Revenue officer Work, Jobs in Leeds (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Revenues, Housing Benefit, and Financial Assessment OnDemand Officers
Civica —Leeds
- Full-time
- Hybrid work
- Mentoring
- Contracts
- IT
- Annual leave
- Referral programme
Quick apply
Procurement Officer
West Yorkshire Fire & Rescue Service —Bradford
- £34,434 - £37,280 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Flexitime
Quick apply
13d
Security Officer
Legends Global (Europe) —Leeds
- Rotating shift
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Discretionary Payments Officer
City of Bradford Metropolitan District Council —Bradford
- £28,142 - £31,022 a year
- Temporary
- IT
- Communication skills
2d
Revenues, Resources and Performance Senior Officer
North Yorkshire Council —Harrogate
- £38,220 - £42,839 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Employee discount
4d
Assistant Finance Business Partner
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Windows
- Annual leave
5d
Health, Safety & Environmental Compliance Officer
European Tyre Enterprise Ltd —Bradford
- £35,000 - £40,000 a year
- Full-time
- Continuous improvement
- Travel
- IT
- Annual leave
- Employee discount
10d
Revenue Operations Manager
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
- Employee assistance programme
Quick apply
Senior Land & Property Officer
Leeds City Council —Leeds
- £46,142 - £49,282 a year
- Full-time
- Hybrid work
- Presentation skills
- No degree
- Contracts
- Annual leave
11d
Managing Director
Techbelt —Elland
- £110,000 - £125,000 a year
- Full-time
- Sales
- Engineering
- Master's degree
- Relocation assistance
Quick apply
Finance Business Partner
Equiniti —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Accounting
- Annual leave
- Employee discount
Relief Security Officer
ABM UK —York
- £13.10 an hour
- Full-time
- Employee discount
Quick apply
Infrastructure Engineer
HM Revenue and Customs —Leeds
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- Azure
- English
- Windows
- Work from home
1d
Sales Director - Asset Management (New Business)
UST —Leeds
- Sales
- Master's degree
- Business development
Quick apply
HR Manager
Bekaert NV —Bradford
- Microsoft Office
- Master's degree
- Bachelor's degree
Quick apply
Chief Finance Officer - North & West Yorkshire
The CFO Centre —York
- Hybrid work
Quick apply
Tax Manager
ASDA —Leeds
- Full-time
- Project management
- In-person
- Communication skills
- Store discount
- Annual leave

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Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

revenue officer jobs in leeds

Revenue Protection Officer

Revenues, Housing Benefit, and Financial Assessment OnDemand Officers

Procurement Officer

Security Officer

Discretionary Payments Officer

Revenues, Resources and Performance Senior Officer

Assistant Finance Business Partner

Health, Safety & Environmental Compliance Officer

Revenue Operations Manager

Senior Land & Property Officer

Managing Director

Finance Business Partner

Relief Security Officer

Infrastructure Engineer

Sales Director - Asset Management (New Business)

HR Manager

Chief Finance Officer - North & West Yorkshire

Tax Manager

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