Customer care representative english speaker Work, Jobs in Leicester, Eng (with Salaries)

Customer Care Representative - English Speaker
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office

Check out these similar jobs

Based on your search for customer care representative english speaker jobs.

Customer Care Representative - English Speaker
621 Druck Limited —Leicester
Associate Customer Service Representative works within a team environment that delivers Order Entry, Inside Sales and Administration activities, as well as…
Sales Executive (MarTech) - remote job
CDXP Me —Kington
Sales executive is responsible for business development and closing the deals with the qualified leads generated by supporting teams (sales development…

I want to receive the latest job alerts for customer care representative english speaker in leicester, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care representative english speaker jobs near leicester, eng

Customer Support Representative jobs in Belfast Bt9

Customer Support Representative jobs in London

Customer Support Representative jobs in Alcester

It Support Technician jobs in Sunderland

Community Support Worker jobs in London

Customer Care Representative - English Speaker

621 Druck Limited
Leicester

Apply Now

Job details

Full-time

Qualifications

Customer service
English
Microsoft Office

Full job description

Associate Customer Service Representative works within a team environment that delivers Order Entry, Inside Sales and Administration activities, as well as acting as one of the main pre- and after-sales customer contact points, responsible for managing fast and effective exchange of commercial information between Sales, Distributors, Supply Chain/Logistics and other departments, in order to respond to customer queries and/or transactions in a manner that exceeds customer expectations.

Essential Responsibilities

Phone, Email and Web support to Sales, Service, Distributors, Dealers, Direct Customers and OEMs for information on lead times, status of internal / external sale orders and/or return authorizations, shipments of materials, expediting of shipments and or material; including tracking/managing internal & external customer issues.

Manage allocated key accounts and regions, and back up other regions.

Phone, Email and Web support to resolve outstanding invoicing issues.

Work in cooperation with team members from Sales, Inside Sales and Technical Support to help resolve issues, and find improvements which increase ease of doing business, and prevent those issues arising again.

Interface with Supply Chain & Engineering to coordinate shipments of material to meet customers’ requirements.

Co-ordinate service/goods Inwards and other departments as necessary to coordinate the return of material for repair and/or restock.

Where necessary, effectively enter customer’s data, agreements, return authorizations, training registrations, sales orders and invoices in a timely manner with focus on eliminating errors; using departmental service goals and objectives as a guideline to required performance.

Enter and maintain Customer Master Data plus execution of relevant security checks.

Participate in process improvement projects on an ad-hoc basis.

Using customers’ portals for order management purposes.

Participate in regular customer calls.

Ensure all transactions are compliant as per BH policies and Druck Export Control regulations.

Qualifications/Requirements

Excellent in spoken and written English.

Previous experience in customer service.

Good knowledge of MS Office applications (User Level).

Desirable

Proven SAP systems experience an advantage

Apply Now

Refine Your Search

customer care representative english speaker jobs in leicester, eng

Customer Care Representative - English Speaker

Check out these similar jobs

I want to receive the latest job alerts for customer care representative english speaker in leicester, eng

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected