022
There are excellent progression opportunities due to our growth and you will have personal development goals, regular feedback and support
We are a diverse and inclusive team committed to promoting Diversity & Inclusion and Social Responsibility. Through our DE&I group, charitable initiatives and support for local schools, we actively foster a positive Impact on our community

COMPANY BENEFITS

Our comprehensive benefit package includes:

25 days holiday rising to 30 with each year of service
Private Medical Insurance covering dental and optical
Company pension scheme
Life Assurance - 4x your annual salary
1 day paid volunteering per year
Enhanced maternity / paternity offerings
Employee Assistance Programme
Cycle to work scheme
On site gym

Quick apply

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Revenue Operations Manager

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HOW WILL YOU MAKE A DIFFERENCE?

VARIED DAY TO DAY RESPONSIBILITIES

WHAT ARE WE LOOKING FOR IN A CANDIDATE?

WHAT IS LIFE LIKE AT SMARTSEARCH?

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